Customer Reviews for Van's Hardware
(U-Haul Neighborhood Dealer)

862 reviews

6355 Hwy 41A   Pleasant View, TN 37146

(615) 746-1235

Office Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/26/2025: Closed

Services at this Location:

Contact Us

(615) 746-1235

6355 Hwy 41A
Pleasant View, TN 37146

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/26/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Van is very friendly and easy to do business with.

MANUEL A 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G 
Rating:
5.0

Customer did not leave a comment.

DEANA W 
Rating:
5.0

Customer did not leave a comment.

MIRAN N 
Rating:
5.0

Nothing all expectations were met

Craig M 
Rating:
5.0

Customer did not leave a comment.

JESSE E 
Rating:
4.0

Customer did not leave a comment.

VALERIE T 
Rating:
5.0

Customer did not leave a comment.

Stacey R 
Rating:
5.0

Customer did not leave a comment.

Carolyn B 
Rating:
5.0

Customer did not leave a comment.

CURTIS S 
Rating:
5.0

Van was very helpful and easy to work with. Did everything that I requested.

TYLER W 
Rating:
5.0

Van and his staff are always helpful and knowledgeable. I would recommend them in a heartbeat for anything!

COREY W 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS A 
Rating:
5.0

Great service!!

JAMES M 
Rating:
3.0

I dropped off here after hours. Van’s is a great place!

ROBERT Z 
Rating:
5.0

Customer did not leave a comment.

KEVIN R 
Rating:
5.0

Overall no issues is in and easy drop off

BRIAN S 
Rating:
5.0

Customer did not leave a comment.

GREGORY W 
Rating:
5.0

Great, personable customer service. Thank you!

DENISE C 
Rating:
3.0

Customer did not leave a comment.

BRADY D 
Rating:
5.0

I was over charged. I kept it one extra day and was charged 123.00. This is not correct.

William L 
Rating:
5.0

Customer did not leave a comment.

MARY T 
Rating:
5.0

My experience with this company could not have been any better.

KENNETH I 
Rating:
5.0

Customer did not leave a comment.

KELLY R 
Rating:
5.0

Have rented a few times from Van's and have never had an issues with them. Great customer service.

Ricky E 
Rating:
5.0

Customer did not leave a comment.

GARY S 
Rating:
5.0

Customer did not leave a comment.

CRAIG V 
Rating:
5.0

Customer did not leave a comment.

CALEB B 
Rating:
5.0

Customer did not leave a comment.

GARY S 
Rating:
5.0

Great 👍

TRAVIS C 
Rating:
5.0

Customer did not leave a comment.

SCOTT C 
Rating:
5.0

Vans Hardware had excellent customer service.

JOSHUA R 
Rating:
5.0

Easy process picking up and dropping off, would recommend Van's Hardware for renting Uhaul vehicles. He also offers more services other than Uhaul, 100% would refer anyone to go to Van's Hardware to get any and all things you may need before going to Lowes or home depot, prices and quality exepctuonal !!!! Support Locally owned businesses !

TYLER J 
Rating:
5.0

Nothing. Everything was easy and quick!

Robert W 
Rating:
5.0

Customer did not leave a comment.

RANDALL H 
Rating:
5.0

Van was very friendly we had a nice conversation. I had a good experience there I would highly recommend them to my friends.

GUY M 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T 
Rating:
5.0

Dropped off trailer after vans was closed

DONALD G 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C 
Rating:
5.0

Vans is always next level amazing. Love everything about it.

CHANNING H 
Rating:
5.0

Nothing, proprietor was extremely helpful and very friendly.

Cindy D 
Rating:
3.0

It's ridiculous that I was charged insurance for a truck that set a week. Little things add up!

RAMIRO M 
Rating:
5.0

Perfect

David R 
Rating:
5.0

Customer did not leave a comment.

David O 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER G 
Rating:
1.0

Tow dolly strap was jammed, side of my car is dented

MOLEFI M 
Rating:
5.0

Customer did not leave a comment.

Kenneth C 
Rating:
5.0

Customer did not leave a comment.

Mallory D 
Rating:
4.0

The time frame that we got there, they were really busy and close to closing. The owner was really nice and considering the above information, time of day, he was still a big help.

Florence R 
Rating:
5.0

Customer did not leave a comment.

