Customer Reviews for V' Tecc Auto Sales Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of V' Tecc Auto Sales Inc

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Kerri M. on

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Merigngnage C. on

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Overall everything was perfect..

Clifton B. on

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They charged me over $21 because I brought it in during their off times nothing was wrong with the truck when I turned it in and had more gas in it than me said to have in it this is uncalled for it is cheating the customers

Nelson J. on

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William W. on

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No truck was waiting for me had scheduled the wrong pickup time overall just bad service

KATHRYN P. on

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Fix your software so the wonderful people at V+Tecc can process customers without an agonizingly long wait. That website to process the check out was pitiful, kept timing out, wouldn't refresh. Tanya was great and kept apologizing, she definitely knew how to use the site but couldn't control how long it was taking to process the information she entered.

Eduardo G. on

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Have the people be there on time and stay until posted closing time.

THADDEUS S. on

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Penny R. on

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MAYRA B. on

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The lady left before I could get rental approved and paid for. Had to sit on parking lot and figure out how to get it done on my own. Took me almost 2 hours to get it done. Need more helpful staff.

Norman W. on

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Debra F. on

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DAVID R. on

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I rented a tow dolly for a day and returned it that evening and followed the instructions for returning and now I’m being charged for 3day rental. They said that I didn’t follow the return instructions and will have to pay.

Michael B. on

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Kailey T. on

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Ronald R. on

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In the office was excellent, but by phone was very poor

loretta D. on

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Fill the potholes in the driveway.

stan B. on

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MELISSA H. on

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We were suppose to have truck all day when we arrived to pick it up we were told we had to have back by 3 30. They over booked themselves. Very unsatisfied. Was charged for a full day did not have it for a full day.

Patricia D. on

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This wasn’t the location that I picked. But it was nice. I do need to let corporate office know that I was not happy with Sandra at Randolph Storage ( the main number that I was sent to about my truck) She was very rude and wasn’t helpful at all. UHaul needs to let their customers know more that 24 hrs ahead of time where they are picking up their truck that have ordered. Moving is stressful enough without being in the dark about if you are going to have a truck and where your pick up. Corporate can call me on this if they would like. I do not recommend UHaul

Richard H. on

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loretta D. on

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Driveway has enormous potholes that should be filled -- axle-breakers.

Charles R. on

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TAMMY C. on

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Wanda H. on

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Nothing I was well satisfied

Katherine M. on

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Paul F. on

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Wendy C. on

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Will M. on

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dorlene W. on

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Adam H. on

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The sales attendant was great but she was alone and was selling a car, the location was not staffed appropriately to handle U-Haul sales and car sales. I ended up booking the U-Haul up alone to keep it moving. Again the woman working was great just needed more support staff

Geoffrey C. on

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U-Haul offered me a service that was unavailable then they charged me twice then they told me how to fix it but it didn’t work really terrible service Tonya was good at serv tech

BILL H. on

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TIm B. on

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They were concerned about the cleanliness of the truck as well.

HAROLD M. on

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I have no complaints or recommendations. Friendly staff, quick service.

MIKE T. on

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Earl R. on

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A tongue jack would be tremendously helpful on all larger trailers. Reservation was super easy. Tanya was so accommodating.

Stephen S. on

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Larry H. on

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Have bigger sign saying U-Haul

Keith B. on

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MICHELLE S. on

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William G J. on

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ENGLISH B. on

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Amanda M. on

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WILLIAM S. on

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Harry B. on

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LISBEL M. on

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dolly and blanket are sealed if use , there is a fee. we did not used it at all. once truck delivered lady stayed at back by herself and came back that it was unsealed. seal was thrown in grass obviously she did it. very upset will not be going back! nor reccomend it at all.

Amanda W. on

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karen D. on

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rebecca A. on

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CARLTON B. on

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My experience was very positive from the initial phone call to pick up and return. Very friendly personnel and helpful in assisting me with choosing the correct vehicle size for my needs.

ryan S. on

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Danny A. on

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ROY S. on

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ABBE M. on

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David C. on

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CARL S. on

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Scott B. on

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REBECCA H. on

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Teresa S. on

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Very nice and very helpful

MUHAMMAD U. on

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RICHARD B. on

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Mark H. on

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Dean W. on

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Steven O. on

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Paul T. on

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PAUL T. on

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Lori D. on

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Lauren T. on

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TATE V. on

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Kethevan G. on

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Gail P. on

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If location does not sell supplies (e.g., boxes, hitch, etc.), this information should be disclosed when units are reserved online. Also, I was told that my rental would be discounted if I returned the unit a day early. The individuals at the drop-off location we’re surprised when I asked for a refund.

JASON S. on

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When we returned the Uhaul, the girl was rude and had an attitude. We were trying to let her know the back brake light was out, it was like that when we picked it up, before we could tell her the girl that rented it out knew about it and she could ask her, this girl immediately jumped to accuse us. Will not be renting from there again. Poor customer service.

adrianne H. on

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The shop was not open on time. Employee was late getting to work.

Emeruwa R. on

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The sales lady at the pick-up loca, Lanier, was professional and efficient plus she provided great service. In addition the phone rep from your office was very courteous and helpful in finding the vehicle that I needed.

Brandy H. on

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patricia W. on

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Thank you for the help

EMILY A. on

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BRENDA B. on

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Said it was 29.99 and the bill ended up 61.00

Betsy W. on

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Judith was really helpful and made a stressful situation bearable with her kindness.

Scott W. on

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Stephan B. on

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Carol H. on

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A lot of leaves on the outside, which we swept off so we didn't get our furniture dirty. Other wise ok.

Joanne V. on

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Outstanding customer service!

William C. on

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TERRY M. on

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The place I FINALLY found a car hauler was helpful. All the other places within 25 miles wouldn't help locate one because they didn't have one, felt like I was bothering them, If you are unsatisfied with working for U-Haul than don't have a rental. Most wouldn't answer phone others were out to lunch and never contacted me back. 5 hrs of driving around to find this one. I have used U-Haul many times over the past 12 years and have noticed how the company has slowly taken the path of Budget Rental. The prices are getting to where I will buy my own trailer and tow it with my truck.

Cynthia J. on

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DEBORAH L. on

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N/A everything has great.

Jason E. on

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The service and attention I received from the office staff at this location was exemplary. I highly recommend them to anyone in need of their services.

Richard S. on

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The truck was blowing smoke, maybe oil ?

Stephen M. on

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Nice location

tracy B. on

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Robert C. on

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We are so pleased with our experience at V’Tecc Auto Sales. Tania was so helpful and knowledgeable! We will use this business any time we need to rent a Uhaul. And we will recommend them to our friends!

JOHN F. on

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Kurt K. on

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This was third pick up location 50 miles from where I started after the inventory system failed. Very annoying.

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Teresa H. on

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Khloe C. on

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Brittany S. on

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A little hard to find but accommodating

RISHANE H. on

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