Bryan was very helpful and friendly.
DENNIS T
Customer Reviews for Valley Rose Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It needs signage on the road. Otherwise, easy drop off.
MARY APick up was great and quick
Francisco CNo improvement needed. Great service.
KATHY SOwner was great and extremely helpful. He was willing to work with us to give us a better experience. Would definitely refer anyone moving to rent from here.
THOMAS MI forgot the guys name but he was super friendly and super fast. I will not get a u haul anywhere else from now on. Good customer service is hard to find but he made it super easy
JEVON SThe associate was very friendly and answered all of our questions about how to use the vehicle and trailer. .
Patrick BThey were very accommodating. They were on site after hours and allowed me to check in the trailer after they were closed.
Kurt WMaje it a little easier to find.. and at least til 5:00p.m. to return.
Jaye KHave someone on site when a truck is turned in. No one was there, and we had to call and find out what to do with the key and after washing the inside of the truck bed and cleaning things up, to one was there to inspect it.
Phillip RAttendant was extremely rude
Felicia Bfix the gears, they dont shift right.
Thomas TI reserved a truck only had 1/4 tank of gas which means we had to fill it up and then try to return it back with a 1/4 tank and in the end we ended up going in the hole for gas. All new rentals should have a full tank of gas! Anything else is completely unacceptable. I am finished with U-Haul and I will be renting from Ryder or Budget next time.
Richard Wthe ramp on the truck did not operate correctly. i told the attendant at the drop off site
HARRY D