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Miguel G
Customer Reviews for Value Store It Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service!!!
Yanelis AI rented a van online and it was seamless! I just had to pick the keys and everything else was done in the app. I will definitely do that again when I need too.
John PNot try and find a way to charge more
Tony HBueno
RAMON GEl servicio super muy agradecido con el señor que nos ayudó fue muy amable 👌🙏🏻
Orlando IAttendant was extremely rude. Raised his voice to my wife and harassed us about our finances. Very unhelpful when asked questions. I hope to never need assistance from this location again.
Angel TYou guys were great thank you very hospitably
Jose ARenting a van was so quick and easy and everyone was so nice..
stacy hThe vehicle they gave me back light was inoperable. They were informed prior and still loan the vehicle to me after taking money from me. Very unprofessional and unsafe!
Angelia AThe front Desk Manager Manny was phenomenal. Made everything very easy, he was super helpful, costumer support and service was superb. I will absolutely recommend this location, and will conduct my future business with this location. 10900 sw QuailRoost rd. Best location!! 10/10 satisfaction!!
pablo oManny is the best!!
Denise MTodo Bien.
ISRAEL MOutstanding experience
Giovanni BMuy buen servicio
REYNALDO GExcellent service! The two employees at this location were very friendly and professional. The vehicle was clean and practically brand new. I really enjoyed my experience and would definitely recommend this company to others.
Digmory RNice people
Rolan DNothing at all. Many was the best! Very kind knowledgeable and thorough. Highly recommend this location.
Michael DPreviously, I used a different company for my car rentals. However, since I started using this location, I’ve found both the reservation process and the entire experience to be much easier. They always have a variety of vehicle options available, and the cars are in perfect condition—practically brand new. Upon arrival, you feel that Manuel (or "Many") attends to you in a truly professional manner. I highly recommend this place.
OCTAVIO PExcelente atención 👏
Rebecca HCustomer Service provided was excellent and staff was courteous and helpful.
Larry LService was great
Curtis PMuy buen servicio
LEANDRO JMe encantó este lugar a pesar que es mi primera vez en el lo recomendaría sin dudas
Yenisleidys CI think nothing cause you gave an excellent customer service. We valued your service so much. Thanks again for everything.
Xenia MNice and clean low mileage
Kathy FFast and professional service
JUAN QWas a great expirience
Jorge LMuy satisfecho con el servicio que me ofrecieron en la localidad de cutler bayeducados muy serviciales y profesionales.
FELIX CThe service, attention, and kindness of Mr. Alejandro were excellent. Very ethical and professional.
oscar aTener mas variedad de carretillas de carga para transportar los objetos pesados
YAYQUEL RN/a
Omari MExcelente servicio lo recomiendo
REYNALDO GSuper recomendable esta locacion
Rafael SMake sure that vehicle is maintenance engine light was on the whole time
PHELESHA THands down the best
Andres MExcellent service! Keep up the good work!
Everto AAll good, customer service was and is the main part of any public relations and they exceeded Thank you
DANIELLE HVery simple everything super good and super professional,manny excelente 👌
JULIO GFelicitaciones
Hector PTodos los trabajadores maravillosos,Manny es excepcional
Santiago TMr Manny and team are outstanding. Being a senior citizen and not savvy using my cell phone ..he was very helpful and very compassionate..he represents Value Store it with the highest quality of professionalism. Thank you
LOVENIA CGood truck and service.
Cesar TExcellent
ALIOCHA BOnly reason I'm giving this one star is because the A/C wasn't working in the Uhaul Truck for the entire rental time. I have been trying to reach the manager to get some type of discount and have not been able to get anything done. No one calls me back!
MANUEL PMuy profesionales y atento resolvieron mi problema, recomiendo mucho este sitio y al personal son muy profesionales
DOUGLAS MI like the way their treatment like gentleman. THANK YOU
JOSE DIssues with AC, but the rep was very kind and gave us compensation
Charles TAlex offered well service
otis mNothing, overall you guys are awesome.Great staff and well organized.
LILIA LI only had one issue with the van is that the driver side rear brake and indicator was not working, and had me afraid of getting a ticket from the police if I was stopped.
Orville SManny, the manager was great. Dropped what he was doing to help, offered me a bottle of water because of how hot it was, and helped me out.
ADEL SYes keep the good work
Gina RVALUE IT SELF STORAGE 100% FOR CUSTOMER SERVICE 10/10. U-HAUL TRUCK HAS SEVERAL ISSUES! TPMS LIGHT ON, RIGHT REAR TIRE LOW, TIRES IN POOR CONDITION, STEERING LOOSE, BRAKES POOR, AIR CONDITIONING SUBPAR NOT WORKING PROPERLY, REVERSE LIGHT OUT, INTERIOR NEEDS SEVERE CLEANING HAS NEVER BEEN DETAILED, TRUCK OVERALL LOOKS POOR AND RUNDOWN.
TAYLOR MThere’s really nothing the place was very clean and upscale look. Manny Lopez the property manager was professional and easy to talk to
Carlos FThe young man was friendly and efficient that helped me at store.
ROSA MAlex is definitely an A+ agent, you guys should think about giving him a raise. He went above and beyond during a time when your systems were inoperable
PAUL MTodo excelente, buena logistica,profesionales magníficos
Santiago TService was fantastic, Very clean office best U-Haul in the neighborhood.
Al-Jamal M