Joshua W 
Rating:
5.0

Vans Hardware is convenient and always very friendly to work with definitely recommend this location.

John F 
Rating:
5.0

Customer did not leave a comment.

EDARD J 
Rating:
5.0

The guys were extremely friendly and helpful.

PETER F 
Rating:
5.0

They worked tirelessly to get my rental down to the quote I was given online!! Great experience!

Angela M 
Rating:
5.0

Very friendly and convenient place to rent from, quick ck out and very nice overall.

John F 
Rating:
5.0

Customer did not leave a comment.

Sarah T 
Rating:
5.0

Customer did not leave a comment.

Evelyne L 
Rating:
5.0

Great rental experience!

William D 
Rating:
5.0

Customer did not leave a comment.

Mary W 
Rating:
3.0

Customer did not leave a comment.

Mary W 
Rating:
5.0

Customer did not leave a comment.

Edward E 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Keep up the great service! Vans hardware is one of the most awesome u hauls to do service with not only that but if you appreciate vintage hardware stores ? You'll love this place!

Terrance N 
Rating:
5.0

The service was fast and the guys did a great job!

RICKY H 
Rating:
5.0

I have tried to return my rentals via the app on several occasions, it never works

Thad J 
Rating:
5.0

Customer did not leave a comment.

Noel Y 
Rating:
5.0

Van is very customer friendly

George L 
Rating:
5.0

Very friendly, helpful and accomidating! They left me with absolutely nothing to complain about!

Ruth M 
Rating:
5.0

Staff was very friendly and efficient. I would highly recommend this location for rentals

MARGARET M 
Rating:
5.0

One tire needed replacing. Could have had a blow out and pulling a car it would have killed us.

Mike C 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
5.0

Customer did not leave a comment.

Dewayne M 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
1.0

I had a horrible experience, truck shut off multiple times during my drive

George S 
Rating:
5.0

the service was great from tennessee to alabama i really enjoy the friendliness and curiosity tks for the excellent service 👍👍

lawrence m 
Rating:
5.0

This is my 2nd time renting a pickup from Van's Hardware. I love the location and the customer service is wonderful. I am soooo grateful that U-haul offers pickup truck rentals in addition to the other trucks and trailers available. Thank you for the convenience!!

Stacey R 
Rating:
5.0

Customer did not leave a comment.

Stephen W 
Rating:
5.0

Customer did not leave a comment.

Gina S 
Rating:
5.0

Customer did not leave a comment.

Monty H 
Rating:
5.0

Customer did not leave a comment.

Thad J 
Rating:
5.0

Customer did not leave a comment.

LORI S 
Rating:
5.0

The owners were really nice

CATINA L 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
4.0

Customer did not leave a comment.

Grady W 
Rating:
5.0

The best uhaul place I’ve encountered by a long shot, the guys were nice and taught me how to use a car dolly, and even did a full walk around.

Devin L 
Rating:
5.0

Customer did not leave a comment.

Devin P 
Rating:
4.0

Customer did not leave a comment.

wanda k 
Rating:
5.0

Customer did not leave a comment.

Gary D 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B 
Rating:
5.0

Customer did not leave a comment.

Gina S 
Rating:
5.0

I would like to thank Van at Van's Hardware and Mark the Regional Manager for going Above and Beyond for getting the equipment to this location I needed for the moving job I did. thanks Randy

JAMES B 
Rating:
5.0

Customer did not leave a comment.

Charles P 
Rating:
5.0

Customer did not leave a comment.

Jerry H 
Rating:
4.0

Make sure spills and dog hair are cleaned out of truck so customer doesn’t have to clean it like I did.

Keith Z 
Rating:
5.0

All was good to me

Craig M 
Rating:
1.0

Wasted hours over two days with hassels. They ended up giving me a discount. But, when a person is moving, it only compounds the problems! Tried to act like they was going to give me discount on miles. But, the gas a person would have to spend to drive extra, for a smaller haul. It is no discount! This guy tried to raise my price from the discount I was giving. Shady people. Made copies of my keys and screwed up my keys. Needed a locksmith to get in my house. 150$ charge. Horrible people!

Michael L 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
5.0

Customer did not leave a comment.

Jes B 
Rating:
5.0

Customer did not leave a comment.

Lisa C 
Rating:
5.0

Customer did not leave a comment.

Clint D 
No reviews have been submitted for this location.
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