The employees at the site were very nice and understanding, but they revealed they leave the trucks unlocked and as a result, when I went to pick up the truck there was an open bottle of alcohol and a recently put out cigarrette in the cupholder. The cabin smelled of smoke and of body odor, and it was clear someone who is unhoused had used the vehicle for a good time. I was in a rush (moving is always a rush) so I couldn't wait or reach out to a representative, but I think it's worthwhile to clean out the vehicles between uses or before uses to make sure folks have a better experience.
Tatiana M
Wades Texaco Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was hard to park the truck there because it's a small place but the gentleman who was there -- after the place had closed- helped me and ended up parking the truck in the street next to the facility.
Marjorie RGreat service, great price, good equipment, I super recommend.
ANDRE FThe male clerk at this location was very intentionally and inexplicably rude/insulting. The equipment itself was fine, but I won't use this location again.
JOE SAfter hours had no idea where to leave the truck.
Mark I