Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was perfect - no way to improve . We have used this location several times and staff is helpful and well organized .
ROLAND S
Rating:
5.0
Customer did not leave a comment.
Troy L
Rating:
5.0
The site wasn't open when I dropped off the unit. But a clean site with lots of space to park and drop the Keyes off..
JAMIE B
Rating:
5.0
Customer did not leave a comment.
Joseph W
Rating:
4.0
Customer did not leave a comment.
Judy P
Rating:
4.0
Customer did not leave a comment.
Bruce M
Rating:
5.0
Customer did not leave a comment.
JAIMIE W
Rating:
5.0
it would be nice if a moving truck could be placed here in vanderhoof.the service was great in Vanderhoof
SANDY M
Rating:
5.0
Customer did not leave a comment.
LISA B
Rating:
4.0
Customer did not leave a comment.
ERIC A
Rating:
5.0
Customer did not leave a comment.
Walter F
Rating:
5.0
John was soooo great! Much appreciated!
Courtney F
Rating:
5.0
Customer did not leave a comment.
KARIN V
Rating:
3.0
Dropped off the rental after hours. It was a straightforward process with a well labelled drop box. I did not interact with any personnel
Micheline D
Rating:
5.0
Customer did not leave a comment.
GERALD L
Rating:
5.0
Customer did not leave a comment.
Terri M
Rating:
5.0
Customer did not leave a comment.
MARTIN H
Rating:
5.0
Customer did not leave a comment.
Jenica C
Rating:
5.0
Shorten up the time it takes to make a simple rental
KENNETH D
Rating:
5.0
Customer did not leave a comment.
KATHRYN M
Rating:
5.0
Good local hospitality and service. Thank you
Jeremy B
Rating:
5.0
We had to drive to Vanderhoof from Prince George to get a truck. We had booked one two months early at a Uhaul in PG. two days before moving we find out there are no trucks in PG. if it hadn’t been for Norm Anderson, the Uhaul dealer in Hazelton where we were moving to we would have been in a very bad position. He found us the truck. The Uhaul dealer in PG was no help what so ever.
Louise W
Rating:
5.0
Customer did not leave a comment.
Myles E
Rating:
3.0
It was nice at the drop off .
Charanjit s
Rating:
5.0
Friendly courteous and helpful
CHRISTINA B
Rating:
5.0
Customer did not leave a comment.
RICHARD H
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
5.0
A pleasant experience! Thanks!
Robert M
Rating:
5.0
Customer did not leave a comment.
JEAN-MICHEL C
Rating:
4.0
Very friendly and helpful...
ROBERT D
Rating:
5.0
Excellent location
Easy access with lots of room to drop off trailer
Martin H
Rating:
5.0
Customer did not leave a comment.
DOUGLAS P
Rating:
5.0
Janelle from the Vanderhoof Mini Storage has the excellent customer service, for being knowledgeable in her field of work and accurate to the messages she is giving to the clients. she really acts fast to every client's concern.
Marlon B
Rating:
5.0
Customer did not leave a comment.
CARL F
Rating:
4.0
Customer did not leave a comment.
Sheila C
Rating:
5.0
Gentlemen that helped me out in vaderhoof was awesome! Very polite and professional. Highly recommend
Saul R
Rating:
5.0
Customer did not leave a comment.
KENNETH H
Rating:
5.0
Customer did not leave a comment.
Don R
Rating:
5.0
Customer did not leave a comment.
DEAN T
Rating:
5.0
Excellent helpful and friendly service!
Kevin S
Rating:
5.0
Customer did not leave a comment.
Debbie C
Rating:
5.0
By far one of the best U-Haul rental location I have had the pleasure to deal with. The young lady at the counter is extremely customer friendly, professional and helpful.
Sylvain G
Rating:
4.0
Customer did not leave a comment.
Perry L
Rating:
5.0
Absolutely great service. The toung lady who attended us was amazing. Thank you
HEATHER G
Rating:
5.0
Customer did not leave a comment.
