The location to me has no issues. The guy that runs it is very friendly and helpful. This will be my location from now onTorrence B.
Customer Reviews for Westside Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Open and close times. Everything else was goodVeronica A.
Why did I get charged 48$ and then 11$ more yesterday and this morning I'm being charged another 78$???CHRISTOPHER P.
Customer did not leave a comment.LORENA C.
Pave the entrance.JUAN L.
Customer did not leave a comment.BRADLEY S.
Customer did not leave a comment.Randall C.
Customer did not leave a comment.Kareem F.
Customer did not leave a comment.MATTHEW L.
The manager was accommodating and helpful! He provided the information we needed and provided helpful hints on returning the trailer. He hooked the trailer up and checked our electrical! All worked well!Russell O.
The drop off location was 45 min away, when there were serval locations closer to where I was. I will not use this company again. Cost me more in gas just dropping off the trailer.JUSTIN A.
They were very helpfulBARTON C.
Very nice people. Great experience.Austin V.
The cost of the truck was ridiculous I could have rented one elsewhere over night and been cheaperMICHAEL B.
Customer did not leave a comment.ROBERT M.
Customer did not leave a comment.SANDRA L.
Customer did not leave a comment.MICHELLEANN P.
They were very helpfulALFRED S.
Customer did not leave a comment.Andrea D.
Very helpful and personable. Pleased to work with them again.James R.
We had to re-schedule a couple times and he worked with us. Very friendly! Easy to find and easy to get in and out of. The truck was clean and in great shape!THOMAS S.
I appreciate the service I was given by the owner. He was very courteous and even had the truck rental ready and waiting for me the second time I used the service. I was able to give him a heads up that time. But even the first time, the transaction went smoothly. His hours were also more convenient for my schedule.Karen W.
Office was not clean and didnt appear to b organized. 2 large bird cages with wood shavings and droppings on the floorSHIRLEY L.
Customer did not leave a comment.Ken M.
Mark is the best and I only do business with him!!!!brent B.
Great location. Great serviceGary J.
Nice GuyLee P.
Tralier was hard to unhook the latch on it wouldnt unlock!!!jeff T.
Customer did not leave a comment.Michael G.
Excellent serviceKevin F.
Customer did not leave a comment.Alexis R.
This location was great and helped me so much when I had a major problem and they helped and took care of my problem. Best service I have ever had with U-haul. Thank you so much.Sherry F.
Customer did not leave a comment.Daniel T.
Customer did not leave a comment.Daniel T.
Customer did not leave a comment.Melissa S.
Customer did not leave a comment.christina C.
Truck was clean and full of gas. Only problem was the windshield was very dirty and there was no washer fluid. I will say that the reservation process was a bit of a problem. Had several issues online and on phone to get done.David O.
Customer did not leave a comment.Patricia M.
Customer did not leave a comment.Tim M.
Customer did not leave a comment.MELANIE E.
The gentleman in charge represented UHAUL very well. This interaction alone exemplified why I will always trust the UHAUL brand??Kimberley B.
I don't feel I should of been charged for any cleaning. All the stuff I rented was in the trailer. There was no one around so I left the blankets and dolly in the trailer like I was told to do.Larry W.
Easy to get to and easy to drop offJuan M.
Well i was scheduled to pick up the truck at 7am I didn't get the code for the truck to way past 8 I was directed by a uhaul agent to go to another location to pick up a truck the guy there was incredibly rude and told me he didn't have time to get me a truck because uhaul is his 3rd business so I called uhaul back they sent me back to the original pick up site where I still couldn't unlock the truck and had to wait for the owner to get there the customer service agent Juan was very helpful during this stressful time and west side storage apologized for the other location being so rude, I honestly don't know why yall let them rent out your trucks he's got the worst attitude and is incredibly rudeConnie H.
Customer did not leave a comment.Daniel T.
Customer did not leave a comment.ROBERT B.
Thank You â€œyet againâ€ for helping me move another vehicle.Jeff W.
Customer did not leave a comment.Sherry P.
I will definitely rent from Mark again.??Thomas H.
The man working was very rude. It was raining and he made me back the trailer into the parking spot myself and unhitch the trailer because he didn't want to get wet.alexandria S.
It was very nice a friendly helpful thank youLeah M.
Customer did not leave a comment.jeff F.
