At other U-Haul locations, staff hooks up the trailer and checks everything out (lights, trailer hitch connection, etc.). Here, there was only one person on staff, so I had to do it myself. Otherwise, all went well.
Harold H
Customer Reviews for Westside Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young lady who helped me did an excellent job. She efficiently single handedly worked on my rental contract while attending the steady stream of customers. My truck unfortunately had a hole in gas tank which I tried my best to patch with metal tape. Got it to slow drip was best I could do.
efrin mhave more than one person on shift to handle and help customers. we needed help hooking trailer to the truck.
Tina LTruck I had rented should NOT have been allowed to be rented to anyone. I had to go to the Grant Road facility for them to look at a gas cap and engine light problem. Also, the gas tank leaked when it approached full. The vehicle in my estimation was not fit to be used for rental purposes until these items were fixed. I pre-paid for 12- moving blankets but only received 6. The Grant Road location provided me with a full set for my inconvenience. Your website suggested that I rent from this location which was not my first choice. Renter beware, choose a location that has a service area that can address any problems immediately, not a liquor store!
george tAmazing service. Thank you for the help. I will surely be coming back and refer around for you.
Frederico Si was bounced around to different locations to find rental after i had reserved . the location did not have rental as promised
daryl gThe location was great. Debra the associate at Westside liquor was amazing! Such and nice lady and very knowledgeable and helpful. Please pass along to her. Ac wasn’t working but overall great experience.
Kunthear C