Everyone was very helpful.
DARLENE D
Customer Reviews for Wades Texaco Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great!
DOUGLAS SThe entire interior reeked of cigarette smoke. When my wife picked me up after I returned the truck, she could smell the cigarette smoke on me just from being inside.
Matt SThe app check in process is rather extensive and time consuming so you might want to inform renters to allow 10-15 minutes for check in and to photograph the vehicle before departing. The app is a bit slow as well.
Elaine HNothing needed, truck was ready to go as requested, it ran great too, good job!
Grant HAlways professional.
TIMOTHY DBy far the most headache-free pick up and drop off I've had in a very long time! Windshield wipers just need to be replaced.
NAGA WPersonnel somewhat helpful, had rather short attitude n rude tho. See above comment concerning this location.
BARBARA WThis is the first time I have rented a U-Haul, and I am so pleased to say that everything went well. Customer service was excellent! We drove from Durham, North Carolina, to Irasburg Vermont, and we had no trouble at all with the truck. We returned the truck with no issues, it was quick and easy. I highly recommend this company. Thank you!!
VINCENT SGreat service
BRIAN WI love this location and seek it out for any move, large or small. The people who run it have owned it for generations, and they’re always helpful and courteous.
BLAKELY BWades Service station is fine for UHaul drop off. It does offer supplies, and Wade is pleasant enough. I did not say yes to 'clean and inviting' b/c most Uhaul places are not - but definately acceptable and relatively clean.
MARY HThe staff were very friendly and patient with all of the customers as we waited to complete each step!
DELIA PI was late for my before hours pick up but here is no indication on the reservation that being late affects the pick up process. I called u haul and the man o the phone was no help what so ever, very frustrating.
Celeste PAlways a pleasure to rent with U-Haul
GEONA PWindshield was cracked. Interior of cab had a few trash items.
Victor LGreat service,, Wouldn't do business with anyone else.. THey go the extra yard to make sure you get what you need// Thanks.. Didn'y like that the reservation that I made in the shop was switched to another location... WHY????
JOHN VQuick and easy
LEE SLocation was a bit cramped, not much parking, but had no problem parking the 26-foot truck upon returning it. (I checked Google Maps before returning to see the best way to drive it back to the parking area.) Check-in and check-out were fast and easy.
KENNETH RSuper friendly customer and timely help in getting a truck.
SHAWN MI was a little concerned when I returned the vehicle as my phone would not cooperate using the phone return process. Hopefully everything is good.
JANE SNothing more to say, the service was excellent
CLAYTON SEverything about the rental experience was excellent. From reservations to pickup. Very easy encounter.
KATHY WOutstanding service.
RICHARD LThank you!
Yessica MBest U-Haul location in my area, since 1971 Good honest family owned store Very helpful, considerate Stanley Ray HOFFMAN
STANLEY HKeep doing what you’re doing
MYRON KAwesome people.
CORY SGreat customer service and great experience.
DONALD NNo comment
Edith OMy family always use this location. The staff is very kind, friendly and professional.
MARIO MDo not change anything it’s all great I like the location and its close to my house
TROY BNot sure about the next customer.but for us everything were perfect
KENNETH LI rented a uhaul yo move a one bedroom apartment, added that information to the website and all. After going home to move, I realized my uhaul did not have a ramp. One would assume all moving trucks will have one. That should be explained to students, especially women that some trucks do not have ramps. It made it more difficult for my movers.
SHARNAE PAlways nice friendly, professional staff.
MARIO MApp was incredible.
James JRoger helped me get my truck quickly and took great care of me. I highly recommend Wade’s!
jonathan mThe staff was friendly and efficient.
MATTHEW HSo helpful
ASADULLAH AI returned the trailer early and was still charged the same amount even though I had been told it would be less. The right back tire on trailer was leaking air and had to be filled multiple times. Trailer was not in good condition.
CYNTHIA NPrices on mileage and also having to pay gas separate
NICHOLAS SThey were amazing at Wades Texaco! So kind and helpful. I would recommend to anyone.
Rebecca BThumbs up
DEMETRIUS HTruck was parked outside between 2 other trucks and fuel level was almost half.
Gabriela TI rented a van close to closing time and when I tried to start the vehicle, the key would not turn. I went back to the door and a closed sign had already been placed. I knocked and the attendant came out to assist me. He walked back with me to the truck and jiggled the steering wheel which he said sometimes locks up. Since I picked up the truck at 5PM so I could get an early start the next morning, I would not have been able to use the van until they opened the next day at 9:30 AM. They should have given me that instruction as soon as they gave me the key.
GREGG LThe service was great!
SONJA M