Customer Reviews for VS Insurance Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of VS Insurance Inc

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Larry F. on

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Would only recommend U-haul as the last choice in the future to my friends. Your rates sucks compared to others when it comes to long distance traveling.

Ekaterina B. on

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Great customer service!

Daniel M. on

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Customer did not leave a comment.

Jose S. on

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Location opened an hour later than posted, and wouldn’t take cash unless I paid an extra $100 dollars.

john C. on

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Prida C. on

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taren N. on

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Very dark where truck was dropped off.

Saintil P. on

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It was a great experience, the truck wells maintained, I only hoped that they had cruise control in the truck, it would be great for long hours driving.

Angel F. on

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Rudesindo R. on

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Horet D. on

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No improvment it's very good for me

Horet D. on

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It was very good

Zack H. on

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kenneth V. on

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All in all the hire of the van was as we expected.

Damaris H. on

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Tia W. on

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Nikki H. on

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Move U-haul from that location.

Walter R. on

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Erna R. on

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Keep up the good work

Cheyenne B. on

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My entire experience was horrible

Betty R. on

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Valentino S. on

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Erna R. on

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Service was very good.

Pedro V. on

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Nicholas M. on

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I was charged 200 for 2 days for a 10' truck. I forgot to put gas in the truck before returning and only used a little less than 1/4 a tank but was charged $90 for fuel and another 50 in mystery charges. I will actively make sure no one uses u haul from now on and this will be my last time using it as well.

Peter T. on

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As a first Time u haul user I was extremely disappointed with the service. It was untimely and aloof. I was unable to reach anyone online or by phone to even try and correct a problem. The only time I heard from you was at the beginning to confirm and take my money and at the end to send me a bill in between you left without any support or service when problems arise.

Carolyn B. on

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Have more trucks

ellen M. on

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Luz S. on

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This place was closed when I went for my reservation never again will I use uhaul.

Martin P. on

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Patrick M. on

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Find better people to run the place the guy didn’t listen he ran my card and he wasn’t supposed to he was rude and the truck kept turning off on me

susan M. on

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PATRICIA S. on

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joseph H. on

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julliette L. on

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After hours drop :)

humberto G. on

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Erna R. on

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We needed a ramp, but was told those small trucks didn't come with such commodity. Don't know if its too late, to consider?

patti B. on

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christine S. on

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This is not really a drop off site. The man has no drop box and one one truck for rent. He is listed as a drop off site \, so we dropped of truck and hauler. BIG problem. The next day I went back to return the key, he was not very nice and said move that truck. I told him I could not it because there was a car parked to close to the truck also thr next closes U Haul was 12 miles and I sure was not going to walk back for my car. He called U Haul and they came about 45 minutes later I apoilze to the U Haul man, he said no problem every once in a while the man should not be listed as a drop off.

Sandra M. on

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CYNTHIA F. on

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patricia S. on

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jessica P. on

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The man was late 30 mins for me to pick up my uhaul when my reservation was at 10:30am which he didnt seem to care and told me oh well and to tell uhaul to pull his contract because he didnt feel like being there that day

CHARLES S. on

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Nothing

Susan T. on

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Not alot of parking space and very busy parking lot. Asked for van and got a truck which was because of space issue. Will go to uhaul provider with more selection and area

Barbara C. on

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Customer did not leave a comment.

DEBBIE S. on

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They should learn to keep their promises. We were told we could have it for 24 hours and we couldn't Even have it that long. We were NEVER told that we would be charged by the mileage either--big shock to get back and learn that the price was Actually $106.00 instead of $30.00. Highly DISAPPOINTED with all of it. Not to mention the fact that while we did have it he made sure to call and even wanted it back earlier than the time agreed upon. Will NEVER Go back to That place AGAIN!!!!!

TROY S. on

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rented the truck on a sat. wanted to return sunday, but was told I had to wait until monday, as there was no drop off for a key. I explained I had a dr. appt. and could not be there before noon. I was then told if not on the property by 10:30, i will be charged an additional day. The guy called me several times demanding it back, while I was at the dr. I explained I could not 'walk' home, I would be there as soon as i could. when I arrived there at noon, I was charged for 3 full days! i had to talk to a supervisor to get the overcharge removed. They also tried to charge me for insurance, which i never asked for or knew about., another hidden fee! bad service, wont be back again, that's a promise!

Stephen S. on

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Customer did not leave a comment.

Paul F. on

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Val Smith offered excellent customer service. I feel very comfortable doing business with him, and I would recommend him and this location to anyone.

JAMILLE M. on

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NANCY C. on

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daniel H. on

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CHRIS L. on

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RICHARD E. on

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