The issue was not with this drop-off location, but the original Drop off location, MJ LLC. When I arrived at MJ LLC, I was told that they were no longer a drop off location, and had not been one for almost a month. Why was this still active in the U-Haul system? I had to find another location, Wades Texaco, which was another 5 miles from the original. The system should not have allow the original drop-off location to be selected, and then it should not have been used on the equipment contract when the equipment was picked up. U-Haul needs to do a better job in keeping their system up-to-date with active sites.
David D
Wades Texaco Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27705
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Customer Reviews
- 4.5 Average Customer Rating
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The wheel alignment is very off and the truck felt like it was dragging a lil more than the usual . Great customer service overall
Shantell TThere is limited space for picking up a trailer. If one has an Class A RV, might not work
John GRenting from Wades was easy and convenient. I checked out the truck before the station opened and had no issues. Truck was old...had 143,000 miles on it but it got the job done. Might be time for UHaul to upgrade it's fleet. Would have been great to have had a back up camera that shows on the rearview mirror like some of your competitors.
Thomas LI did see anything that need be changed. My experience with U-haul at Wades Texaco Svs at 1911 Guess Rd Durham, NC 27705 was exceptional!
mary b