No improve needed. The gentleman that assisted me was delightful. Pickup was easy and dropoff even easier. I will make this my go-to rental location.
Don O.
Uptown Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, GA 31901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was running behind in picking up the truck. I revived a call from the location just checking whether I was still coming. I advised that I was 10 minutes away. The young lady hung up. When I arrived, there was no one at the location. I knocked, no answer. Not knowing if I was in the right location or not, I called customer service. They attempted to reach someone but no answer. Eventually, I was given the lengthy process to check in online. Once I gained access to the truck, the dolly in which I requested was not in the truck.
Keith M.Customer service rep very unfriendly and unwilling to help. Hung up in my face when inquiring about a folder that was left in the truck that was indeed there.
Ladia E.Teach the property manager some customer service skills . Vehicle smelled very badly and it quit on me three times during my use . Failed to inform me that I would be charged double if I turned in truck somewhere else. Charged me for a dolly and blankets when some were already in truck
Patrick D.More accessible. It was hard to find.
Richard L.