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JAMES F.
Customer Reviews for Washworks Laundry House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Team member came right out- very personable and very professional. Well done
Patrick O.Why was my uhaul 170 dollars for 2 days
charmaine C.The Uhaul truck we were assigned did not have any gas in the tank.
Adam P.I had a great experience. Very friendly and helpful. Keep up the good work.
Michael D.Long live Steve
VICTOR C.No furniture dolly in stock. Blankets kept outside - some were wet. Terrible location. There are other locations in the same area that are much better. This was not my requested location
DAVID G.Owner was awesome. We were running behind moving furniture and with the weather it was a crazy long day. So we had to rent the van for a few extra hours. He understood and was very very nice about it. We may have to rent another cargo van at some point for our new house. We will be going back to the same location if we do.
Scott S.Easy,convenient and staff helpful.
DONALD B.Nothing to do with the location. There were dings not noted and the app wouldn't accept photos.
Sebastian K.Great job Steve was very courteous and we have rent U-Haul from him before
JASON V.Very friendly, accommodating and knowledgeable. Great guy
Kermit K.Staff are very helpful and professional .
SCOTT F.Service from the employee who assisted me was outstanding-very courteous and helpful. I would definitely rent again from this location.
Jeffrey L.They were quick and efficient with my time.
Richard M.Fast check out service
David K.Maybe don't lie- I drove the truck 6 miles- the fuel needle barely moved - I didn't put gas in the tank because the needle was in the same place (7/8) upon return, as when I picked it up. Charging 13.95 for .25 gallon of gas is ridiculous..
Lisa K.Very user friendly staff, excellent service
Kiran N.Make sure the equips in good condition before letting someone rent it the trailer I got the strap was ripped and the guy at the store didn't have no tools or even know how to change it they gave us a strap and we had to change it out selfs before we loading vehicle.
FRANK M.There are two charges on my credit card. Not able to reach the merchant after hours. Ridiculous!
CHRISTOPHER V.System was down when I returned the vehicle. Dude said I have you down for 3:17 drop off. Returned the vehicle pristine with 7/16 gas and 17 hours early. Yet you charge me $1 for being over 2 miles. Sort of petty. Don't you think.
JEFFREY A.Steve was friendly and helpful.
george T.Well run business. Coke drinker, handle name for their ace employee , in this business he is 100% best person you can deal with and with any business. Nice location , can drop your car get in and drive with ease. Highly recommend. 6 time renter there and will go there first always! J
JAY N.Nice vehicle with low mileage. Drove very well and was surprisingly decent with fuel economy. Would definitely rent from this location again
Jeff G.The guy that manages this outlet is top notch
Paul E.You allowed someone to use my information to rent something. I did not rent this today! Do you not check ID?
DAMBER D.The gentleman helping was extremely friendly, efficient and overall great! Thank you!
JASON F.The rep was courteous and helpful, the paperwork was completed very promptly.
NED T.Abdullah was very helpful and friendly.
Tony B.Quick and smooth pick-up and convenient location.
Melvin J.Better communication from the company you through, then to the store where you pick up the truck.
Carmela V.Great job Steve and thanks to Abdul
VICTOR C.Nice Job!, Don't recommend twisting the chains to slack up the trailer chains like the kid did....not good
Michael B.Fast and friendly service - made the whole rental experience stress free.
Lisa E.Steve is the best
Fr vick C.the man working was really rude to me
Caitlin D.Nothing
BUFORDA M.persons working there are very nice and helpful.
Becky M.very friendly, very helpful, and very polite ,very clean good experience would go back!!!
Jacquelyn P.Person who assisted me was outstanding. He was concerned about the customer and made sure everything was safe and effective for our use.
Ronald A.Staff was very friendly, and received the truck without any complications or stress. I am sad and frustrated that I did not have the same experience when I went to go pick up the tow dolly from Uhaul
Brittany M.Very helpful and energetic staff.
Kevin H.Everything was fine, the sales clerk was knowledgeable and friendly and professional..
Geoffrey M.The personnel were very helpful and unhooked the trailer. All Covid precautions were in place. The receipt was emailed to me.
RANDALL JAY E.In the South Hills this is the place to go . 5 times in the last 2 months and a real asset due to quality service and location. How do you beat it? J
Jay N.Even though there were approximately 15-20 trucks in the lot (several 10"-which I reserved) they tried to get away with giving me a different size. I had to argue to get what I reserved. Plus the attendant was not wearing a mask. Very disappointed this time. Previously all was fine
Dan Z.Nothing, employees were great and helpful!
Kathryn Y.The gentlemen told me false information about my reservation and mislead me to think I could get a partial discount for returning it same day. As for his hygiene, he was quite unbecoming. And made me feel uneasy with my experience. I didn't not have trust in his other team mate for hooking up the trailer to my truck. for he looked like he partied the night before or was currently high off something. Not professional. This location was in poor conditions and I'm sad to have given my money to such a business.
Hilary C.Much better experience than the pickup location. Friendly staff and they made it a much simpler process than the pickup location.
Jack R.Online checkin did not work, still had to go inside
Anthony H.