Customer Reviews for Westside Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Westside Storage

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Sherry F.
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This location was great and helped me so much when I had a major problem and they helped and took care of my problem. Best service I have ever had with U-haul. Thank you so much.

Daniel T.
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Customer did not leave a comment.

Daniel T.
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Customer did not leave a comment.

Melissa S.
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Customer did not leave a comment.

christina C.
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Customer did not leave a comment.

David O.
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Truck was clean and full of gas. Only problem was the windshield was very dirty and there was no washer fluid. I will say that the reservation process was a bit of a problem. Had several issues online and on phone to get done.

Patricia M.
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Customer did not leave a comment.

Tim M.
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Customer did not leave a comment.

MELANIE E.
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Customer did not leave a comment.

Kimberley B.
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The gentleman in charge represented UHAUL very well. This interaction alone exemplified why I will always trust the UHAUL brand??

Larry W.
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I don't feel I should of been charged for any cleaning. All the stuff I rented was in the trailer. There was no one around so I left the blankets and dolly in the trailer like I was told to do.

Juan M.
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Easy to get to and easy to drop off

Connie H.
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Well i was scheduled to pick up the truck at 7am I didn't get the code for the truck to way past 8 I was directed by a uhaul agent to go to another location to pick up a truck the guy there was incredibly rude and told me he didn't have time to get me a truck because uhaul is his 3rd business so I called uhaul back they sent me back to the original pick up site where I still couldn't unlock the truck and had to wait for the owner to get there the customer service agent Juan was very helpful during this stressful time and west side storage apologized for the other location being so rude, I honestly don't know why yall let them rent out your trucks he's got the worst attitude and is incredibly rude

Daniel T.
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Customer did not leave a comment.

ROBERT B.
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Customer did not leave a comment.

Jeff W.
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Thank You “yet again” for helping me move another vehicle.

Sherry P.
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Customer did not leave a comment.

Thomas H.
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I will definitely rent from Mark again.??

alexandria S.
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The man working was very rude. It was raining and he made me back the trailer into the parking spot myself and unhitch the trailer because he didn't want to get wet.

Leah M.
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It was very nice a friendly helpful thank you

jeff F.
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Customer did not leave a comment.

Jeff W.
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This place has “always” had what I needed. I don't live near by it, but when I need to rent something from U Haul it's the FIRST place I call. Thank You for that.

James P.
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Super friendly

Wendy S.
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Inform the customer what to expect on the email.

jerry G.
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Customer did not leave a comment.

Mike T.
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Great customer service.

Steven E.
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Customer did not leave a comment.

Beatriz A.
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Billy P.
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We will always use this location for our moving needs. 5 star service always.

Dora E.
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Staff was extremely friendly. My pickup was less then 10 minutes loved loved that. However, the truck had cigarette ashes all over the seat and dashboard. I had to clean it.

Wiley C.
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The car carrier strap ratchets were very stiff to operate. I used a little WD-40 to lubricate them and they were very much easier to use. The driver side wiper probably needed to be replaced as it has a smear approx. 1.5 inches wide in the middle.

SCOTT W.
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Customer did not leave a comment.

Jenie M.
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Misti G.
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Customer did not leave a comment.

lisa B.
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I needed a 26', not available in Corsicana. I asked about the 20' truck, Mark told me the floor in the box was 19'8”, it is 18', I needed 18'6” for my product to be moved, and stated that to him, was assured it would work, I had to use ratchet straps to hold the door down and product in. When I called was told to call 800-go U-Haul, which I did (pending). The truck was very dirt with mud in the floor, sticky in cup holders, but it was rainy weather and I didn't say anything, today I turned it in and was charged for it being dirty. I called mark and he said, nothing he could do about it, hung up on me and then called back to say “I gave you an extra 50-60 miles and you can't say thank you, just call and complain”. I thank him for his time and ended the call. Then received this text; I personally swept the back of that truck so I know the back was clean. I GAVE you like 60 miles & a bottle of water. Sorry you had a problem on the other end of your rental. This was the forth time I had rented from this location, unfortunately I think I need to find another location.

david S.
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Customer did not leave a comment.

RAYCHAUN B.
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They go out of their way to make sure we have the trucks we reserve and we need. They even meet us before hours to ensure we can pick the trucks up when needed. That's why we do business there.

robert M.
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I had to tow a car to katy tx . the trip was smooth good dolly a d exalant people on both ends very polite and knowledgeable I highly recommend. Uhaul for you moving or towing

Debra C.
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Customer did not leave a comment.

