Customer Reviews for Wades Texaco Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wades Texaco Service

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Peter A. on

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mabil B. on

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Aazim B. on

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Parking lot for private car

Peter A. on

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Julie C. on

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Parking at that location is limited

Jim V. on

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Great customer service. Thank you Randy !!

ralph H. on

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Teyonna R. on

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Elizabeth R. on

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gary U. on

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Outstanding service... Thanks again.

Patricia D. on

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Gregory C. on

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The guys at wades made it very easy to get in and out. My drop off didn’t take a full five minute. My hats off to these guys “ great job”

jesus C. on

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The gentleman that help me went out of his way to ensure my trailer was hitched properly and answer all my questions. On top of that it was very fast in and out. Returning the equipment quick too.

Anthony J. on

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devon W. on

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Robert H. on

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Albert B. on

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Great experience

Stephanie F. on

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alicia A. on

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Kevin F. on

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The parking lights of the trailer didn’t work so the owner told me it must be my truck wiring and that I should just use the hazard lights on my 1,000 mile trip. No other trailer was available so I asked him to test my truck wiring. While he was doing that I noticed that the trailer wiring was badly worn. Only then did he make the repair to the wiring.

James C. on

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robert S. on

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Brandi C. on

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eugene B. on

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wayne H. on

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Brent A. on

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Guys inside the store were great. Very pleasant

Kathryn H. on

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Michael M. on

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Tanya H. on

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marcial E. on

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DAVID C. on

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The station had a heavy smell of old cigarette smoke and was very dirty and outdated. A clean, updated, fresh smelling station would make the customer experience much better.

Patrick S. on

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Two older gentlemen could not have been less helpful. They saw me struggling with the app and when I asked for help they said to do it on my phone. Could not have been lazier. They made a big deal out of having to get off the chair to show me where the keys are. This is a great lesson as to what NOT to do in customer service. Will not be using this location again.

Dan B. on

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Josephine H. on

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Edward H. on

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Phenomenal customer service, both when I picked up the truck and when I returned it. The truck ran great through the mountains. I will always choose uhaul.

Robert H. on

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Derek G. on

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Antonio G. on

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Mary H. on

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I think their customer service was great!!!

Jane S. on

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It was easy and there were a lot of trucks to choose from. I got exactly what I needed. I had chosen a different company initially but they only had a very large truck. U-Haul prices were a bit higher but insurance was cheaper so I actually paid less. Great experience.

Renee C. on

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Seth R. on

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The gentleman named Randy was very helpful. Great experince!

Avery H. on

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Was truck was not cleaned but not really dirty to be useable

ronald O. on

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Clarissa B. on

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Spencer P. on

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Tom C. on

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Tonya J. on

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Daniel R. on

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Suzette S. on

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Everything was seamless. Very friendly and professional staff.

Beverly R. on

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No smoking inside the office, but overall, they were very nice and helpful, Thank you!

roy B. on

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N/A??

Angela J. on

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Service with smile!

stephen Y. on

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James H. on

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Joseph M. on

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I have been using Wades for years. They guys have the biggest selection of moving vehicles, boxes, and all the items you may need so one stop shop for all you need for moving. Trucks are clean and nice. I highly recommend them.

Joseph F. on

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Kathleen W. on

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Super easy and helpful!

Lorie H. on

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Wonderful people!!!!!!!!

David H. on

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Camilla B. on

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It is fine, quick service.

Yolanda W. on

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William F. on

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Great service! Easy!

William M. on

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No problems with equipment or service at this location; however, there's not much room outside and inside the building reeks terribly of stale tobacco smoke so much that it's difficult to breathe. Put the service at a more accessible, cleaner location and it would be WAY better.

james L. on

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There was confusion because I reserved online but after getting there he helped me. So dropping of at night I was not sure if I just used drop box or had to return truck online. I had a few issues online and after dripping off and home I tried to check in online but could not get past the odometer reading that requires a photo. I did take before and after pictures. I email u haul support photos and told them I tried to do it online but they continued to assist I'll be charged 20 fee for not checking in online. The directions were not clear and confusion since man at desk help me. Not sure if I should have done it online or not. For safe measure I tried and email support but no help. Now I'm out extra money.

Virginia H. on

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Best uhaul experience

ANTHONY H. on

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Terry L. on

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angela J. on

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Very nice and polite.

LINDON L. on

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It is difficult to offer ideas for improvement for excellence

Jason M. on

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Joanna N. on

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Guys are always very helpful there. Used them four times in the last 6 months. No complaints about any of the experiences.

gary F. on

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Vincent G. on

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Even though I told them the mileage wasn’t right on the paper (didn’t notice it until two nights later) they said they would give me a call but they didn’t. They went ahead and charged my card anyway. I’m very upset and want this handled TODAY with money back into my account

Gloria M. on

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Curtis C. on

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betsy P. on

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Maggie K. on

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Friendly staff, quick service

Matthew P. on

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Eric K. on

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alfred T. on

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Very professional quick and friendly service on pick up and return

Edward Z. on

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Timothy C. on

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Both employees were very efficient and helpful to getting me in and out of there on time.

Gary M. on

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Laurel P. on

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They were great. Drop off was quick and the people who worked there knew what they were doing.

jennifer D. on

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I always used this location.

mariah M. on

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Ting C. on

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carlton P. on

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Nadia J. on

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Richard C. on

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The customer service at this UHaul location is a disgrace! Over the past 30 years my wife and I have rented many times from UHaul locations in over 20 cities. We rented trailers and auto transporters and have always used our F150 to haul them. This time not only did the reps provide deplorable customer service but also said that our truck couldn't be used. Eventually they relented and hooked up the hauler we rented. We will never use this UHaul location again nor suggest it to anyone.

LATASHA B. on

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Pamala M. on

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They were very courteous and knowledgeable. Great customer service.

gary S. on

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I have rented from this location each of the last two years. While my needs have been minimal, I have always been satisfied with the way I was treated as a customer.

WILLIAM F. on

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Beverly B. on

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The employees were very helpful when I needed to extend my rental an additional day and the drop box provided a hassle free turn-in. I recommend this location for any local area rental. Thank You

Carolyn G. on

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Peter D. on

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I left my computer monitor in the truck and they called me right away to let me know about it.

William C. on

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David B. on

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