Customer Reviews for Utah Storage Solutions LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Utah Storage Solutions LLC

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Daniel B.
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Customer service.

CARLOS D.
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Customer did not leave a comment.

LORI M.
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Customer did not leave a comment.

Steve C.
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Great job

STEVEN D.
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Customer did not leave a comment.

Rick G.
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No one answered 10 after hours call attempts. Lock box was broken. No info, no help. Close this dump down

Michael M.
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Filthy garage where the sign told me to go for uhaul returns. The mechanic was working on a atv with 2 kids and did not acknowledge me there. When I told them I was there to return the truck they said the guy was not there and just leave the key. I had to ask for them to call him which phone did not get answered. They went back to working left me standing there not knowing what to do. Minutes later I asked them again to call the guy.. I tried to go into phone to online check in but reservation showed canceled. I called uhaul and was on hold for 10 minutes then gave up. I took pictures and left to catch my shuttle to the airport. On way to airport I called uhaul again and told the guy what happened and gave him my mileage and fuel left in tank. He said truck still was not showing checked in by dealer and I would have to call back later to verify the check in was good. What a cluster f and such crappy customer service and just don't care attitude!!

Ramon Z.
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Customer did not leave a comment.

Angela B.
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Fast rental. Didn't have to wait much and the guy was very nice. He explained everything and how I could return the truck on the app since they would be closed when I brought it back. Truck was very clean. Even though there are clear signs that you can't smoke in the trucks, I've had bad experiences with other rental places renting out trucks that smell of smoke. I have asthma and it really bothers me. This place isn't like that, the truck was clean and hadn't had any smoke smell at all.

Trevor D.
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This is a little issue but it makes a big difference when doing business. The person who helped me appeared to be dressed in pajamas and seemed to have poor personal hygiene. Granted, it was a Saturday afternoon and maybe they were just having an “off day”. Either way though, just a little effort on personal appearance goes a long way to help customers feel confident in the services being given.

Steven F.
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The staff was friendly and efficient. Thank you.

Charles F.
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I called and was supposed to get a day free for problems and I got charged for gas that I didn't owe

Judy C.
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Customer did not leave a comment.

Vicente J.
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Customer did not leave a comment.

Katherine B.
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Customer did not leave a comment.

Jackson H.
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Extremely fast getting my trailer loaded up and taking care of paperwork. I was in and out of there in no time! Great yard to get equipment.

Paul W.
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The attendant was friendly, helpful and courteous.

John N.
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Everybody was very good to deal with, had no problems

Adam H.
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It is a very dirty area.

Calvert T.
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Customer did not leave a comment.

Craig C.
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Customer did not leave a comment.

Elizabeth R.
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Thank you goodness for the support and guidance, as this was my first experince driving a truck.

Steven M.
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No improvement needed. The owner was there even early to meet my needs, and guided me well through the new procedures at check-in. I was out of there very expeditiously.

William M.
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Customer did not leave a comment.

Louise S.
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Every thing was perfect....

EDDIE C.
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No improvement needed, great customer service and very helpful.

Jamie I.
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The gentleman that owns the business was very nice & helpful. We needed a U-Haul last minute, he was quick & helpful. Will send others his way!

Gabriel S.
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The attendant at Utah Storage Solutions went above and beyond to ensure we felt comfortable with using all of the equipment we rented, to answer all of our questions, and to make sure we chose the best option for our trip. We began our trip fully confident that we were fully prepared! Which was a big deal!

John M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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