Customer Reviews for Value Store It West Palm Beach
(U-Haul Neighborhood Dealer)

39 reviews

2909 S Military Trail   West Palm Beach, FL 33415

(561) 439-5563

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(561) 439-5563

2909 S Military Trail
West Palm Beach, FL 33415

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I want a refund on the fuel charges. I refilled tk exactly where I got the truck, I have been out hold trying to resolve this for over a hour. I'm pissed.

Chris M. 
Rating:
4.0

Location of pick up changed. However new location was informative.

bob B. 
Rating:
4.0

Customer did not leave a comment.

Jeremías C. 
Rating:
5.0

Kham is one of the most wonderful people that I've crossed paths with. We absolutely will recommend your services.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Adrian J. 
Rating:
5.0

Nothing just great job by the you G girl behind the counter very appreciative of her job loved her great service very pleasant she was to talk to nice girl ✌️✌️✌️😉😉😉👌👌👌

Vincent L. 
Rating:
3.0

A women very rude she wanted to charge me for 2 days to use the truck for a total of 7 hours.

Henry J. 
Rating:
5.0

Buena atención y buenos precios

Alfredo A. 
Rating:
1.0

They didn't want to to take the car transport we went back and forth with them all morning and when help was needed to park the transport they wouldn't help and wouldn't help removing it and charged $35 for gas when it was filled up over 1/2 tank.

RONNIE R. 
Rating:
3.0

My van was not available when I arrived and I had to wait for previous customer to arrive with it. It was then immediately turned over to me without being cleaned or sanitized. I had to request wipes to wipe down the steering wheel and door handles. I didn't like that they were not sanitizing the vehicle before giving me the keys. I also should have received a discount for having to wait for over 10 minutes even though I had a confirmed reservation.

JULIE M. 
Rating:
5.0

excellent

Sarah A. 
Rating:
5.0

you guys were great ,thank you for your service

james C. 
Rating:
5.0

Keep on doing good. Work

JULANDE E. 
Rating:
3.0

Stop scamming customers.I returned truck with more gas than I picked it up with and they charged me $16 for gas.I have proof it had more gas than when I picked it up and supervisor never dealt with issue.Crooks

PAUL M. 
Rating:
5.0

Easy and fast process and great customer service

Genaro G. 
Rating:
5.0

Great customer service from Nico. The process was very quick.

Sergio N. 
Rating:
5.0

Customer did not leave a comment.

Sadekie B. 
Rating:
5.0

Everything was just fine.

ELVIS R. 
Rating:
2.0

I had a bad experience when the truck was return. Truck returned with the same amt. of gas I got (1/4). The rep. build me an extra $77.50 saying that the truck was return empty. That is not so, I was taken advantage of and he was mean when I called to discuss the matter. I will not go back to that store again.

DEAN S. 
Rating:
5.0

You are doing very well.

SHEFFIAN A. 
Rating:
5.0

Keep up the good service with all customers

ROLANDO L. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN M. 
Rating:
5.0

The service was great.

JIM J. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Nice tricks , great customer service

Juan P. 
Rating:
5.0

Customer did not leave a comment.

DEBRA E. 
Rating:
5.0

The customer service I received at the location was amazing. Uhaul customer service online was not very helpful finding me what I needed. They messed up my original reservation and sent me to a location that didn't even have a 20 ft truck. They only offered me a ten dollar discount and nothing more after they messed up online.

GILBERTO A. 
Rating:
5.0

Customer did not leave a comment.

Joanne T. 
Rating:
5.0

The steering wheel was sticky and the truck generally not clean, but I loved the location and received excellent customer service otherwise.

REGINA A. 
Rating:
3.0

Customer did not leave a comment.

NICKOLA B. 
Rating:
3.0

Ridiculously expensive to rent a trailer for 1 day and have to pay 313.00. Thus was travel from West Palm Beach to Cataula, Georgia. Ridiculous.

Pedro M. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

JESSE N. 
Rating:
5.0

Customer did not leave a comment.

MILQUIADESY P. 
Rating:
5.0

Customer did not leave a comment.

SOBEYDA L. 
Rating:
5.0

Customer did not leave a comment.

leslie C. 
Rating:
5.0

Customer did not leave a comment.

KIM C. 
Rating:
5.0

Customer did not leave a comment.

GREGUY C. 
Rating:
5.0

Customer did not leave a comment.

Marcelo G. 
No reviews have been submitted for this location.

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