Always a pleasure to do business here.
Robert Ward
Customer Reviews for Wheals & Deals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!!!
alton speightBest place in Salisbury to rent a truck-owner is super friendly and helpful-would highly recommend coming here.
PAUL ROBERTSONFriendly and courteous owner
Robert PotterYes
ARMANDO PINEDAThis is the BEST place for your UHaul needs. The owner is a decent man and always makes the experience of renting easy.
JAMES FRENCHEverything is good
Horace MooreThis U-Haul location provided a seamless moving experience with their reliable equipment and friendly customer service. The rental process was efficient, and the well-maintained trucks made the move hassle-free. Highly recommend!
Rodney WallaceAnother awesome rental experience!
Walter SherrillThe Gentleman was very polite and helpful. Explained everything to me. The only Question I have is that I was informed that the $100.00 Deposit would be Put back on My Card It hasn't been done yet. Thank you again Sherry Lilly. Stay Safe and Blessed 🙌.
Sherry LillyAssociate was helpful enough
ventry tylerLarge site and easy access. Individual was helpful getting the trailer parked in the location. Great experience.
larry gougeService is consistently first rate, the representative is always professional, courteous and happy to answer any questions regarding the operation of the equipment. Despite the shift from "service", in the service industry, you can always count on a refreshing, personable interaction. I always look forward to renting from here!
Paul RanabargerThe movers were quick and very professional. I will definitely use them again.
Reginald JonesNo improvement, Mr.K provided above and beyond great service! I’d recommend him to anyone! I was blessed with so much more than a rental today! Thanks Mr.K
thabatha sneedThe representative was very helpful and nice. We had a great conversation. I have used this location before and will again as needs arise. I strongly recommend this location.
Ben BakerPerfect once again!
Kimberly CollinsA complete renovation of the office area! Clearly taking what was an exceptional experience and making it extraordinary. Service was above and beyond as usual. I visit this location frequently due to my poor judgement in automobiles and he always has the correct equipment available. I could not recommend more highly!
Paul RanabargerEverything was excellent.
William MoodyExcellent customer service, always friendly & helpful!
JOHN UNDERWOODUsing the app to sign-in was the only discouraging part of this process. Uploading the necessary pictures at this location took a very long time. I'm not sure why but my sign-in process was inconveniently long for this reason alone.
Eric WestGreat & friendly customer service!
JOHN UNDERWOODI would recommend for drop off only
Timothy PryorThe technician is very friendly and helpful. He was well aware of assigning and receiving equipment.
Renita MenchionStore hours said it was open no one there to help return trailer. No room to unhook trailer no equipment there to get trailer off of trailer hitch will not return equipment there again will go to different location
Troy LaVanwayThe staff was friendly, but the office location looks like a junk yard that needs organization. Nice people, but the office was tight and reminded me of a hole in the wall in need of a mass clean-up
Valire CarrCopel CopelandThe typical exemplary service I've come to expect from this location. Extremely helpful, engaging and knowledgeable. Equipment is always fully functional, clean and maintained.
Paul RanabargerWell, I went to 3 different locations trying to drop off the truck. If this was the last place I went, the building was small, filthy, cluttered, dirty. If it was the second place I went, it was closed on Monday. It was July 31st (a Monday) and the first time they were closed on Monday. I did not get to see inside, but they did not have a drop box. The first place I went looked like it was closed. The entire business seemed to be gone.
Renee NelsonGreat Service !
CHARLES CAVEI used the app on my phone and a lack of internet made it difficult to load pictures to the app.
Jennifer PerrellThis is, without doubt the most customer service oriented U-Haul location I've ever visited. The U-Haul representative is polite and helpful with every step of the process. Furthermore, he's extremely understanding when any issue may arise that may or may not be the fault of the customer. I wish every company that I did business with, was this well run and every employee, this courteous!
Paul RanabargerVery friendly service. Easy to work with. Highly recommend.
Kate FisherVery professional
Christopher McDonagh IIAlways thinking of the best rental structures to save my design business money on logistics Thank you!!
Frances TaylorLocation was clean and they made the dropping off process easy.
Kristina CowanThe owner always has a van to serve my interior design needs and so courteous
Frances Taylorprofessional service, great equipment , fast and easy.
khaled KhatibWasn't told about extra milage, put gas in truck guess it wasn't enough
Cathy VandykeI don't think it's fair I have to put gas back in the uhaul, Pay a dollar per mile, and then I'm charged a gas fee? Seems like robbery
Dylan ThomasFast friendly service and a extremely easy stress free process
Dana MoroAwesome service!!
Laurie StecklerNothing everything went well
Horace MooreCustomer service at the store was outstanding
Stacy MooreOwner was very helpful. Even after hours he took the time to make sure I had my rental in order. Over and above in my opinion. Thank you so much.
William RodriguezNo improvement needed. I was met with professionalism, courtesy, and kindness.
Theresa OdomThe guy was very friendly and helpful! :)
London SaundersThe easiest time I've ever had renting a vehicle from U-haul. I highly recommend this location and will use again when needed.
Helen BaileyVery friendly owner and smooth experience. I received excellent customer service from this location. Would highly recommend
Stephanie MorganMy experience went smooth. I did contactless pick up, the instructions were clear, the U-haul van was clean and easy to locate. The key was easy to locate and the van was in good condition.
HENRY HARDMANUnfriendly rep, I didn't know or want to have to download an app to get my truck even though I'd have to get the key from rep anyway. He seemed bothered by us being there. Though we were the only ones there. He took and leaf blower to the cab before I entered. Odd. Nothing was wiped down. Mud on the mats, but fine it's been a rainy week. I pointed out unmarked damage and he responded with just take pictures and you bought insurance so it doesn't matter. Well it does matter. I shouldn't have any sort of a claim in my name for preexisting damage that he didn't log. Fishy... Scamish... ??? Engine sounded terrible, which I'm sure doesn't equal great gas milage. Once we opened the back of the truck we found nails, broken glass and other debris. I swept it out because I didn't want our belongings damaged. And made sure that there wasn't anything left in the truck after our use. The after hr check out is needing major overhaul. Tell me from step one what pics need to be provided so I don't have to jump from one program to another. Especially in weak signal areas. Had to restart process due to this issue. Gas gauge and mileage should be verified by pic from the start. Don't have me type it in and follow up by telling to provide proof. 🤦 But hey you'll make sure to charge for all miles and gas gallons... Seems a bit unbalanced and smells like shady business practices. Oh and making me take a picture of where the truck is parked for next user?... Um next to or between the other U-Haul trucks? What purpose does that serve. Tell me to take a pic of the plate number. That's clear and unique. Just saying.. practice what the preach.
Nichol JohnsKelly was great! He was pleasant and friendly! I had to extend my rental since my closing was delayed and he worked with me to accommodate. I really appreciate it!
Sally MillerI received wonderful service from this location.
JOSEPH JOYNERI always rent trucks here because of the excellent customer service. The owner is always helpful, kind and friendly!!!
Crystal JacksonThe owner was open on Sunday morning and was very helpful!!
Daphne BeckFriendly owner and pleasant to work with.
PAUL ROBERTSONThere is nothing to improve here the man in charge is always so sweet and nice. He understands the hassle of moving and that it can be a pain for people, so he really make sure your experience is a great one. If I ever need to move on my own again his place of business will always be my first choice.
Latisha LattaThis was our second time renting from this uhaul area and serves was just as great as the last time.
laronja vaughanExcellent experience for me.
James WilliamsQuick and friendly service. Highly recommended.
Tracey Cowan