The unit upon arriving was not as described. I have health issues and had emailed to confirm the unit was on the first floor with no stairs which the manager confirmed by email. On arriving i was given a 2nd floor split level. The young worker Walker was incredibly understanding and tried to find alternative solutions but it took a very long time and was unable to find a unit without stairs.
Jennifer P | First ImpressionsSelf Storage Units in Peterborough, ON, K9H3P3
U-Haul Moving & Storage of Peterborough
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- 4.5 Average Customer Rating
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Staff very accommodating for all my storage and supply needs. Been with uhaul for almost 6 years. I have an indoor and one outdoor locker. I hope to continue using in the future and recommending this facility.
Dwayne P | Overall ExperienceExcellent service
BOB K | First ImpressionsThe only thing I hated was how the late fees pile on so quickly. Different times I had to pay a late fee as my account came due the 28th of a month and ODSP comes out the last day. Most often the late fees got tacked on a couple hours before my cheque was in if it was a month with 31 days. I struggled after Christmas, it was better to just clear my unit. I appreciate staff working with me to settle. Thank you all.
Billie-Joan H | Overall ExperienceFirst time renting. Very smooth and convenient.
Shawn B | Overall ExperienceAfter we rented they put parking spots right in front of our unit making it more difficult to access the unit
Dave B | Overall ExperienceWould like a functioning washroom available for when the office is closed. Besides that it was wonderful. Thank you very much
Athena R | First ImpressionsI was very impressed with the setup and maintenance of the storage lockers. Access was easy and moving carts were always available. No issues at all!
DAVID B | Overall ExperienceThe service couldn’t have been better, thank you!
Cheryl w | Overall ExperienceExcessive mouse and rats used a unit outside that had multiple poison traps that didn’t deture them, roof leaked and wasn’t offered a refund for being out early. Always had to ask for trailers to be moved from infront of my unit
Terry S | Overall ExperienceLovely staff and owner, very nice facility to work with.
KRISTA M | Overall ExperienceI would like insurance I will call during business hours
Robin M | First Impressions0 complaints other than I would find the upstairs units undesirable. Luckily was able to get a lower unit.
Rendell B | Overall Experience