I rented a van for 24 hours. The man in Viet Hoa advised us to drop the keys in the mail box because he would not be available in the next day. We followed his instruction and dropped the keys in less than 24 hours. But he completed the paper work 3 days after so we were charged very much extra money. I sent an E. Mail to U-Haul but there was no response.....Bushra A.
Customer Reviews for Viet Hoa Entertainment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fix the blinker and fan in the truck both were. Broken when I had my vanDakoeda C.
The store was burned down and the owners would not answer the contact information given at the location for follow up. Had to call the uhaule line to get a new location to drop the truck off.Gabriel F.
No sign no information about to find the place! The location was an Oriental convenient store. The drop off was unusual the owner never came out to check on the truck! It was not a good experience! I dont recomend this location!csaba F.
There was no good instruction from the renter, and the gas level was below half (when given to me) for which I was charged later on. Maybe give the vehicle a full tank so that it is easier for the customer to give it back to you. Cheers,Breno B.
Clean the vehicleSydney W.
Customer did not leave a comment.Elizabeth E.
Customer did not leave a comment.Angela T.
Customer did not leave a comment.Erin M.
Customer did not leave a comment.Nathan K.
Customer did not leave a comment.ryan P.
Very polite and easy to do business with. Going to use him again shortly.Georg S.
Very unhelpful and poor customer serviceAttila J.
Only part of experience with our uhaul that might require some improvement.brad C.
The location was closed when we arrived at 9 AM. THEY OPEN AT 11 am. I was charged an extra day. I HAVE TIME STAMPED PHOTOS. No uhual advertising. VERY SKETCH LOCATION. LAST TIME I RENT Uhual if this is not corrected ASAPDerrick J.
Online business hour on weekend is not accurateWei H.
Customer did not leave a comment.Serigne Souhaib N.
It wasn't â€œinvitingâ€ It wasn't clear where to go. The drop off was at the back of the building through a closed gate. And the key drop was at the front. Even a quick â€œdrop off at the back, drop key at the frontâ€ instruction would be helpful.Trista D.
I needed to park my car there while I was using the cargo van for about 7-8 hours. But there is a limit of only 2 hours of parking. I had to park my car at some other place which wasn't safe.Nisarg J.
Customer did not leave a comment.Austin A.