Customer Reviews for West Fuqua Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Fuqua Self Storage

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LOUIS M.
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Just do the same good job you did for me.

Douglas R.
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Very friendly and professional during an extremely difficult times.

Michael K.
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Great service friendly staff

evan R.
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Very polite and helpful Linda and husband team.

Oswaldo D.
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Customer did not leave a comment.

Allen H.
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None

nicole J.
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Brucett M.
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Felecia C.
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Awesome staff made this experience worry free. Thank you

kim R.
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Sonya I.
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Kim R.
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Frederick W.
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James V.
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The only problem I had' was the light in the back of the truck was out. I had to use a flashlight to finish emptying the back out' since it was dark outside

Rhonda R.
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Customer did not leave a comment.

Derek B.
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This was the best rental experience I ever had and will definitely use Uhaul again

Jeffery M.
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Customer did not leave a comment.

DAVID E.
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They charge me for gas when I put gas in there

William W.
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Customer did not leave a comment.

Donald H.
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Na

Carl H.
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I have a charge on my account for 300 dollars. Quite a scam. I will have my bank challenge this ridiculous charge I never agreed to. I thought Uhaul was suppose to be a good company but looks like that isn't true. I will leave this revue everywhere I can.

tiese J.
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Jewel C.
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Valerie R.
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Krasimir K.
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Glen H.
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Representative was very nice and helpful. Will use again. :)

Jorge A.
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Customer did not leave a comment.

Shantavia R.
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I'm really unsure about this location since this is my second purchase with them for the same size truck times etc, but I have to pay an additional $100 since I was using prepaid rushcard. This is the same card I used less than a year ago. My time to return the truck was at 6:30pm and was told since the office would be closed my refund will be posted the following day. It was not processed and when I called to speak to Brenda she told me I have to wait. I asked when did their policy changed she said it hasn't. And had no answers as to why to the different prices.

marcia F.
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Customer did not leave a comment.

jermaine B.
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The customer service was very rude and embarrassing one of the mangers told me to shut up and she wasn't renting me a uhaul I'll never you this service again for my move

Jose R.
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Nada. Tienen un excelente equipo, servicio y locación.

Lonnie L.
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Customer did not leave a comment.

Pearlie B.
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Alls great

Samantha R.
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ashley H.
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Great customer service.

Daiqari H.
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Evangelina L.
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Customer Service could be better

Ben C.
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Customer did not leave a comment.

Rebecca J.
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they were all great

Vernon W.
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Customer did not leave a comment.

Marvin P.
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Friendly staff and prompt service Would recommend and do business here again

Marcus T.
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Customer did not leave a comment.

Meeckral W.
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James A.
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veola B.
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Macy F.
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MONICA T.
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Excellent customer service. She was very nice and attentive.

Lloyd R.
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The agent was extremely rude !!! Screamed at me about being 35 minutes late returning unit ???? Threatened me she would make sure I would NEVER BE ABLE TO RENT FROM UHAUL??? In the month alone I have spent $ 400.00 for four Rentals from Uhaul. I am a senior citizen and never had such horrible service. She told me she did not want to hear any excuses for being late just get out. That she would personally make sure I would never be able to rent from Uhaul. I am supervisor at a major fuel distribution company. I would never talk to a paying customer in this manner. I would be terminated!!! This a poor representation of long time established company !!??????????

Lloyd R.
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Great people!!!!!

Maryann L.
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Customer did not leave a comment.

ray H.
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Customer did not leave a comment.

RICHARD K.
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Office staff very friendly and helpful.

cynthia G.
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Beth V.
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Santa P.
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Great customer service and very friendly staff

Felecia C.
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Customer did not leave a comment.

Kimberly S.
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Alfreda F.
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Get rid of the employees and get better people for customer service purposes

Erin D.
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Customer did not leave a comment.

ronnie L.
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Dornechia S.
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I'm waiting on someone for u-haul to call me so I can find out why my card was charge twice when I already paid in full from the pick - up location

Leticia P.
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Great customer service

ANNETTE G.
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Very good service my hats off to Irma and Linda thanks guys.

Nathan K.
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Gorgeous facilities and the lady at the front desk was friendly and helpful.

Jaques J.
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Customer did not leave a comment.

Vincentia F.
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Dana W.
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Shelia B.
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Great customer service thanks??

Trinika M.
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Yolanda S.
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LOUIS M.
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Nothing, everything was excellent.

Joycelyn H.
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The manager was rude with poor customer service skills

Linda P.
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Customer did not leave a comment.

Dana W.
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Lance A.
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The van was fantastic. They are very professional at this location.

MARSHALL S.
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Customer did not leave a comment.

Erica T.
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The office smelled fantastic. The employees were very helpful as well. I will rent from here again.

Sherrill B.
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Great customer service

Shaka P.
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This was my second pickup location because the first didnt have the equipment needed. They where very helpful and inviting.

Andre H.
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Fire the manager she should not be interacting with the public

Sherrill B.
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Great customer service and friendly staff

Benjamin V.
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Customer did not leave a comment.

Kathrene T.
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Great customer service! Staff was delightful!

Joykiecia H.
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Quentin T.
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MICHAEL W.
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The lady that helped me really worked hard...the guys that hooked the trailer up was also great

diana L.
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I am very dissatisfied to know that I'm looking at my receipt and it has me using his truck for 2 days and I did not use this truck for 2 days the truck was return back the same day and I'm getting charged a hundred something dollars I was told that is 50 miles I didn't even do 50 miles and I put the gas back where I got it from I have before and after pictures and you send me a bill for that amount when I just use this truck use a truck actually on the 2nd and I didn't have a problem didn't even pay nearly that amount so I want to know what is going on and I want answers as early as July 10th 2018 and I want it now

nathan P.
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Customer did not leave a comment.

Argenis T.
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James T.
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SHARON A.
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MELVIN G.
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Have someone to at least assist in hooking up the trailer and helping to checkout the light functions. It's not easy to do alone exspecially when you have pay for the services .

Angela L.
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Customer did not leave a comment.

Thomas H.
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Kevin C.
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CHANTRELLE H.
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Anthony G.
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When hooking up the trailer to my pick truck, it was very difficult to pick up the trailer to set it on my hitch. Not sure there is not a stand to lower/raise the trailer. That can easily cause a back injury to a coustmer or employee.

Robert W.
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Service was very professional and friendly... awesome service .

Stephanie B.
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Customer did not leave a comment.

mitchell S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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