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KEVIN S
Customer Reviews for Wagon Wheel Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not much
Cheryl MI "returned" the trailer, when one of the wheel bearings seized and the wheel came off the trailer. fortunately no one was hurt and the tow vehicle and the vehicle on the trailer were not damaged. the trailer was towed away and we drove two vehicles the rest of the way to our destination.
Steve TSuper helpful would recommend to anyone!
Greg EGreat staff helped me out a lot saved me a lot of heart ache
CHRISTOPHER MGreat shop and service, well maintained equipment.
GREGORY TTony is the best Uhaul rep that I have ever had the opportunity to work with. I am truly impressed with his knowledge and expertise. He willingly drove approximately 80 miles to insure that I had the trailer that I wanted, on the day that I needed it. This, he did, after hours on his own time. Thank you, Tony, you're the best.
DEBRA WPete was polite and professional. He answered all my questions about the equipment. Mike hooked up my trailer and made sure everything was in working order. Definitely a wonderful family business.
MIKE PHad to swap trailers in NM on a cross country trip due to a brake failure. The guys who came to my rescue on the side of the road were TOP NOTCH. Seriously saved the day....give them a raise!
Jason CWagon wheel was very perfecionel and helpful
frank pFriendly service, Charles went above and beyond Expectations, by backing my vehicle and 6’x12’ trailer Into its proper place. He also gave me good referrals for local services.
Samuel PU-Haul had a problem with their website on the day I rented. Although Charles did all he could to accommodate me I spent 4 hours in a freezing mechanic garage trying to rent the truck and trailer. The transmission on my car was blown and I had to tow it to Florida from New Mexico. My mother in law was paying for the rental and U-Haul kept denying her credit card even though her bank approved the transaction. Horrible experience.
The man was very helpful and unhooked the dolly for me without me asking him very helpful.
louis rExcellent trailer for towing. Thanks Pete
DANIEL PGreat service and personnel.
TED GThey are the best uhaul employees I've met really helpful, they go above and beyond. They had exactly what I needed and were able to get me, from my call, in and out in under 30min.
Jeremy RThe people were very helpful
Harvey NCharles was very accommodating and very understanding he was a very helpful person I would recommend this location for the next customer. Thank you Charles
Priscilla EMake sure you have the truck where y'all tell the customer it's gonna be and not have the customer drive 200 miles one way to pick up the truck. That would be very helpful to the customer.
tom hKeep up the good work!
HARLEY Kgreat guys and service hope you dont need them but if you do worth the extra drive time
GREG Bthere is nothing anyone from u-haul could have done to make this 3500 mile trip any better!! even the tire trouble was quickly fixed and we were on our way!!
GREG BFom the minute they were sent to our location to offer roadside assistance after being hit by an 18 wheeler, the guys were super professional and very on point on their service, they understood our state of shock after the accident and they simply took over from the minute they arrived. I will definitely recommend them to anyone.super fast and friendly. I personally feel like they saved us.
MARCO RI was treated like a customer should be treated. Thank you!
Ivan QNothing excellent response
KENNETH RA++ great service. Easy transaction. They even stayed open after hours to rent trailer to us.
JUAN RBetter Uhual signage would be helpful to know it's the right place to drop off.
LUCAS HHe was very nice and helpful.
PATTI SThey were wonderful. Don't know what I would have done without his help.
RICKEY RCharles, Wagon Wheel Towing...beyond EXCELLENT. His location is a bit remote, but Charles is worth the drive and the effort. He secured us a newer truck, which was perfectly clean. Charles had all the paperwork ready to go and even gave us a promo discount, which was extremely helpful to us. Charles is a keeper and we appreciate everything that he has done for us. Charles and Mike helped load up our motorcycle, professionally...and everything arrived at our location in perfect order. Thanks Charles!
THOMAS TCharles is always extremely helpful and responsive. Their customer service is outstanding.
SHAYLYN Byour doing a awesome job.
DANIEL HA+++ Great!
SAM DGreat help. These guys made sure our specific needs were met.
CHARLES AThe A/C in the truck was inoperative, but I was given a superior discount for the inconvenience. Thanks!
ANDREW Pwe droped the truck off back to m&m. the help we got at m&m was verry helpful.
MIKE C