Everything was great. Very helpful. Overall great experience.
Wayne R
Waitsburg Town & Country Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waitsburg, WA 99361
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Make sure the truck reserved is available. My reservation was for Dayton, but when I arrived to pick it up, it wasn’t there. When I called I was informed I needed to go to Waitsburg to pick it up. This cost me time and money and was unacceptable! Only when I asked how U-Haul was going to make it right did she say she would credit me $50. That hardly covers our additional time & fuel!
KRISTEN TGreat customer service in person and online.
Ruth AOnly one UHaul vehicle there. Truck has 1/8th tank of gas. How could I return it with just 1/8th tank? I filled it up, drove 400 miles and returned it with 1/4 tank of fuel. I gave someone (Uhaul?) $25 of fuel. Vehicles should come with full tanks. Ten miles into the trip, the check engine light came on and stayed on through the next day when I returned it. I meant to mention that to the representative but forgot.
DAVID KAlthough the staff of this location were friendly, the entire reservation process with Uhaul was filled with errors. After the reservation, Uhaul assigned me a truck in a different city (1 hour away) and then day of did not have any of the furniture pads I had reserved. We had to drive to a completely different city to try to secure pads for our move. I spend hours on the phone trying to fix the reservation and the Uhaul computer system would not save the changes so I would have to call back repeatedly. Then the day of the move the movers I reserved through Uhaul showed up, were very rude and quit. Since I did not give them the "payment code" I am not able to leave a negative review, which is why the movers had all great reviews. The movers know if they quit, they won't get a bad review. Next time, I'll look for a different company, not Uhaul.
Kelly B