Top notch customer service, 5 starsAretha B.
Wades Texaco Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Durham, NC 27705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
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Charged me for cleaning fee and I obviously cleaned the truck, two old rednecks that struggle with technology and have little to none customer service they should stick to doing the one or two car inspections that they get once a week!! Not a great location at allDemetrius M.
A few weeks before my move, I reserved a 15ft truck, hand truck, and moving blankets. I received an email the day before pickup with instructions to go to this location. I arrived when they opened, and they told me they did not have a 15ft truck or any moving supplies. I ended up getting a 10ft truck which made loading my stuff very difficult as I knew it would not be big enough. I was not comfortable driving a 20ft truck as I was moving to a large city. This may not be the fault of this location, but Uhaul should be aware of what each location has available. I had to take a $30 Lyft ride to get there, and I did not have time to try to find another location that had a 15ft truck.Danielle R.
The self check-in through the app was HORRIBLE. Melissa was the agent and the agent sent me back to the identity verification page multiple times without telling me what the problem was with my verification. The agent did not respond to my messages for OVER 10 MINUTES. 30 MINUTES after we started the check-in, my identity was still unverified even though I provided a clear picture of my passport and an available parent as the verification contact. The staff at the counter noticed my struggle and was VERY HELPFUL with the in-person check-in and equipment return.Kevin L.
Sam provides next-level customer service with a flair for humor. Awesome location, very responsive to questions, and team goes above and beyond.Ashley A.