App did not work for pickup. Reservation was different than what was confirmed to us in email. Truck had 1/4 tank of gas. Pickup took longer than expected because we had to call into uhaul and then to find out we had to get gas before we could start our day was a downfall to our busy day. Drop off was not where we had asked at time of reservation. Had to make another call to find a place to accept drop off. When dropped off people at the shop were “questionable”. I never got confirmation that the truck had been checked back in and when I did look it up it showed the truck was not checked in till 830 the next morning. We dropped the truck off before 1 pm on the 8th. The app showed 8:30 on the 9th. Will think twice before renting from uhaul again. The truck was fair condition at best. I was thankful for a family member following me because the truck acted like it would not start each time we shut it off. Sounded like a weak battery.
Donetta R
TCB Towing & Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nevada, MO 64772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Equipment paid for not in truck and still charged for dolley and furniture dolley. Had to go to another location to get 1 dolley. Charged for missing equipment on top of it. Worst Uhaul experience ever and I've moved 10 times
Brenda MThe after hours drop-off was quite convenient, especially over the holiday.
MICHAEL MI enjoyed the friendly reception I received when I picked up the trailer I rented. Pickup and drop off of the trailer were both great.
Becky PThey were very friendly and helpful.
David W