Customer Reviews for Washworks Laundry House
(U-Haul Neighborhood Dealer)

713 reviews

900 Sleepy Hollow Rd   Pittsburgh, PA 15234

(412) 341-2127

Location Hours

  • Mon-Sun: 8 am - 7 pm

Services at this Location:

Contact Us

(412) 341-2127

900 Sleepy Hollow Rd
Pittsburgh, PA 15234

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
3.0

Better explain the charges prior to taking the uhaul

BrandiLee S. 
Rating:
5.0

Nothing. Great customer service with a personal underscore.

Lance R. 
Rating:
3.0

The place is ok, the trick was good, but the appliance dolly didn't work, the wheels were beaten and not helpful for what I needed it

Manuel C. 
Rating:
5.0

Customer did not leave a comment.

Roberta F. 
Rating:
5.0

Customer did not leave a comment.

Devan S. 
Rating:
5.0

The owner/manager is always outstanding. Helpful and great to work with. He is principal reason I rent from this location. I have rented at least 3 other times from him and always top quality interactions.

Thurman G. 
Rating:
5.0

Customer did not leave a comment.

Matthew Z. 
Rating:
5.0

Employee was excellent. So kind and helpful. He made process easy. Van was clean and ready to go.

Alexandra K. 
Rating:
5.0

Excellent Customer Service

Charlene G. 
Rating:
5.0

always great

VICTOR C. 
Rating:
5.0

Great service!

Andrew H. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Service has been great! Clean Vehicles and nice friendly service. I highly recommend.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

john W. 
Rating:
4.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

They did a great service and very friendly ⭐️⭐️⭐️⭐️⭐️

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Kelsey Y. 
Rating:
4.0

Steve the best

VICTOR C. 
Rating:
5.0

Service was great! Easy and efficient

Dean N. 
Rating:
5.0

Customer did not leave a comment.

Madison P. 
Rating:
5.0

The absolute nicest staff ever and very quick and efficient!!!

Jenna F. 
Rating:
5.0

Customer did not leave a comment.

Maximillian J. 
Rating:
5.0

Customer did not leave a comment.

Tony R. 
Rating:
4.0

Customer did not leave a comment.

Ashley J. 
Rating:
4.0

Customer did not leave a comment.

Barbara C. 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
2.0

The roadside assistant and location's morning staff member were excellent. The staff member in the afternoon/evening was not and seemed invested in the TV show he was watching on his phone. I expressed an issue with the truck's steering wheel that eventually became a problem when I returned to the vehicle. He also did not explain the drop off procedures and I had to ask. Said to drop off the key but there is actually a application.

sam V. 
Rating:
5.0

I was a bit surprised to learn that the 15footer is only 15 with the attic. Please make obvious in the selection process .

Matthai M. 
Rating:
5.0

Service representative was very knowledgeable and helpful.

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Wade M. 
Rating:
5.0

Hi…I've used you guys many times over the years. I've never had a problem.

David D. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

Kelly B. 
Rating:
5.0

This was a straightforward experience with a knowledgeable and competent rental agent. My only uncertainties were how to release the emergency brake (depress regular brake and press a hand lever) and where to find the gas tank (open the driver door and it's near there).

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Not much, the Employee at the counter was very polite, informative, and made renting the van very easy. It was definitely one of the cleanest rentals that I ever had.

mark M. 
Rating:
5.0

So friendly and helpful!! Thank you

SHaron H. 
Rating:
5.0

Customer did not leave a comment.

Deborah D. 
Rating:
5.0

I always try to rent from wash house because they go out of their way to take care of their customers.

Blake S. 
Rating:
5.0

Customer did not leave a comment.

Ashley J. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

chuck L. 
Rating:
5.0

Customer did not leave a comment.

Zachary V. 
Rating:
5.0

Very handy location, my 2nd time with your excellent service. He's a keeper!

Barbara L. 
Rating:
5.0

The people are very nice there I'll always come back and recommend other people thanks

charmaine C. 
Rating:
4.0

Steve is a great manager.

Barb C. 
Rating:
5.0

Steve the clerk was very helpful and courteous this is the best Uhaul location great service

lee K. 
Rating:
5.0

Everything went great, just show people where the gas cap is 😊

Tracie H. 
Rating:
3.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas O. 
Rating:
5.0

Customer did not leave a comment.

