Customer Reviews for Waters Edge Flooring
(U-Haul Neighborhood Dealer)

240 reviews

5522 W Jefferson Ave   Trenton, MI 48183

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 9/25/2021 - 11/30/2021: Closed

Services at this Location:

Contact Us

5522 W Jefferson Ave
Trenton, MI 48183

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 9/25/2021 - 11/30/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rick L. 
Rating:
5.0

Customer did not leave a comment.

Ricky E. 
Rating:
5.0

Great customer service and very friendly... I would refer others .

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY G. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

inside windows were not clean, paper work from previous renter was still in cab

Barry S. 
Rating:
5.0

It was an after hour drop off

DENNISRAY M. 
Rating:
5.0

Customer did not leave a comment.

Walter B. 
Rating:
5.0

Customer did not leave a comment.

Zachary M. 
Rating:
4.0

Clean the windshield. Other than that the rental was great!

Marie P. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
4.0

Covid! The interior was horrible! There was a nose ring in the cup holder, stuck by obviously spilled soda, the middle seat was covered in dog hair, popcorn and chips all over. No dolly, moving pads not secured and the drop off location wasn't expecting a drop off and they only do local??

Julie R. 
Rating:
5.0

Customer did not leave a comment.

Vahid A. 
Rating:
4.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Nothing

Michael K. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
3.0

The location was closed when I dropped off the rental.

Erick H. 
Rating:
4.0

Customer did not leave a comment.

Jamesdonald H. 
Rating:
5.0

Customer did not leave a comment.

percy B. 
Rating:
5.0

Customer did not leave a comment.

jessica J. 
Rating:
5.0

Customer did not leave a comment.

Eva Y. 
Rating:
5.0

Verry helpfull and polite. This is my new rental spot. Awsome service thank you.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

CAROL ANN W. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

Scottgerald S. 
Rating:
5.0

This was by far the most friendly and professional company I've ever had the pleasure of dealing with.

Patrick D. 
Rating:
4.0

Customer did not leave a comment.

Nick V. 
Rating:
5.0

Great place to rent a UHAUL friendly helpful service. It was a Blessing in disguise Thank You !

CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

Rita B. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Very friendly and excellent customer service. Will definitely use them in the future and recommend to friends and family.

Joshua B. 
Rating:
5.0

Very helpful

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

clinton N. 
Rating:
5.0

No improvement required. This location was highly efficient and effective.

Dean H. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Nice location, most ease of rental I have ever had. Nice folks to work with. I will rent from there again. Thank you..

Steven D. 
Rating:
5.0

Very friendly and responsive

brad S. 
Rating:
5.0

Great staff, friendly and very helpful made sure I had everything I needed to move my stuff safely

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
5.0

Even though they had lost power they went above and beyond to complete my pick-up process.

James H. 
Rating:
1.0

Customer did not leave a comment.

Salam J. 
Rating:
5.0

Smooth positive experience!

Heather D. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Very nice people & I will rent from this location again in the future Thanks again Rob Potter

Robert P. 
Rating:
5.0

Stuff was super helpful. Work with my need and had all the supplies I needed. Great inventory and location Bill

bill V. 
Rating:
5.0

customer service was top notch. Had me in and out in a few minutes.

kevin W. 
Rating:
5.0

Bill was very kind and helpful.

Gerald W. 
Rating:
3.0

Nothing. Rented a trailer, used it, returned it. What more could be improved?

Shawn D. 
Rating:
5.0

Customer did not leave a comment.

Louis P. 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
5.0

Staff was friendly, helped explain my options, got me into a truck that worked best for my needs. Great people will rent again from here

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Martin S. 
Rating:
5.0

The whole rental process through this location was very easy!!

Laurie D. 
Rating:
5.0

Bill is a great man to do business with. He went over and above would recommend Bill to anyone good place to rent best experience I've had some you all.

Todd D. 
Rating:
5.0

Was 15 minutes late and they were still nice!

Tresa M. 
Rating:
5.0

Customer did not leave a comment.

Ray L. 
Rating:
4.0

Customer did not leave a comment.

erwin W. 
Rating:
5.0

Customer did not leave a comment.

Brian Conell K. 
Rating:
5.0

Good job by everyone at this location!

Martin S. 
Rating:
5.0

Excellent customer service thank you !!

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Rick L. 
Rating:
5.0

Customer did not leave a comment.

Lauren H. 
Rating:
5.0

Customer did not leave a comment.

Rick L. 
Rating:
3.0

More accessories on hand. Had to leave and go buy a hitch ball.

Harry P. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Great experience. The trailer was in good condition. Customer service was excellent. Employees were very nice to work with. I would highly recommend this location for anyone looking to rent UHaul equipment. Thanks, Brad

BRAD S. 
Rating:
5.0

Customer did not leave a comment.

Phil P. 
Rating:
5.0

Customer did not leave a comment.

anthony K. 
Rating:
5.0

Customer did not leave a comment.

Dennis G. 
Rating:
3.0

Customer did not leave a comment.

Dani E. 
Rating:
3.0

Didn't even realize it was a UHaul place as we drove by. Friendly staff, but it was definitely a side business for them. I would recommend it if it was conveniently located for a friend. Otherwise, I probably wouldn't.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

JIM D. 
Rating:
5.0

GREAT SERVICE!!

Darrell E. 
Rating:
5.0

Had no problems with the truck.Employees where very friendly and helpful

linda F. 
Rating:
5.0

Ownership and staff were friendly and had my rental set aside ready for me to pick up.

Brett J. 
Rating:
5.0

GREETED UPON ARRIVING BY BILL, LATER FOUND OUT HE WAS THE OWNER. HE ASKED HOW MY TRIP WENT, HOW THE TRAILER TOWED, IF I HAD ANY PROBLEMS AT ALL WITH THE TRAILER. MY IMPRESSION WAS HE WAS NOT ONLY CONCERNED ABOUT ME, BUT THE NEXT PERSON HE WOULD RENT THIS U-HAUL TRAILER TO. I WILL RECOMMEND THIS LOCATION TO ALL MY FRIENDS.

GEORGE L. 
Rating:
4.0

Make sure the person checking the truck out for you has the mileage correctly in order before you drive off. I was charged for 100 miles that I didnt even drive

Sharrielle J. 
Rating:
4.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

renee T. 
Rating:
5.0

Excellent friendly service and great equipment

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Darwin J. 
Rating:
5.0

The guy was so awesome. Came out and unhooked and said you're good!

Trent S. 
Rating:
5.0

Customer did not leave a comment.

jill H. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Wayne Y. 
Rating:
5.0

Customer did not leave a comment.

Linda H. 
Rating:
5.0

Customer did not leave a comment.

Wayne Y. 
Rating:
5.0

Nothing needed to improve, my experience was very professional and friendly. A joy to do business with and will return to this location when I need to rent U-HAUL !! VERY PLEASED, thank you!!

elizabeth L. 
Rating:
5.0

Nice truck - process as smooth and efficient.

Donald U. 
Rating:
5.0

Customer service was excellent. The vehicle was clean and in excellent working condition.

Dale T. 
Rating:
5.0

A+ Very nice people. Will probably use again!

Dale F. 
Rating:
5.0

Everything and everyone, Bill, etc was excellent!

Helene L. 
Rating:
5.0

Customer did not leave a comment.

Robin I. 
Rating:
5.0

Very friendly and professional service. Would highly recommend this location.

Melanie C. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

System very slow had to wait over 1/2 hour for final paper work.

richard P. 
No reviews have been submitted for this location.

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