This place has â€œalwaysâ€ had what I needed. I don't live near by it, but when I need to rent something from U Haul it's the FIRST place I call. Thank You for that.Jeff W.
Super friendlyJames P.
Inform the customer what to expect on the email.Wendy S.
Customer did not leave a comment.jerry G.
Great customer service.Mike T.
Customer did not leave a comment.Steven E.
Customer did not leave a comment.Beatriz A.
We will always use this location for our moving needs. 5 star service always.Billy P.
Staff was extremely friendly. My pickup was less then 10 minutes loved loved that. However, the truck had cigarette ashes all over the seat and dashboard. I had to clean it.Dora E.
The car carrier strap ratchets were very stiff to operate. I used a little WD-40 to lubricate them and they were very much easier to use. The driver side wiper probably needed to be replaced as it has a smear approx. 1.5 inches wide in the middle.Wiley C.
Customer did not leave a comment.SCOTT W.
Customer did not leave a comment.Jenie M.
Customer did not leave a comment.Misti G.
I needed a 26', not available in Corsicana. I asked about the 20' truck, Mark told me the floor in the box was 19'8â€, it is 18', I needed 18'6â€ for my product to be moved, and stated that to him, was assured it would work, I had to use ratchet straps to hold the door down and product in. When I called was told to call 800-go U-Haul, which I did (pending). The truck was very dirt with mud in the floor, sticky in cup holders, but it was rainy weather and I didn't say anything, today I turned it in and was charged for it being dirty. I called mark and he said, nothing he could do about it, hung up on me and then called back to say â€œI gave you an extra 50-60 miles and you can't say thank you, just call and complainâ€. I thank him for his time and ended the call. Then received this text; I personally swept the back of that truck so I know the back was clean. I GAVE you like 60 miles & a bottle of water. Sorry you had a problem on the other end of your rental. This was the forth time I had rented from this location, unfortunately I think I need to find another location.lisa B.
Customer did not leave a comment.david S.
They go out of their way to make sure we have the trucks we reserve and we need. They even meet us before hours to ensure we can pick the trucks up when needed. That's why we do business there.RAYCHAUN B.
I had to tow a car to katy tx . the trip was smooth good dolly a d exalant people on both ends very polite and knowledgeable I highly recommend. Uhaul for you moving or towingrobert M.
Customer did not leave a comment.Debra C.
Nothing all was greatDIANA E.
Customer did not leave a comment.William M.
Customer did not leave a comment.Erin H.
Nothing. Simply put, I have used this retailer for years for all my moves. He always makes sure I get everything I need and at the best prices.KERRIE W.
Customer did not leave a comment.DANNY O.
As always first classNOLAN V.
Rented a lot of trucks in my life time and I think Westside Storage with Mark as it's captain is the best. He makes it a point to know you the first time you visit him. That's makes it a difference when you are a person and not a number.NOLAN V.
Every time I need to rent a U-Haul for work they always take care of me and very pleasant to deal with. I drive out of my way to go to this location over others that are closer because of the service.CHRISTOPHER C.
Mark has always worked hard to make sure that I have a truck on the day I need it. His location is handy for me and easy to get in and out of. I appreciate Mark because I think he and I are cut from the same cloth. Hard to find people now days that care and appreciate your business. Mark is that personNOLAN V.
again great service!Clyde C.
again great serviceClyde C.
Best uhaul aroundClyde C.
Always great service!BOBBY W.
always quick & easy at westside storageClyde C.
I move people & this is where I go, nuff saidClyde C.
Customer did not leave a comment.Charles M.
Again Mark had the equipment waiting for us & ready to go. We're movers so time is money!Clyde C.
Excellent customer service!Fandra G.
only place we go! nuff saidClyde C.
Customer did not leave a comment.Michael D.
Again took GREAT care of us!!!Clyde C.
We are movers so time matters. Mark always gets us in & out quickly he also goes to get trucks for us. Great job!!Clyde C.
Get your system correctnaomi B.
Again Great Service! Thanks MarkClyde C.
Customer did not leave a comment.malissa W.
As always couldn't ask to be treated any more fair than with Mark. He always works hard to make sure I have a truck when I need it, even in the busy times...â€¦.ThanksNOLAN V.
Nothing... Everything went very well for my move...Thank You Mark!!Carole T.
Mark at Westside takes great care of us.BOBBY W.
We always use 'em!Clyde C.