Customer Reviews for Value Store It Self Storage
(U-Haul Neighborhood Dealer)

41 reviews

10900 SW Quail Roost Dr   Miami, FL 33157

(305) 380-7671

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(305) 380-7671

10900 SW Quail Roost Dr
Miami, FL 33157

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 2 pm
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

JULIO A. 
Rating:
5.0

Customer did not leave a comment.

Cristina B. 
Rating:
5.0

The staff is very professional and attentiveness is Service worthy of serving the president

trevor J. 
Rating:
5.0

Fix your god damn system that allows for double booking. That being said Alex and Manny were fucking amazing and deserve a raise.

DAVID R. 
Rating:
5.0

Great Customer Service 👍🏼

Manuela J. 
Rating:
5.0

Customer did not leave a comment.

Stephanie T. 
Rating:
5.0

Customer did not leave a comment.

Mauro D. 
Rating:
5.0

Nothing

Nacole C. 
Rating:
5.0

Customer did not leave a comment.

Hope C. 
Rating:
5.0

Manny was very attentive and professional!

EMILY N. 
Rating:
5.0

Customer did not leave a comment.

Wendy M. 
Rating:
5.0

Customer did not leave a comment.

Enrique D. 
Rating:
5.0

Make it easy to not have the moving blankets and/or dolly attached to the truck walls if they aren't wanted. We had to remove the bag of blankets and dolly to get them out of the way for loading, then had to argue that we didn't use or want the blankets (we did end up using the dolly, and were happy to pay the 7$ for that). The manager and employees were all understanding and helpful, the system just added time and hassle.

Paul R. 
Rating:
5.0

Great customer service! Very friendly staff.

Kimberly D W. 
Rating:
5.0

Customer did not leave a comment.

Rachel K. 
Rating:
5.0

Be careful with the tolls they double charge sometimes

LUIS O. 
Rating:
5.0

Attendant has a great customer service. The whole experience waa very smoth. Great service.

Yuray N. 
Rating:
5.0

Outstanding service

Willyes P. 
Rating:
1.0

The guy who took my keys upon my return was rude and disrespectful has no business working.has no customer service makes the company look bad told me I had no common sense to know about the $25.00 cleaning fee when he didn't even check the truck when I returned even though I asked him to.he said their was nothing to check

Stanley B. 
Rating:
5.0

Customer did not leave a comment.

Alexander P. 
Rating:
5.0

Customer did not leave a comment.

Ivan A. 
Rating:
1.0

Awful customer service

Francisco G. 
Rating:
5.0

Customer did not leave a comment.

Jorge C. 
Rating:
5.0

Excelente atención al cliente Felicidades lo recomiendo 100×100 Gracias

Rafael J. 
Rating:
5.0

The representative was attentive and provided the size truck I needed. The facility was very clean.

Alice S. 
Rating:
4.0

No complaints about the rental location but the U-Haul mobile return process is too cumbersome; too many steps & photos required to continue and complete the process.

Zoilo E. 
Rating:
5.0

Lo recomiendo es un lugar con excelente atención

Ivan V. 
Rating:
5.0

Good 👍 the best U-HAUL IN MIAMI...

Alberto S. 
Rating:
5.0

The self service drop off process was great. The way the app walked me through the process was well done. Well done.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

Ernesto R. 
Rating:
5.0

All woked out in a courteous and incredibly fast manner. Great renting location. All team very collaborative. If I need a moving truck again I know where to go now.

WILDER P. 
Rating:
5.0

This is my second time rented I am very please the way been treated thanks to Many. My recommendation is to give a discount to regular customers.

maximo R. 
Rating:
5.0

Great services

Marlen R. 
Rating:
5.0

The personal is very professional and pleasant. Thanks.

maximo R. 
Rating:
5.0

Great location to rent a uhaul truck! Right off the Turnpike and Quail Roost Drive. Brand new storage facility with climate controlled units and a great on-site property manager. I will definitely go their again and highly recommend it!!

Michael V. 
Rating:
5.0

fill the gas tank

Lizardo G. 
Rating:
5.0

Manny was very professional and courteous. I was very satisfied for the service that I received.

NANCY B. 
Rating:
5.0

Best location in cutler bay and friendly staff

Carlos R. 
Rating:
5.0

Customer did not leave a comment.

Jean B. 
No reviews have been submitted for this location.

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