Shorten up the time it takes to make a simple rental
KENNETH D
Customer Reviews for Vanderhoof Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good local hospitality and service. Thank you
Jeremy BWe had to drive to Vanderhoof from Prince George to get a truck. We had booked one two months early at a Uhaul in PG. two days before moving we find out there are no trucks in PG. if it hadn’t been for Norm Anderson, the Uhaul dealer in Hazelton where we were moving to we would have been in a very bad position. He found us the truck. The Uhaul dealer in PG was no help what so ever.
Louise WIt was nice at the drop off .
Charanjit sFriendly courteous and helpful
CHRISTINA BA pleasant experience! Thanks!
Robert MVery friendly and helpful...
ROBERT DExcellent location Easy access with lots of room to drop off trailer
Martin HJanelle from the Vanderhoof Mini Storage has the excellent customer service, for being knowledgeable in her field of work and accurate to the messages she is giving to the clients. she really acts fast to every client's concern.
Marlon BGentlemen that helped me out in vaderhoof was awesome! Very polite and professional. Highly recommend
Saul RExcellent helpful and friendly service!
Kevin SBy far one of the best U-Haul rental location I have had the pleasure to deal with. The young lady at the counter is extremely customer friendly, professional and helpful.
Sylvain GAbsolutely great service. The toung lady who attended us was amazing. Thank you
HEATHER GEveryone was really helpful
Alan BVery friendly, fast and easy interaction.
Steven GJohn was really great to deal with. Thanks for the great rental experience!!
Tyler AService was excellent right from the phone call reservation to equipment hookup.. will not hesitate to call again or recommend 👍
Steve CFantastic service! Would highly recommend
Noel WIt was the only Uhaul location that was available for our move and had great customer service 👍
Frances LCompletely satisfied with the staff and my whole experience, renting from Vanderhoof mini storage.
Marcel CEasy process Thanks
Mindy BExcellent and accommodating staff. Felt like family !
Phil SI will use the uhaul again in a heartbeat!
Lorelei PGreat communication and follow through. Thanks again
Tannis CThe website was slow for the representative.
Perry RVery friendly and informative! The best experience I've ever had renting a uhaul!
Despo CThe owner operator is very accommodating. The equipment is clean and well maintained and I was able to leave my vehicle there in a secure place while using the truck
James MThank you Vanderhoof. The gentleman was very nice, helpful and knowledgeable. Very clean and beautiful building and office.
Lorrie UNothing was very good and was a quick drop.
James CThe service was great, very friendly and helpful picking up the trailer.
Carson THire nice
Enoch Kvery nice people
Ron JHave no complaint. Very helpful.
Traci GWe weren’t told in anyway shape or form that we had to power wash the outside of the trailer. It’s the middle of winter and we’re charged $15 to clean the outside from ice. What a pile of crap.
Karel GJohn was very helpful and answered all my questions
Jonathan EAfter I booked for a Truck in Vanderhoof , U Haul in Prince George changed my booking to Prince George. That would have made for a lot of wasted time and money. When I called Prince George the girl I talked to didn't seem interested in working with me and just told me I would just have to go to Prince George. When I called John in Vanderhoof to let him know, he asked me to call 2 days before and he would do his best to get me a truck. He did have one come in and his customer service is awesome. So very helpful !
Karen HAgent was extremely helpful.
Kerry ZDropped off after hours, no one was there. Didn't go inside.
BRIAN CIt was closed and I asked for a truck in Prince George.
Shawn PNothing ! Public relations is excellent! 😘👍🏻
David MI cannot praise this location enough. The staff was amazing and went above and beyond to help. Other locations can take a lesson from this location. Keep up the outstanding work.
Frederick AJohn at uhaul mini storage was awesome to deal with.
Tim Tbrakes did not work, now we have to repair the brakes on the truck becaue they were overused.
Brian NHad to enter credit card info…but still had to give credit card at location.
Barb MI was looking around the area for wheel chocks or a chunk of wood. Luckily it wasn't required but would have given me piece of mind when dropping off.
Kari ANo Comments
RANGIE AAgain the vendor was amazing the U-HAUL corporate customer service was horrible and I will never use U-haul again because of it
Justus M