Richard M
Rating:
4.0
Customer did not leave a comment.
don o
Rating:
5.0
Everyone was really helpful
Alan B
Rating:
5.0
Customer did not leave a comment.
Khody B
Rating:
5.0
Very friendly, fast and easy interaction.
Steven G
Rating:
5.0
Customer did not leave a comment.
Don R
Rating:
5.0
John was really great to deal with.
Thanks for the great rental experience!!
Tyler A
Rating:
5.0
Customer did not leave a comment.
David K
Rating:
5.0
Customer did not leave a comment.
Richard M
Rating:
5.0
Service was excellent right from the phone call reservation to equipment hookup.. will not hesitate to call again or recommend 👍
Steve C
Rating:
3.0
Customer did not leave a comment.
TERRY G
Rating:
5.0
Customer did not leave a comment.
Patrick B
Rating:
5.0
Customer did not leave a comment.
Kevin H
Rating:
5.0
Customer did not leave a comment.
Brianna R
Rating:
4.0
Customer did not leave a comment.
Chris T
Rating:
5.0
Fantastic service! Would highly recommend
Noel W
Rating:
4.0
Customer did not leave a comment.
Walter P
Rating:
5.0
Customer did not leave a comment.
Scott B
Rating:
5.0
It was the only Uhaul location that was available for our move and had great customer service 👍
Frances L
Rating:
4.0
Customer did not leave a comment.
BRENDA H
Rating:
5.0
Customer did not leave a comment.
ALLISON P
Rating:
5.0
Customer did not leave a comment.
thomas b
Rating:
5.0
Customer did not leave a comment.
Steve K
Rating:
4.0
Customer did not leave a comment.
Feicity M
Rating:
5.0
Completely satisfied with the staff and my whole experience, renting from Vanderhoof mini storage.
Marcel C
Rating:
5.0
Easy process Thanks
Mindy B
Rating:
5.0
Customer did not leave a comment.
Darryl B
Rating:
4.0
Excellent and accommodating staff. Felt like family !
Phil S
Rating:
5.0
I will use the uhaul again in a heartbeat!
Lorelei P
Rating:
5.0
Customer did not leave a comment.
Sheri F
Rating:
5.0
Customer did not leave a comment.
Sheryl E
Rating:
5.0
Great communication and follow through. Thanks again
Tannis C
Rating:
5.0
The website was slow for the representative.
Perry R
Rating:
5.0
Customer did not leave a comment.
Kingsley L
Rating:
4.0
Customer did not leave a comment.
Teresa W
Rating:
5.0
Customer did not leave a comment.
Maylah T
Rating:
5.0
Very friendly and informative! The best experience I've ever had renting a uhaul!
Despo C
Rating:
5.0
The owner operator is very accommodating. The equipment is clean and well maintained and I was able to leave my vehicle there in a secure place while using the truck
James M
Rating:
5.0
Thank you Vanderhoof. The gentleman was very nice, helpful and knowledgeable. Very clean and beautiful building and office.
Lorrie U
Rating:
5.0
Nothing was very good and was a quick drop.
James C
Rating:
5.0
Customer did not leave a comment.
Kathryn K
Rating:
5.0
Customer did not leave a comment.
Scott M
Rating:
5.0
Customer did not leave a comment.
Joanne F
Rating:
5.0
Customer did not leave a comment.
Halui T
Rating:
5.0
The service was great, very friendly and helpful picking up the trailer.
Carson T
Rating:
1.0
Hire nice
Enoch K
Rating:
5.0
very nice people
Ron J
Rating:
5.0
Customer did not leave a comment.
Jorgen C
Rating:
5.0
Customer did not leave a comment.
Ryan M
Rating:
5.0
Customer did not leave a comment.
Simran B
Rating:
5.0
Have no complaint. Very helpful.
Traci G
Rating:
2.0
We weren’t told in anyway shape or form that we had to power wash the outside of the trailer. It’s the middle of winter and we’re charged $15 to clean the outside from ice. What a pile of crap.
Karel G
Rating:
5.0
John was very helpful and answered all my questions