Nothing. Continue what you ate doing. Excellent experience.Arthur P.
Value Store It West Palm Beach
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in West Palm Beach, FL 33415
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Nothing they were great I love it there 😌Woldjine S.
Agent at location was professional, helpful and courteous, would recommend.STEWART A.
Where do I even begin? I originally listed my rental to be at a different location, then got a text about two days later saying that the original location that I intended to rent from no longer had availability for the truck I needed, EVEN THOUGH I placed the hold on the truck two weeks in advance, however the day of I went to the new location only to find out that the facility doesn't open until 10 am yet I placed the order for pick up at 9 am! How can you transfer my service which CLEARLY STATES I intended on pickup at 9 am and you guys transfer my service to a location that opens an hour after??? Then when I finally waited to get my vehicle, the employee stated that the person renting out the 17' truck I placed a hold on still hasn't returned itâ€¦ so luckily he had a 20' available, but due to a mashup with your system I had to pay more for a service I did not want. The fact that I wasn't notified that the truck had not been returned yet is RIDICULOUS! I will never recommend service with you U-Haul ever again. Feel free to contact me 561-927-5495, for any questions comments or concerns.Markus L.
This experience renting a U-Haul was horrible. I went to the first location which end up being close and could not get the key to the van. I will send a text later that evening to go to another location at 8:30 in the morning the next day. I arrived at location on time to find out that it was closed. I got on the phone with customer service to try to help me locate The van that was not at the location in fact there was no van in the location and no one there to help. The customer service lady finally sent me a new location which I was able to pick up a van. After driving all this time I was finally able to get one that was completely away from my house. In the future I don't think I would be doing more service with U-Haul. I really go to budget for some other company. This experience suckedSamuel C.