Customer Reviews for Westside Market
(U-Haul Neighborhood Dealer)

Rating:

3.0

Truck ran good, Good AC. Friendly staff. Weird location in a convenience store in a sketch part of town. UHaul website could use an upgrade. It's glitchy and boots me out frequently

Rating:

2.0

I am a short person. I needed to move the seat forward in the truck to drive. Neither I nor the female clerk at Westside Market could figure out how to do this. We wasted at least 30 minutes trying to move the seat forward until finally the clerk asked someone from the business next door to help us. It took some strength from this person to move the latch so the seat could move forward. I will never again rent from a U-Haul satellite location, only from an actual U-Haul store. An engine light came on in the truck while I was driving it. When I returned the truck, the clerk mentioned that this was an ongoing problem.

Rating:

1.0

Seat didn't move forward or back they gentleman never checked the mileage or gas before I left but did when I got back charged for fuel even though I was above what I was given which was on E when I got it I took pictures of b4 and after and he didn't want to see it plus I was charged twice I definitely will never go back there I usually only use cypress one but they had to change my reservation to that awful place because of size I needed

Rating:

2.0

Sketchy

Rating:

4.0

Strange to pick up a U-Haul at a convenience store, but it was easy to get ice cream when I returned the truck!

Rating:

5.0

The reservation process was easy, location centralized, the associate was knowledgeable and helpful, made our visit extremely simple no waiting and he was extremely friendly. I will recommend my friends rent from this UHaul location.

Rating:

2.0

The location is not in a good part of town and they keep losing internet connection.