Customer Reviews for Weeksville Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Weeksville Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Erich D. on

Rating:

Customer did not leave a comment.

Bonita S. on

Rating:

did not go in as I returned after hours ... it would have been nice to know I could return it electronically ... see my comments for pick up location ... I can't fault the drop off location if they were closed when I dropped it off ... maybe if at the pick up location there was an easy to read something before signing the contract that you can't see that synopsizes everything ....

Lee C. on

Rating:

Customer did not leave a comment.

James L. on

Rating:

Customer did not leave a comment.

Lucinda U. on

Rating:

Great!!.. Thank you!!

Bambi D. on

Rating:

Customer did not leave a comment.

James L. on

Rating:

Customer did not leave a comment.

Glenn J. on

Rating:

Staff was very helpful, had a slight problem with the truck but they took care of it immediately and I was on my way. I would rent here again.

Joe M. on

Rating:

Customer did not leave a comment.

Joe M. on

Rating:

PERFECT!!

Lin P. on

Rating:

Customer did not leave a comment.

Wanda T. on

Rating:

The representative Joe was very professional and curtious, didn't take no time to rent my truck,all the information about my truck came quickly to my phone, I will be using there devices again.

Mary M. on

Rating:

Have adapter for lightes available with rental so I don't have to go buy it.

Harry W. on

Rating:

Tried to drop off the rental about 4:30 pm. No was in the office. Office hours posted are until 5:30 pm. The keys don't fit the slot in the drop box.

Stephen L. on

Rating:

Customer did not leave a comment.

Ray W. on

Rating:

Customer did not leave a comment.

Audrey F. on

Rating:

Quick and easy for local moving. Will definitely use this location again.

Thomas B. on

Rating:

Customer did not leave a comment.

Terrie O. on

Rating:

The pickup was horrible I call for over 2 hours reps was rude finally after about 4 different people the last person help . I was at facility over 2 hours

Rachael C. on

Rating:

Customer did not leave a comment.

Jacob B. on

Rating:

Moving blankets I reserved were not available when I arrived.....had to go to another Uhaul location down the road to get some. Cost me a lot of time.

SCOTT W. on

Rating:

Customer did not leave a comment.

Ricky A. on

Rating:

Joe was extremely pleasant to deal with and the level of customer service I received was beyond expectations

David M. on

Rating:

Customer did not leave a comment.

Amber D. on

Rating:

Customer did not leave a comment.

Darlene T. on

Rating:

Customer did not leave a comment.

melissa R. on

Rating:

Customer did not leave a comment.

scott S. on

Rating:

Cannot really provide much details because no one was at the location.

Alethea A. on

Rating:

Customer did not leave a comment.

Pamela P. on

Rating:

Customer did not leave a comment.

Carla T. on

Rating:

Customer did not leave a comment.

Brenda L. on

Rating:

Make sure the windshield of the truck is clean

Frank C. on

Rating:

Customer did not leave a comment.

howard S. on

Rating:

Customer did not leave a comment.

RICHARD F. on

Rating:

Over priced from last use of less than $30.00 for 1 day.only used for four hrs.

Gail H. on

Rating:

Customer did not leave a comment.

Peter L. on

Rating:

Truck worked well and got the job done! Folks at this location are very friendly!

Pamela A. on

Rating:

I have no complaints what so ever...the guy was very nice...it was raining so bad the day of pickup he let me pick up later and was so kind and courtesy he made me feel great. The ride was smooth and I was recommend any to that location

james C. on

Rating:

Joe is very helpful and knowledgeable. Helped hook up the trailer and all.

Howard S. on

Rating:

Customer did not leave a comment.

Shawn B. on

Rating:

Customer did not leave a comment.

Carol A. on

Rating:

Called to ask about drop off instructions, voicemail hadn't been updated in over 2 months - SLOPPY. Called the mobile number that was on the door of the location and did talk to "Joe" - he seemed inconvenienced by my request to drop off the trailer the next day (Dec 30th). Joe told me to call him when I was there to drop off the trailer and he would remotely open the gate. On the 30th, I called three times, got no answer nor did I get a call back after leaving a message. Called the regional number and spoke with Samantha who told me to just drop the trailer, which I did. Was NOT impressed with Joe and his work ethic AT ALL.

Vickie W. on

Rating:

Customer did not leave a comment.

VIRGINIA K. on

Rating:

Customer did not leave a comment.

Carter S. on

Rating:

Everything went smoothly. The trailer was exactly as specified on the web site. The dealer was courteous and hooked up the trailer for me. The web site also had clear instructions for hookup and safety guidelines.

Wade H. on

Rating:

Customer did not leave a comment.

JOE M. on

Rating:

Customer did not leave a comment.

