Customer Reviews for Warthers Originals Inc
(U-Haul Neighborhood Dealer)

609 reviews

321 E Main St   Walhalla, SC 29691

(864) 638-6936

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 638-6936

321 E Main St
Walhalla, SC 29691

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Very friendly and efficient.

Sarah B. 
Rating:
4.0

Very helpful and quick drop-off

Jay F. 
Rating:
5.0

Very professional efficient process. Appreciated the attention to Crystal to ensure all worked well at pickup time. Will always use the location for my rentals!

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Boliver W. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

All went smooth. Real nice trailer, in good condition, exactly what I needed.

Robert H. 
Rating:
5.0

Our experience with Warthers was very smooth and professional. We'd recommend Warthers as a great place to rent a UHaul.

Karen L. 
Rating:
5.0

Customer service was great

Ray O. 
Rating:
5.0

Customer did not leave a comment.

Annette J. 
Rating:
5.0

Weathers is a great place to rent

James G. 
Rating:
5.0

Customer did not leave a comment.

Dashon E. 
Rating:
5.0

Customer did not leave a comment.

Ethel P. 
Rating:
5.0

Customer did not leave a comment.

Tom L. 
Rating:
2.0

Have someone onsite from 8am or 9am. Check in and out on app didn't work well and was ridiculously time comsuming

Kathy P. 
Rating:
5.0

Customer did not leave a comment.

JUDY B. 
Rating:
5.0

Customer did not leave a comment.

bolver W. 
Rating:
3.0

Customer did not leave a comment.

Harold J. 
Rating:
5.0

Nothing all went very smoothly.

Judith L. 
Rating:
5.0

Customer did not leave a comment.

Boliver W. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE B. 
Rating:
5.0

Customer did not leave a comment.

boliver W. 
Rating:
4.0

Customer did not leave a comment.

alan H. 
Rating:
1.0

Who ever the crabby guy is that I had both times I dropped off at that antique junk shop he runs, isn't very friendly sorry to say. Will look for another location next time if I do use them again. Thanks

Tom T. 
Rating:
5.0

Nothing - all went well.

Danny K. 
Rating:
4.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

lori H. 
Rating:
5.0

Customer did not leave a comment.

Dana W. 
Rating:
3.0

Your process for check in/verification is TERRIBLE! Why in the world would ask me to give you the phone number of someone you can call (to verify who I am) when you have me send you a picture of myself along with my Drivers License??? There is no way this cuts down of fraud, I could have had you call anyone..... and its a total pain in the #@&* for your customers. After renting with you for years I will look at Penske for my next rental. You really need to re-engineer you process!

Grant H. 
Rating:
5.0

Customer did not leave a comment.

Boliver W. 
Rating:
4.0

everything was fine don't change anything ,

James M. 
Rating:
4.0

Customer did not leave a comment.

Timothy R. 
Rating:
1.0

Will not use again. No customer service skills.

Carmen S. 
Rating:
3.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Nothing

Carla L. 
Rating:
5.0

Customer did not leave a comment.

Boliver W. 
Rating:
5.0

Customer did not leave a comment.

Tom K. 
Rating:
3.0

Customer did not leave a comment.

Dale H. 
Rating:
5.0

My A/C blew out hot air and the check engine light turned on while in my possession

Eli Q. 
Rating:
5.0

Not a thing at this moment.

Gennifer G. 
Rating:
4.0

Customer did not leave a comment.

Laurie L. 
Rating:
1.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Nothing - perfect transaction very nice personnel to deal with - I always look for Warthers to see if they have what I am looking for. They are my first choice!

Eric P. 
Rating:
3.0

I didn't have any contact with the inside personnel as I did the 24/7 app service. The location is easy to access and the equipment was ready. I do want to let you know that the 24/7 service was a horrible experience. You need to get the app so it is easier to work through....it took me 35 minutes and a call to your 24/7 service group to finallly get the equipment checked out. Check in was easier.....

Mary C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Very good and professional service both ends of rental.

Robert L. 
Rating:
1.0

Asked for 7:00 appt. Was give 12:00. Warther didnt open until 1:00. Charged for 3 days as oppose to 2 days. Made to broom out the truck or pay 25.00. Bade experience for me.

LOUIS S. 
Rating:
5.0

Customer did not leave a comment.

