Great staff helped me out a lot saved me a lot of heart acheCHRISTOPHER M.
Customer Reviews for Wagon Wheel Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RYAN H.
Customer did not leave a comment.JOHN AUGUSTINE F.
Great shop and service, well maintained equipment.GREGORY THOMAS B.
Tony is the best Uhaul rep that I have ever had the opportunity to work with. I am truly impressed with his knowledge and expertise. He willingly drove approximately 80 miles to insure that I had the trailer that I wanted, on the day that I needed it. This, he did, after hours on his own time. Thank you, Tony, you're the best.DEBRA W.
Pete was polite and professional. He answered all my questions about the equipment. Mike hooked up my trailer and made sure everything was in working order. Definitely a wonderful family business.MIKE P.
Customer did not leave a comment.GERALDO R.
Had to swap trailers in NM on a cross country trip due to a brake failure. The guys who came to my rescue on the side of the road were TOP NOTCH. Seriously saved the day....give them a raise!Jason C.
Wagon wheel was very perfecionel and helpfulfrank P.
Friendly service, Charles went above and beyond Expectations, by backing my vehicle and 6'x12' trailer Into its proper place. He also gave me good referrals for local services.Samuel P.
U-Haul had a problem with their website on the day I rented. Although Charles did all he could to accommodate me I spent 4 hours in a freezing mechanic garage trying to rent the truck and trailer. The transmission on my car was blown and I had to tow it to Florida from New Mexico. My mother in law was paying for the rental and U-Haul kept denying her credit card even though her bank approved the transaction. Horrible experience.
The man was very helpful and unhooked the dolly for me without me asking him very helpful.louis R.
Excellent trailer for towing. Thanks PeteDANIEL P.
Great service and personnel.TED G.
Customer did not leave a comment.RICHARD H.
They are the best uhaul employees I've met really helpful, they go above and beyond. They had exactly what I needed and were able to get me, from my call, in and out in under 30min.Jeremy R.
The people were very helpfulHarvey N.
Charles was very accommodating and very understanding he was a very helpful person I would recommend this location for the next customer. Thank you CharlesPriscilla E.
Make sure you have the truck where y'all tell the customer it's gonna be and not have the customer drive 200 miles one way to pick up the truck. That would be very helpful to the customer.tom H.
Customer did not leave a comment.JAMES J.
Keep up the good work!HARLEY K.
Customer did not leave a comment.Cailin D.
great guys and service hope you dont need them but if you do worth the extra drive timeGREG B.
there is nothing anyone from u-haul could have done to make this 3500 mile trip any better!! even the tire trouble was quickly fixed and we were on our way!!GREG B.
Customer did not leave a comment.juan M.
Fom the minute they were sent to our location to offer roadside assistance after being hit by an 18 wheeler, the guys were super professional and very on point on their service, they understood our state of shock after the accident and they simply took over from the minute they arrived. I will definitely recommend them to anyone.super fast and friendly. I personally feel like they saved us.MARCO R.
Customer did not leave a comment.Daniel T.
Customer did not leave a comment.KEITH E.
Customer did not leave a comment.JAMES L.
I was treated like a customer should be treated. Thank you!Ivan Q.
Customer did not leave a comment.Pamela M.
Nothing excellent responseKENNETH R.
A++ great service. Easy transaction. They even stayed open after hours to rent trailer to us.JUAN R.
Better Uhual signage would be helpful to know it's the right place to drop off.LUCAS H.
Customer did not leave a comment.BILLY S.
He was very nice and helpful.PATTI S.
They were wonderful. Don't know what I would have done without his help.RICKEY R.
Charles, Wagon Wheel Towing...beyond EXCELLENT. His location is a bit remote, but Charles is worth the drive and the effort. He secured us a newer truck, which was perfectly clean. Charles had all the paperwork ready to go and even gave us a promo discount, which was extremely helpful to us. Charles is a keeper and we appreciate everything that he has done for us. Charles and Mike helped load up our motorcycle, professionally...and everything arrived at our location in perfect order. Thanks Charles!THOMAS T.
Charles is always extremely helpful and responsive. Their customer service is outstanding.SHAYLYN B.
Customer did not leave a comment.Amanda Z.
Customer did not leave a comment.JOSE H.
Customer did not leave a comment.LORRIE M.
your doing a awesome job.DANIEL H.
A+++ Great!SAM D.
Great help. These guys made sure our specific needs were met.CHARLES A.
The A/C in the truck was inoperative, but I was given a superior discount for the inconvenience. Thanks!ANDREW P.
Customer did not leave a comment.SUSAN P.
we droped the truck off back to m&m. the help we got at m&m was verry helpful.MIKE C.