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Darren F.
Customer Reviews for Washworks Laundry House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My vehicle wasn't available when I arrived at my pick up time and wasn't back until 12hrs after I had scheduled to pick it up, and nothing was available to replace the vehicle that I needed
Garrett M.Service was great.
Anne D.Steve was so kind and friendly! The truck was already warmed up and snow was cleaned off when we got there! I highly recommend using this location! Everything was so easy! Thank you!!
Dana S.None at this time..
Dan M.The guys were great! They moved me on a Sunday, after other - 2 other PGH Movers didn't show. Loaded a 2 bedroom apartment into moving van in 1.15 hours - without a dolly. Muscle men! I'd hire them again. Great attitudes and very professional. Would definitely recommend them. Great job, guys!! Thanks!
Kimberly J.customer service was above average with many options available onsite including trans to and from-
Eric S.Quick , prompt and easy to deal with
kyle B.Service was excellent! Very helpful and informative. Went out of the way to make sure I was getting exactly what I wanted.
Mark K.Best location in Pgh I've dealt with so far. They way more efficient than Washington Blvd or the Strip District
Eliza L.Great people ... Steven is super
Safe Site E.We've used these guys a couple times, they're great. Quick and efficient, and they work together as a team.
Brenda P.Very friendly and communicate well. You can tell they want to give you a great experience.
Kellen Q.this place was a laundromat , it was very small , you could barely walk inside the store , but the gentleman was very nice
edmundo V.The uhaul on sleepy hollow are the best people I've done business with very kind I love them
Tia R.I found methadone in my truck and no one seemed to care when I reported it. They told me my gas was a little low.
Peter S.They're trying to blame me for a crash that was already on the van
Aaron G.The brake and turn signals on the original 4'x8' trailer weren't working. The person that connected the trailer was very good and checked everything thoroughly and discovered that the lights weren't working. He nicely upgraded me with a 5'x8' trailer because there were no other 4'x8' trailers were available. The storms were pretty bad on my drive and when I arrived at my destination I noticed that my bins and some boxes were wet.
Howard A.See comments above.
David P.That's a nice guy.
Desh G.This went smoothly,. They were open on Sunday, which was convenient. Nice service representative. He gave me a receipt, and confirmed that the condition of the truck was good and the gas level was correct, so no charges. Very helpful.
Martin V.Easy to work with.
Lon-Michael K.they are the best
VICTOR C.Try to keep a tow dolly on hand. Great place. Polite workers. Prompt processing!!! My first go to U-Haul place.
Michael T.Agent was very helpful and polite.
Jennifer J.The sales rep that assisted us at the location was absolutely amazing.
Melissa W.No complaints. Friendly and helpful
Eric S.Perfect
Michelle P.The manager at this site goes above and beyond. I would highly recommend!
Safe Site E.I have rented many U-Haul's in the past and they've been decent experiences. However, I want to commend the customer service from this location immensely. The level of commitment to the satisfaction of the guests here at this location is superb. I arrived to pick up my U-Haul and it was warmed up for me and I can't say enough about how friendly and kind and easy-going. The man at the front desk was major kudos. This location was not close to my house but I think if I have to book a U-Haul from here on out, I will travel to this location specifically because of the customer service. A+ man you went above and beyond.
shawna S.This is my second time renting in this location. The car is always clean and ready. The service is friendly. It used to be a decommissioned gas station.
Ludvik L.Wonderful service at this location. Very easy transaction. Would definitely use them again.
Jeffrey F.I've rented from this location numerous times and they are wonderful!!! Equipment is taken care of very well & store has a good selection of supplies on site for last minute purchases. Friendly, convenient & definitely will continue to use this location. Highly recommend.
Julie C.The young man who waited on me was very professional and friendly which made for a less stressful experience. I'll definitely be using the services at the Washworks Laundry House for my UHaul needs in the future.
Todd H.Easy and efficient. I was satisfied.
Christopher C.The person who attended us was very kind and attentive.
ANDRES FELIPE O.Kishore AND Joe did an excellent job assisting me with some issues I had unrelated to the rental. Great guys, considerate and apricative employees.
Michael P.Quick and courteous
Michael L.I have rented trucks from this location several times over many years and will do so again if I need a truck.
Richard B.Hire more Steve's!
Jeffrey B.More parking
AMANDA S.Always make sure there is someone you can get in contact w from your offices. I rented from the laundry house and if the guy wasn't there, it would have been a problem cause the app jams sometimes for no reason so we did everything from the system and it went fine
Jacques R.I don't think you could do better than this location. I have rented here several times and don't consider ever going anywhere else. They do everything to acomadate me, their vehicles are spotless and well maintained, management is courteous, and unless they can't locate the size I need for some reason, I would never go elsewhere. *****
KAREN V.They are my go to for rental Head and shoulders above the other options near me
BRUCE P.Windshield was filthy inside and out. Enormous amount of bugs on it. Truck needed a good cleaning and wash.
Mark R.Friendly and helpful owner. Van was clean and well maintained.
Sam D.The experience was perfect. The rental agent, whose name I didn't catch, was kind, efficient, and helpful. The van was easy to drive and clean. The price was less than I expected. It could not have gone better.
Lila M.Very helpful and courteous staff. I would definitely recommend renting from this location.
Steven J.Easy access, easy rental, friendly staff. I will definitely use them again. Thank you
Daniel D.Nothing!
Cullen D.The service was outstanding
John F.This is the second time we have used this particular location. The units are maintained well, and the service is fast, friendly and thorough. They make a potentially stressful situation the exact opposite. I would highly recommend this location to anyone in the area!
Mark B.