Customer Reviews for Washworks Laundry House
(U-Haul Neighborhood Dealer)

525 reviews

900 Sleepy Hollow Rd   Pittsburgh, PA 15234

(412) 341-2127

Location Hours

  • Mon-Sun: 8 am - 7 pm

Services at this Location:

Contact Us

(412) 341-2127

900 Sleepy Hollow Rd
Pittsburgh, PA 15234

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The manager went out of his way to make sure that everything went well. Keep people like him around!

Joseph L. 
Rating:
3.0

Advise customer of vehicle controls, particularly parking brake and lights and any tricks related to fueling.

Louis H. 
Rating:
4.0

Customer did not leave a comment.

BEVERLY R. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
3.0

The passenger truck door did not open from outside and the window was extremely hard to open and close. Not a good thing on a hot, sunny / thunderstorm filled day.

HELEN F. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

No improvement necessary.

MARK G. 
Rating:
4.0

as always thanks for Steve

VICTOR C. 
Rating:
4.0

Inform customer before coming to location if equipment is not ready. Also, at least a 15 minute allowance from appointment time either early or late. This would be helpful when using hired movers who charge by the hour for local work.

PATRICK T. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

The attendant was courteous, helpful and a gentleman.. thank you

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Catherine A. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
3.0

seemed rushed and everything was emailed so didn't get the 5 mins convo I would have liked. also wouldn't have gotten my appliance dolly if I didn't ask.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
1.0

The location itself shared space with a Laundromat and convenience store. The service agent inside was not helpful and just pointed to the truck and said “that's it” it was extremely closely parked to other trucks and I asked that he pull the truck out. Good thing, because he scratched both sides of the vehicle while coming out of the spot. Furthermore he didn't include the utility dolly. I returned to get it and it was rusty and covered in dirt and dry mud.

Arun J. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
4.0

Streamline mobile pick up. I was waiting for 30 minutes to get verified. It is advertised that it would be quick and efficient, and instead it wasted my time. I will never use it again.

Robert K. 
Rating:
3.0

Car seat is full of dog hair. Its not clean. It will affect health of the person.

Karthikeya Selva T. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS G. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
3.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Team member came right out- very personable and very professional. Well done

Patrick O. 
Rating:
5.0

Why was my uhaul 170 dollars for 2 days

charmaine C. 
Rating:
3.0

The Uhaul truck we were assigned did not have any gas in the tank.

Adam P. 
Rating:
5.0

I had a great experience. Very friendly and helpful. Keep up the good work.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE L. 
Rating:
5.0

Long live Steve

VICTOR C. 
Rating:
1.0

No furniture dolly in stock. Blankets kept outside - some were wet. Terrible location. There are other locations in the same area that are much better. This was not my requested location

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

Shane B. 
Rating:
5.0

Owner was awesome. We were running behind moving furniture and with the weather it was a crazy long day. So we had to rent the van for a few extra hours. He understood and was very very nice about it. We may have to rent another cargo van at some point for our new house. We will be going back to the same location if we do.

Scott S. 
Rating:
5.0

Easy,convenient and staff helpful.

DONALD B. 
Rating:
4.0

Nothing to do with the location. There were dings not noted and the app wouldn't accept photos.

Sebastian K. 
Rating:
5.0

Customer did not leave a comment.

PHILIPFREEMAN M. 
Rating:
5.0

Customer did not leave a comment.

Bryon R. 
Rating:
5.0

Great job Steve was very courteous and we have rent U-Haul from him before

JASON V. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY V. 
Rating:
5.0

Very friendly, accommodating and knowledgeable. Great guy

Kermit K. 
Rating:
5.0

Staff are very helpful and professional .

SCOTT F. 
Rating:
2.0

Customer did not leave a comment.

Joe B. 
Rating:
5.0

Service from the employee who assisted me was outstanding-very courteous and helpful. I would definitely rent again from this location.

Jeffrey L. 
Rating:
4.0

They were quick and efficient with my time.

Richard M. 
Rating:
3.0

Customer did not leave a comment.

DANIEL C. 
Rating:
3.0

Customer did not leave a comment.

