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Jacob B.
Customer Reviews for Uptown Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service rep was very accommodating. He was readily available to receive my rental trailer.
TEVIN C.staff was very courteous and helpful. The truck was exceptionally clean and ready. very impressive!
Toni B.The complete opposite of the rental pickup. The customer service was atrocious. Called me with severe attitude right off the bat because I mistakenly dropped the rental at the ‘wrong' location. Stated it was clearly marked when it wasn't. Whoever called me, because they didn't give their name just started accusing me and telling me to come back in to move it, needs to either be severely retrained in customer service or out right fired. No business being in his job. Should be in the back of an office with no contact to the normal world filing paper work.
Sean W.