Porscha C. on

Rating:

For self pick up if you arrive late it might be good to. Have someone able to answer the phone because I arrived at 515 am instead of 5:00am and I hired movers so the app would not allow me to pick it up it was grayed out so I had to wait on the phone line until someone picked up at 806 then when I attempted to complete the pick up after my picture and waiting for my id to be verified you all did not accept my credit card because it was a prepaid card. I think you all should have told me online when I reserved the uhaul that you don’t accept those cards because I use those card for online purchases etc so that my bank account is never compromised. So I had to wait until the location open at 9am in order to pick up the U-Haul something so simple ended up costing me 3 extra hours of paying movers that did nothing because they were waiting on me to pick up the U-Haul. The representative at the location was awesome and I would like to thank him he really made my bad experience a little better. But just because I arrived late I still would have had an issue with my payment method that you all accepted for the reservation because you don’t accept prepare and I understand why but you need to tell people that or charge a holding fee

Brandon B. on

Rating:

Customer did not leave a comment.

wiliam K. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

Customer did not leave a comment.

Valerie F. on

Rating:

I was very please with The employer very kind I will recommend you all to everyone . Thank you

Clifton B. on

Rating:

Customer did not leave a comment.

Jack N. on

Rating:

Customer did not leave a comment.

Jesse T. on

Rating:

Customer did not leave a comment.

Thomas W. on

Rating:

Friendly and great customer service very convenient location

Luke V. on

Rating:

Customer did not leave a comment.

douglas B. on

Rating:

Customer did not leave a comment.

Nichole B. on

Rating:

Customer did not leave a comment.

Dominic G. on

Rating:

Customer did not leave a comment.

mark H. on

Rating:

outstanding facility and people this is where you need to go for U-Haul !!!!

William D. on

Rating:

Customer did not leave a comment.

Na'te W. on

Rating:

Everything was beyond perfect!!

Cynthia L. on

Rating:

Do not go by the estimate of gallons to refill. I refilled per the information given to me and ended up putting 1/4 tank of gas too much. With gas prices going up I could have put the 1/4 tank of gas in my personal vehicle. I inquired about a refund for the overage of gas and was told U Haul does not do that BUT they charge you more if you don't put enough back in. You can't win

MARNIE B. on

Rating:

Customer did not leave a comment.

Stephen C. on

Rating:

Customer did not leave a comment.

DOUGLAS P. on

Rating:

Customer did not leave a comment.

mark H. on

Rating:

Customer did not leave a comment.

Michael R. on

Rating:

Customer did not leave a comment.

Benny B. on

Rating:

Customer did not leave a comment.

donna C. on

Rating:

Terrific experience and Joe is so helpful!!!!

Robert S. on

Rating:

Customer did not leave a comment.

Hilliard B. on

Rating:

Customer did not leave a comment.

joseph G. on

Rating:

Customer did not leave a comment.

josh B. on

Rating:

The tow dolly was broken, unusable, had to stop at another uhaul location for help fixing it. Luckily the other uhaul location was also a automotive repair shop with tools and mechanics to figure out the problem. Big thank you to the uhaul guys at 4199 Dominion blvd, Glen Alen, VA for the help.

Paul W. on

Rating:

Customer did not leave a comment.

Dale M. on

Rating:

Customer did not leave a comment.

Gary W. on

Rating:

Customer did not leave a comment.

valerie W. on

Rating:

Customer did not leave a comment.

DEBORAH B. on

Rating:

Customer did not leave a comment.

Thomas I. on

Rating:

Customer did not leave a comment.

Philip T. on

Rating:

Very friendly, cordial staff.

ZACHARY M. on

Rating:

Customer did not leave a comment.

Rodney B. on

Rating:

After hours drop off. Went very smooth

Sandra G. on

Rating:

Customer did not leave a comment.

Morris K. on

Rating:

Customer did not leave a comment.

ardell B. on

Rating:

Customer did not leave a comment.

felecia B. on

Rating:

Customer did not leave a comment.

SHERRON C. on

Rating:

Customer did not leave a comment.

SHERRON C. on

Rating:

Customer did not leave a comment.

Thomas I. on

Rating:

Customer did not leave a comment.

Marlene M. on

Rating:

Weeksville Storage came through we my original reservation company closed early without notifying me. Way to go guys and thanks!

Meghan W. on

Rating:

Customer did not leave a comment.

Sidney R. on

Rating:

Customer did not leave a comment.

Burome B. on

Rating:

Customer did not leave a comment.

JOE M. on

Rating:

Always the best service!

zackery S. on

Rating:

Customer did not leave a comment.

Larthonia R. on

Rating:

Excellent service, gentlemen was friendly and funny.

joe M. on

Rating:

Customer did not leave a comment.

Jeremiah S. on

Rating:

Treated me awsome. Will definitelyrecommend to a friend and will use there services again. Great customer service.