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS K. 
Rating:
5.0

Fast check out service

David K. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN N. 
Rating:
5.0

Maybe don't lie- I drove the truck 6 miles- the fuel needle barely moved - I didn't put gas in the tank because the needle was in the same place (7/8) upon return, as when I picked it up. Charging 13.95 for .25 gallon of gas is ridiculous..

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Very user friendly staff, excellent service

Kiran N. 
Rating:
3.0

Make sure the equips in good condition before letting someone rent it the trailer I got the strap was ripped and the guy at the store didn't have no tools or even know how to change it they gave us a strap and we had to change it out selfs before we loading vehicle.

FRANK M. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

VIRINDER S. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
2.0

There are two charges on my credit card. Not able to reach the merchant after hours. Ridiculous!

CHRISTOPHER V. 
Rating:
4.0

System was down when I returned the vehicle. Dude said I have you down for 3:17 drop off. Returned the vehicle pristine with 7/16 gas and 17 hours early. Yet you charge me $1 for being over 2 miles. Sort of petty. Don't you think.

JEFFREY A. 
Rating:
5.0

Steve was friendly and helpful.

george T. 
Rating:
5.0

Well run business. Coke drinker, handle name for their ace employee , in this business he is 100% best person you can deal with and with any business. Nice location , can drop your car get in and drive with ease. Highly recommend. 6 time renter there and will go there first always! J

JAY N. 
Rating:
5.0

Customer did not leave a comment.

SOLOMON S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
4.0

Nice vehicle with low mileage. Drove very well and was surprisingly decent with fuel economy. Would definitely rent from this location again

Jeff G. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

The guy that manages this outlet is top notch

Paul E. 
Rating:
1.0

You allowed someone to use my information to rent something. I did not rent this today! Do you not check ID?

DAMBER D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD K. 
Rating:
5.0

The gentleman helping was extremely friendly, efficient and overall great! Thank you!

JASON F. 
Rating:
5.0

Customer did not leave a comment.

Megan J. 
Rating:
5.0

The rep was courteous and helpful, the paperwork was completed very promptly.

NED T. 
Rating:
5.0

Customer did not leave a comment.

georgia H. 
Rating:
5.0

Customer did not leave a comment.

PAUL O. 
Rating:
5.0

Abdullah was very helpful and friendly.

Tony B. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

TERASA N. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Quick and smooth pick-up and convenient location.

Melvin J. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY L. 
Rating:
4.0

Better communication from the company you through, then to the store where you pick up the truck.

Carmela V. 
Rating:
5.0

Great job Steve and thanks to Abdul

VICTOR C. 
Rating:
5.0

Customer did not leave a comment.

MONISHUIA C. 
Rating:
5.0

Nice Job!, Don't recommend twisting the chains to slack up the trailer chains like the kid did....not good

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Kurt G. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Jessie F. 
Rating:
5.0

Fast and friendly service - made the whole rental experience stress free.

Lisa E. 
Rating:
5.0

Steve is the best

Fr vick C. 
Rating:
1.0

the man working was really rude to me

Caitlin D. 
Rating:
5.0

Customer did not leave a comment.

DONALDNEAL M. 
Rating:
5.0

Nothing

BUFORDA M. 
Rating:
5.0

persons working there are very nice and helpful.

Becky M. 
Rating:
5.0

Customer did not leave a comment.

Donna T. 
Rating:
5.0

very friendly, very helpful, and very polite ,very clean good experience would go back!!!

Jacquelyn P. 
Rating:
4.0

Person who assisted me was outstanding. He was concerned about the customer and made sure everything was safe and effective for our use.

Ronald A. 
Rating:
5.0

Staff was very friendly, and received the truck without any complications or stress. I am sad and frustrated that I did not have the same experience when I went to go pick up the tow dolly from Uhaul

Brittany M. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
5.0

Customer did not leave a comment.

LORI JO G. 
Rating:
5.0

Customer did not leave a comment.

Sonia G. 
Rating:
4.0

Very helpful and energetic staff.

Kevin H. 
Rating:
5.0

Everything was fine, the sales clerk was knowledgeable and friendly and professional..

Geoffrey M. 
No reviews have been submitted for this location.

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