This truck was really bad and outdated. For this price and U-Haul I expect at least a backup camera. You should be able to roll those out without upping prices. Other than this no I don’t recommend the experience with this truck. It also had so so so many ants! On the dashboard and through the sides of the truck while sitting. No food was eaten and noticed a lot of them at once. They would crawl on us through our trip. Lastly the app experience is dumb with the gas check. It should only use numbers I don’t know why it makes you estimate when you can calculate exact numbers. As a result, it think it can charge you ridiculous amounts of money for not filling the gas. Even if you did return it at the level you got it at. Luckily there’s an option to say no I refuse and state why. But still it’s not great for my experience
Kusal C
Customer Reviews for Whip Clean
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
By far the best rental experience I’ve ever had. Great communication and hassle free process. Used the U-Haul and app and it eliminates the need to waste time at a rental counter. Easy like Sunday Morning…
Miguel IProcess was smooth and quick. I was behind schedule picking up but was able to still be accommodated! Thank you
AMBREA NU Haul Mobile app needs to be improved A LOT. It took me about an half hour to pick up.
Jae YNew location for me, as a regular customer. Agent was very friendly and efficient with pick up and drop off.
christopher b