Customer Reviews for US 1 True Value Hardware
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of US 1 True Value Hardware
Mireya ochoa A. on
Very glad with the service , the attention excellent I will use again thanks!
PETER C. on
The owners are professional and pleasant-I would recommend their services to anyone!
Craig F. on
Nothing. Great service and people.
Nilo E. on
Excellent service.
PETER C. on
Best U-Haul rental experience we have ever had I would recommend it to anyone who needs to rent the truck.
EVAN G. on
THE BEST
EVAN G. on
There is nothing to improve; they are the best
Tiffany B. on
I had done a previous early booking info with my drivers license and credit card, when I had to move the booking, that all went away, it would be nice if it carried through
ROMEL D. on
ABSOLUTELY THE GREATEST
Elida G. on
Everything was great, thank you. Happy holidays
EVAN G. on
Don't ever stop being a dealer; never disappointed me yet; you folks are the very best
Karin S. on
Great service, very friendly.
Kenney G. on
Before renting out the truck, they should let the person know the location is not there! After I gave my credit card, then it was told to me and it complicated the picking it up and dropping it off of the truck and then I got charged for the extra miles, go figure!
EVAN G. on
The people at True Value are the very best; have never been disappointed .
ABIGAIL G. on
The store was great, I originally reserved at a different location and they ended up not having the vehicle I reserved and I ended up trying 3 other locations and none of them had a van and this location had one and was super helpful and friendly when I rented. My only issue was that the van was very dirty in the cargo area and I didn’t realize it until I went to load things and I ended up having to clean the van because the last people left it very very dirty and I guess the store didn’t check the van when it was returned.
ANN F. on
Not a thing, the proprietor was very knowledgeable and helpful. Thank you again, Ann Fleming
EVAN G. on
They are the cats meow!!! The very best. I wouldn't think of renting anywhere else.
Lawrence R. on
I can not think of anything that needs improving. Other than a sore back, the move went perfectly
PILAR B. on
Is very expensive the cost per mile
LAURA C. on
I highly recommend this place and will hire again. Thank you!
MARIA C. on
The price is outrageous for 11 miled
carlos G. on
The consola was dirty. I do not have problem with that, but I wouldn't like a extra charge me because no one inspected the truck before I toke it. Another detail, the attendees did not told me about to closing the contract by phone to avoid extra charge, because the store is closed after 4pm.
EVAN G. on
These people are the very best; I wouldn't think of renting anywhere else.
TIARA M. on
Best rental experience
Thomas B. on
Truck appeared to be quite old. Also having to rent at store but then drive somewhere else to pick up equipment is not particularly convenient.
JEROME B. on
Overall great experience
Mark W. on
Excellent service!
gustavo S. on
Keep delivering the excellent customer services... Thanks.
randall R. on
Some trash in vehicle, but still ok
ROBERT P. on
Very nice people and great service!
JAY G. on
Nothing to improve
KATHLEEN H. on
Not a thing!!! Owner ABBA was extremely helpful with his recommendations. And I found a family owned hardware store to boot..Now how can you top that!
Robert M. on
Great service as always.
patrick M. on
The man who completed to rental process was friendly and professional. Ni
VINICIUS A. on
Very friendly agents at this location. The cargo van was excellent.
JOHN W. on
Great customer service and equipment was in a perfect condition. We recommend this location 100 %.
RANARD L. on
Nothing Everything Is Good
Joseph M. on
Thank you. To much money for 4 h.
Allan B. on
Fine people. My second rental there. I will be back.
CONI M. on
Great service
JASON OSCAR D. on
Great neighborhood location, warm friendly and caring people, just a pleasure to work with...
FARRAH E. on
Great service EVERYTIME!
JASON OSCAR D. on
I love the warm and friendly atmosphere at this U-Haul & neighborhood hardware store. Abba is so wonderful to work with. My U-Haul renting experiences are effortless. Thank you Abba!
Dalia H. on
The first location l reserved didn't have my truck and l had to scramble to a second. The 2nd location did not have trucks onsite so l had to drive another 1.5 miles to an unmanned locale to get the truck. The location also closed at 4pm, making it impossible to ask questions in ealy evening. Also charged for 2 days despite only having truck for 1. Very dissatisfied
DEBORAH T. on
Thank you
Mike M. on
The owners of this facility rent the U-Haul equipment from their hardware store. I have rented from them in the past many years ago and they are extremely nice friendly and very professional. The trucks are kept in perfect working order and the whole process very seamless! I highly recommend doing business with them.
GUSTAVO S. on
Excellent customer service,
BEVERLY P. on
Rental process was very organized, and the owner explained everything thoroughly. Good experience!
TELISA D. on
I’m a local Realtor always use this location to rent vehicles for myself and also my clients Excellent customer service here every time and clean vehicles.
MARTIAL D. on
Nothing Thank you.
daniel M. on
??
Paul P. on
Though overall experience was good, I found it odd that once at the store location I had to drive to another lot to pick up rented vehicle. Hopefully this owner gets this sorted out soon. The customer shouldn't have to drive to another location to pick up vehicle!
RICHARD D. on
Advising the customer that bigger rental vehicles are not on location. Almost got dropped off and I would’ve been stranded
MARIE A. on
not a thing.
John L. on
Great service! I would highly recommend to anyone