Boliver W. 
Rating:
2.0

There was no one at the location, despite it being advertised as open

James R. 
Rating:
4.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

N/A

odette T. 
Rating:
5.0

Customer did not leave a comment.

robert R. 
Rating:
4.0

It was difficult to hook the trailer to the vehicle because of how they had them parked. Some sort of list assist would be helpful.

Jordan A. 
Rating:
4.0

Customer did not leave a comment.

Teresa T. 
Rating:
5.0

Staff is friendly and professional.

Joan C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Jerrell L. 
Rating:
5.0

Customer did not leave a comment.

Melisa C. 
Rating:
5.0

Very easy experience. Would definitely recommend!!!

Latisha H. 
Rating:
3.0

Customer did not leave a comment.

dennis C. 
Rating:
5.0

Customer did not leave a comment.

Craig L. 
Rating:
2.0

Straw/Hay on the inside of trailer and manure along the walls and inside trailer. I spent 90 minutes washing it out which was rediculous. I expected a clean trailer but it was obviously not inspected after the previous customer. Disgusting.

jon W. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
4.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

Joe D. 
Rating:
4.0

I ordered boxes and tape, and the location did not have them. He told me he would remove them from my order. So when I arrived back to Columbus I see an e-mail saying these items would be delivered. I don't need these items now. The only items I received was furniture pads and I returned them.

Pamela H. 
Rating:
5.0

Great customer service. Exceptional on answering question and helping good up. Endured lights work and even needed to fix connection to ensure proper operation. Well done.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

Customer did not leave a comment.

Jimmy H. 
Rating:
5.0

Customer did not leave a comment.

Sheree J. 
Rating:
5.0

Customer did not leave a comment.

Judson T. 
Rating:
5.0

Lower your price. I rent often and have considered buying my own trailer because of your escalating prices.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Tom M. 
Rating:
4.0

No interaction with anyone. Just dropped off the truck. The parking lot was pretty full but it was an easy process.

Kellie L. 
Rating:
5.0

Great job

timothy S. 
Rating:
5.0

Customer did not leave a comment.

Boliver W. 
Rating:
3.0

Customer did not leave a comment.

Nicole R. 
Rating:
5.0

Customer did not leave a comment.

Melanie C. 
Rating:
3.0

To be nice

laura P. 
Rating:
3.0

I reserved an appliance hand truck, but upon my arrival to the store they did not have one available. This made my move very difficult because of the number of appliances we had to move. U-Haul needs to keep a better inventory of their moving equipment, not just the trucks.

Sulanda H. 
Rating:
5.0

Customer did not leave a comment.

Joy B. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

I booked a trailer online. When I got to the the dealer he didn't have any trailers because he doesn't lease trailers at all. I had to travel Another 30 miles to another dealer. I reserved boxes etc at that dealer but they don't offer boxes or packing supplies. The initial dealer told me the uhaul customer service “sucks” and he was right.

James K. 
Rating:
5.0

Customer did not leave a comment.

Barry R. 
Rating:
3.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

Customer did not leave a comment.

Troy S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Nice people and good experience

christopher F. 
Rating:
5.0

Customer did not leave a comment.

Anthony H. 
Rating:
5.0

They were very helpful. This was not my original drop off point. The original point was Smith's General Repair 907 Westminster SC. When I arrived I was told by the man in charge he would not take the trailer because his lot was full. He was very rude and is giving U-haul a bad name. I asked where I could take the trailer he said he didn't know I would have to call U-haul myself. He has no business being a dealer in rentals for U-haul. I should get some kind of refund for having to go out of my way to return the trailer.

Charles B. 
Rating:
5.0

Scott is tremendously polite and helpful. My truck was clean and easy.

DERRICK P. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

I have sincerely appreciated the service and response that I receive at this location. It can be a very busy place with two businesses, but they have exactly what I need, and are very responsive and accommodating. Thank you, Steve

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Farris M. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Your web site was very confusing and difficult to use. I had to tedo my rental 3 times.

Ronald S. 
Rating:
5.0

These guys are amazing. I was really struggling with the 24/7 pickup and the owner showed up and fixed everything so we could get on the road. Couldn't recommend them more.

Keith F. 
No reviews have been submitted for this location.

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