Customer Reviews for Waitsburg Town & Country Storage
(U-Haul Neighborhood Dealer)

11 reviews

875 Preston Ave   Waitsburg, WA 99361

(509) 337-5179

Location Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: Closed
  • Thur-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(509) 337-5179

875 Preston Ave
Waitsburg, WA 99361

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: Closed
  • Thur-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The man at the storage is a wonderful man The truck was clean and in good condition he goes way beyond to help his customers. I would tell my friends to go there.

Matilda L. 
Rating:
3.0

This is where I dropped off my rental truck. I didn't interact with anyone since I did the self service return.

Brian D. 
Rating:
1.0

There was no one there. We had a deadline of 1 pm on Wednesday to drop off the truck and this facility is closed on Wednesdays. Luckily, we were able to drop it off 30- minutes before they closed. Your trucks are excellent but your overall customer service leaves a lot to be desired.

STEVEN M. 
Rating:
3.0

I made a reservation for Pullman, WA 6 weeks before my move. The NIGHT BEFORE I was scheduled to pick up my truck, UHaul called me at 8:00pm and told me a truck was not available in Pullman. They said the nearest truck was an almost 2 hour drive away. They basically told me take it or leave it. I had to get an uber for $190 to pick up the truck. Uhaul offered no compensation, nothing to help me and no explanation why they waited until the evening before to call me. Surely they knew well before that no truck was going to be available. Incredbily poor customer service.

Rick S. 
Rating:
5.0

Customer did not leave a comment.

Reed H. 
Rating:
3.0

Customer did not leave a comment.

Jacob R. 
Rating:
4.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Dolores R. 
Rating:
5.0

The service was GREAT!. The only problem I had was when I made a reservation online, there was no indication that the reservation went through. I called the U-Haul number and a nice lady let me know that the reservation went through.

ROBERT JOSEPH N. 
Rating:
4.0

Customer did not leave a comment.

Antonio D. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
No reviews have been submitted for this location.

Additional Services at this Location

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