Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went smoothly. Well pleased with our experience with Wagon Wheel.
John L.
Rating:
4.0
Customer did not leave a comment.
Dale L.
Rating:
3.0
Customer did not leave a comment.
Phillip J.
Rating:
5.0
Was in and out very quickly. Staff was knowledgeable and very courteous.
John L.
Rating:
3.0
Map to drop off
stephanie L.
Rating:
5.0
Customer did not leave a comment.
MARTY W.
Rating:
4.0
Customer did not leave a comment.
MARTY W.
Rating:
5.0
Make sure air conditioner works
GILBERT O.
Rating:
3.0
Customer did not leave a comment.
DAVID H.
Rating:
5.0
Good experience. Friendly personnel.
Larry C.
Rating:
5.0
Customer did not leave a comment.
Gary B.
Rating:
5.0
The first truck we received was damaged and dog tracked badly. We had NO trouble exchanging it for a different truck and the damaged truck was removed from service. All in all, we had a good experience with U-Haul.
Lisa H.
Rating:
5.0
Customer did not leave a comment.
MICHAEL W S.
Rating:
5.0
Customer did not leave a comment.
JAMES C.
Rating:
5.0
Perfect lady was nice and attentive. Will return again
Gary B.
Rating:
3.0
Drop off was ok, but location was a little out of the way. Also, since there was no human there checking in was all on my phone. If my niece hadn't been with me it would have been very difficult for me, as I'm not very techie.
Deborah S.
Rating:
5.0
Customer did not leave a comment.
Robert G.
Rating:
3.0
agent was knowledgeable and helpful. Discovered later however the running lights on the trailer didn't work.
David L.
Rating:
4.0
Not open Mondays!
Kierran M.
Rating:
4.0
Customer did not leave a comment.
KIERRAN M.
Rating:
5.0
Customer did not leave a comment.
Ellvert H.
Rating:
5.0
He was great!
Teresa P.
Rating:
5.0
Very helpful and easy to work with.
Teresa P.
Rating:
5.0
Staff was very friendly and pickup/drop off was quick. They knew what they were doing. I would definitely rent a truck from them again!!
Layla M.
Rating:
4.0
Customer did not leave a comment.
Randy J.
Rating:
5.0
Customer did not leave a comment.
Rachel W.
Rating:
5.0
Customer did not leave a comment.
Melvin M.
Rating:
5.0
Customer did not leave a comment.
ROBERT M.
Rating:
4.0
Being able to adjust seat height in cab bc my right leg swelled
Kelly D.
Rating:
4.0
Customer did not leave a comment.
Jessica W.
Rating:
1.0
50 dollars in gas . drove at the most 60 miles hope they get better gas mileage than this.
MARVIN B.
Rating:
5.0
Customer did not leave a comment.
DEANNA B.
Rating:
5.0
Really nice dealer
Eddy B.
Rating:
3.0
Attendant was very courteous
Mike K.
Rating:
5.0
Felt like it could use an alignment, other than that, Best experience with uhaul.com ever!
Randy L.
Rating:
1.0
I charged for a cleaning fee bc they are claiming there were leaves and a bundle of rebar in the truck and that is not true the truck was clean and nothing was in it we didn't even have leaves on the ground at either place we we moving and we do not and never have had access to rebar so I am very upset that I am being charged for someone else's false documentation
Christine M.
Rating:
4.0
Customer did not leave a comment.
Charlene S.
Rating:
4.0
Customer did not leave a comment.
Gary D.
Rating:
5.0
N/A
Peggy S.
Rating:
3.0
Customer did not leave a comment.
Tracey W.
Rating:
5.0
Customer did not leave a comment.
Steven L.
Rating:
4.0
Customer did not leave a comment.
Kelly A.
Rating:
5.0
Customer did not leave a comment.
TISA G.
Rating:
3.0
Customer did not leave a comment.
CHRISTOPHER B.
Rating:
1.0
We went to pick up the truck. None of the dollies were loaded yet. They had to be dug out of the back of their flea market store. Also, we reserved 72 blankets. Her response was a cheerful U-Haul should know that I don't carry blankets here. We had to spend money to drive an hour around trip to go borrow blankets from another location.
Kevin M.
Rating:
5.0
Customer did not leave a comment.
Lucinda R.
Rating:
5.0
Customer did not leave a comment.
Brenda K.
Rating:
5.0
Customer did not leave a comment.
Kenneth B.
Rating:
5.0
Customer did not leave a comment.
John M.
Rating:
5.0
Customer did not leave a comment.
Terry P.
Rating:
4.0
Customer did not leave a comment.
Dennis K.
Rating:
5.0
Customer did not leave a comment.
michael H.
Rating:
5.0
The gentleman who helped me was awesome. He made sure I had a dolly and furniture pads. I've rented UHaul from him twice and he's been very helpful