Dave D. 
Rating:
4.0

super nice and helpful staff .. very efficient and smooth process.

Khattar A. 
Rating:
4.0

Customer did not leave a comment.

William P. 
Rating:
5.0

We love hiring from this location - staff friendly and efficient and always helpful.

Derek H. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
3.0

The guy was nice to hear my complaining

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
5.0

Customer did not leave a comment.

jeff D. 
Rating:
5.0

Great customer service - no hassle! Friendly, always has the vehicle you requested, no last minute switch.

Jennifer L. 
Rating:
5.0

Great service. And the gentleman at the store got me into a truck at the last minute before closing. I really appreciate that!

Kirk S. 
Rating:
5.0

Friendly, prompt, stress free, excellent service. It would be worth going out of your way to use this service.

David H. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
5.0

could not be more pleased with the van I was given to use,

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Brad O. 
Rating:
4.0

The Uhaul system wasn't working for me, but luckily, the manager/owner of the 3rd party pickup location was absolutely amazing! He was able to fix everything over the phone and made the pickup happen for me. My original pickup was delayed when the truck I ordered wasn't available and my pick up location was changed to a location way out of my way, delaying my moving by a day and making it where I didn't have all the help I needed. The gentleman who helped me here made it so much better.

Megan K. 
Rating:
2.0

Customer did not leave a comment.

Adam D. 
Rating:
5.0

Customer did not leave a comment.

Nickolas H. 
Rating:
5.0

Customer did not leave a comment.

Joshua Z. 
Rating:
4.0

Customer did not leave a comment.

Christian F. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Key lock box was stuck when I tried to obtain my van's key—ensure key lock boxes are maintained and easy to open.

Christina G. 
Rating:
3.0

Customer did not leave a comment.

Monique J. 
Rating:
5.0

Employee was very helpful and courteous. Definitely would recommend this uhaul location

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Mohammed H. 
Rating:
4.0

Friendly service. Good truck. Can't ask for much more.

Jennings H. 
Rating:
5.0

Customer did not leave a comment.

KERRY D. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Associate at location was very helpful and efficient.

Bryan B. 
Rating:
3.0

Customer did not leave a comment.

Paulette B. 
Rating:
5.0

Customer did not leave a comment.

SHAWN J. 
Rating:
5.0

The gentleman at the rental store on Sleepy Hollow was extremely courteous and professional. The person ahead of me was very annoyed about something and was raising his voice but the Uhaul representative remained calm and handled the situation beautifully.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Highly recommend!!!!!!!! What an amazing experience from top to bottom....the customer service is absolutely outstanding!!!! Definitely will come back!!!!

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Scott O. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO S. 
Rating:
5.0

Customer did not leave a comment.

Flora H. 
Rating:
5.0

Customer did not leave a comment.

Mansur K. 
Rating:
1.0

The person that I picked up the truck from was slow. Mostly because he was talking on a Facetime call throughout the entire check-in process. When I dropped the truck off at the same location it was the same person. This time he was on a personal phone call the entire dropoff process. At the end I asked for a receipt, he said it would be emailed to me. It is now 5 hours after I dropped the truck off and still no emailed receipt. Just a bad experience.

David H. 
Rating:
5.0

They were very polite and very professional. Quick and easy. Thank you

Paul H. 
Rating:
2.0

this place was top notch when Steve managed this location, the young man was nit train I spend hundreds there I will not be back until these things are corrected please note I am nit attacking the young man but ownership

VICTOR C. 
Rating:
5.0

Customer did not leave a comment.

PATRICK O. 
Rating:
1.0

This was the most horrendous, painful customer service of my life. The people running the location did not even have drivers licenses to move the trucks around. My husband had to move two other trucks to get to our truck -- which was buried in the back. I would never go back her in a million years.

Elizabeth G. 
Rating:
5.0

Customer did not leave a comment.

Susan Y. 
Rating:
5.0

Customer did not leave a comment.

LORRAINE R. 
Rating:
5.0

The manager provides attentive and efficient customer service. Five ⭐️⭐️⭐️⭐️⭐️

DAVID F. 
Rating:
5.0

Could you please contact me all my belongings are in the van that was impounded. Kimberly McCartney 4122535287

Charles S. 
Rating:
5.0

Steve went above and beyond to make this rental a smooth exchange.

Barb C. 
No reviews have been submitted for this location.

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