DIANA E.
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Nothing all was great

William M.
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Customer did not leave a comment.

Erin H.
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Customer did not leave a comment.

KERRIE W.
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Nothing. Simply put, I have used this retailer for years for all my moves. He always makes sure I get everything I need and at the best prices.

DANNY O.
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Customer did not leave a comment.

NOLAN V.
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As always first class

NOLAN V.
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Rented a lot of trucks in my life time and I think Westside Storage with Mark as it's captain is the best. He makes it a point to know you the first time you visit him. That's makes it a difference when you are a person and not a number.

CHRISTOPHER C.
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Every time I need to rent a U-Haul for work they always take care of me and very pleasant to deal with. I drive out of my way to go to this location over others that are closer because of the service.

NOLAN V.
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Mark has always worked hard to make sure that I have a truck on the day I need it. His location is handy for me and easy to get in and out of. I appreciate Mark because I think he and I are cut from the same cloth. Hard to find people now days that care and appreciate your business. Mark is that person

Clyde C.
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again great service!

Clyde C.
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again great service

Clyde C.
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Best uhaul around

BOBBY W.
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Always great service!

Clyde C.
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always quick & easy at westside storage

Clyde C.
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I move people & this is where I go, nuff said

Charles M.
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Customer did not leave a comment.

Clyde C.
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Again Mark had the equipment waiting for us & ready to go. We're movers so time is money!

Fandra G.
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Excellent customer service!

Clyde C.
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only place we go! nuff said

Michael D.
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Customer did not leave a comment.

Clyde C.
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Again took GREAT care of us!!!

Clyde C.
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We are movers so time matters. Mark always gets us in & out quickly he also goes to get trucks for us. Great job!!

naomi B.
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Get your system correct

Clyde C.
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Again Great Service! Thanks Mark

malissa W.
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Customer did not leave a comment.

NOLAN V.
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As always couldn't ask to be treated any more fair than with Mark. He always works hard to make sure I have a truck when I need it, even in the busy times...….Thanks

Carole T.
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Nothing... Everything went very well for my move...Thank You Mark!!

BOBBY W.
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Mark at Westside takes great care of us.

BOBBY W.
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A+

Clyde C.
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We always use 'em!

Clyde C.
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again took great care of us!!

BOBBY W.
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great service! good folks!

BOBBY W.
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only uhaul we use

Clyde C.
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A+

NOLAN V.
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As always Mark always has everything in order and get me in and out without any problems. He seems to go the extra mile to make sure his customers are treated with the upmost respect and he knows how to solve a problem if one ever comes up. With all the places in town, he is the only one I do business with. Thanks for checking on me it means a lot

BOBBY W.
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A+

BOBBY W.
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Plans changed and Mark @ westside opened up late to take care of us. Great Service!!!

BOBBY W.
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A+

BOBBY W.
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the folks at westside took good care of us

BOBBY W.
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Westside always takes great care of us.

Clyde C.
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A+

tanya M.
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Albuquerque uhaul. Best exp I have ever had w uhaul.....Bing, bang, bad a**.

NOLAN V.
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I never have a problem when I rent my truck from Mark at West Side Storage. Rented several trucks from him for a long time. Don't change a thing Thanks Nolen Vest

Clyde C.
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Customer did not leave a comment.

Clyde C.
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We move people & this is the only place we go!!!

Clyde C.
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Thanks to Mark & Steven made it easy!

Clyde C.
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A+

Mark S.
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I would think that even though we returned the trail where we intended but not where the young man listed on our contract that they should have been able to enter the serial number from the trailer and get it checked in.

NOLAN V.
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Your man a Westside Storage and U-Haul is a good man. We have had a long time working relationship. He tries to have me the truck I need when I need it. Don't change a thing Thank You

Clyde C.
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I am a mover & this is the only Uhaul we use! Nuff said!!

BOBBY W.
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Good People Great Service!

Clyde C.
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Customer did not leave a comment.

Clyde C.
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A+

Clyde C.
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in & out quickly!! Great Service! AGAIN

Clyde C.
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Again Westside comes thru with truck when others can't or won't. Thanks guys

CLYDER C.
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Excellent Service!!!

Clyde C.
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Still Great Service!!

tanya M.
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He was a complete badass and considering how bad the trip went, he made it easier to contend with.

Clyde C.
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Great Service!!!

TIFFANY H.
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A Good Men

JOHN G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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