Customer Reviews for West Coast Drive Inn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Coast Drive Inn

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Carlos P.
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Customer did not leave a comment.

Vera R.
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Customer did not leave a comment.

BARRY S.
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Truck was very dirty! Poor customer service too. We received a text at 11:00 am telling us not to show up at our scheduled time, they were running late and there wouldn't be anyone there until noon!! Really? Noon???

Antonio M.
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Customer did not leave a comment.

Omar B.
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Very nice and very helpful..

Michael K.
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Location doesn't look great but personnel were extremely pleasant, helpful, and responsive. Looks can be deceiving and this experience was a prime example. Highly recommended for your U-Haul needs.

Serena M.
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My reservation for was 8 am but the location did not open till 9:30 am. I proceeded to call customer service to attempt to gain access to the lockbox assuming they contained the keys. Their response was that it's the owners decision to their store hours however I explained to him that on the U-Haul site it states 8 am. His only suggestion was to reschedule my reservation time to 9:30 am. This was a major inconvenience to my schedule with my moving day. I then asked the U-Haul attendant Once he arrived why I couldn't obtain the keys thru the lockbox he stated he doesn't keep keys for the larger trucks in there. This entire process was just added stress to an already stressful day.

SANDRA E.
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Customer did not leave a comment.

Britney H.
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West coast drive in was awesome! So happy to have met the owner who was super helpful and really nice! The diner inside is a little out of my way, but I'm going to make it a point to go in there because the owner was fantastic and I'd like to continue to support his business!

Ivan F.
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Owner was 45 minutes late to open his business. No moving pads were available as the prior customer took them all. No wrapping rolls were available. Uhaul changed the location pick up the 20 foot van and I had to go to the original location for those supplies. Put me back 1.5 of moving time and rushed to Fresno before drop off location closed. Terrible experience.

brian S.
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Very professional and friendly. Prompt. No complaints!

Joel S.
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great guys working for you.!

Elaina V.
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Overall experience was great. Customer service was great at the location. Thank you so much.

David G.
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Have employees check the vehicle before they release it.

Anthony R.
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This was a small location that U-Haul switched me to at the last minute but service person offered excellent, efficient, and friendly service.

Stephen E.
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Uhaul sits in a dirt lot was filthy. 2 tires low on air. Gas wasn't right had less than said

ARAFAT A.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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