Customer Reviews for White Glove Restoration Solutions

Don't charge me for gas when I returned it with the same amount i got it with

Have rented several times in the past and will continue to do so. Very accommodating and friendly.

No issues from me

Excellent Customer Service. The truck was clean and ready to go when I arrived. I would recommend renting from this location.

Friendly and helpful. No problems

The guy was very helpful courteous and we were able to go and move quickly. We have already recommended the Rosevale Uhaul

These guys are awesome! Very friendly and helpful. Will use them again.

Service was excellent, the gentlemen that set me up was great . Wiped down truck interior in front of me even tho said it had already been done and had great manors as well.

Nothing It was very quick and easy to rent and return the truck. I had a very good experience. Thank you John Bonhurst

Would like to take this opportunity to rate our customers, All of our customers are awesome and the majority understand the rental requirements implemented by Uhaul Corporate. We do appreciate you!! NOTE: If a customer returns their truck rental low on fuel, masks, gloves and or garbage left behind in the truck. It is a dealer requirement to report these incidents to Uhaul Corporate. Uhaul Corporate will determine what additional amount that will be charged to the credit card for this occurrence. To avoid any additional charges. Please return the truck rental in the condition and fuel amount when dispatched! Thank you! .

Always a pleasure!!!!

Lawrence was the man! He was so extremely helpful, knowledgeable, friendly and set us up perfectly! Above Nf beyond! Thanks!

Great experience with this location.

No workers on the premise. Glitch with online Uhaul site wouldnt allow me to pick up the truck online, Had to wait on the phone atleast 30 minutes for help. Locations small and dirty, strong cigarette smell.

Always get trucks and vans here this place is awesome

Friendly customer service. Would definitely recommend

I have been dealing with Lawrence for over a year now and he has performed above and beyond expectations. Thanks

TJ at White Glove was great. Will recommend to friends and family.

We use this UHaul location (Ronkonkoma) often. Great service... always available. ??????????

Super helpful and courteous.

Had to jumpstart my rental van shortly after picking up the rental.

Great customer service and ease.

Did not have my reserved vehicle ready/available. Employee stated hours were 9-5pm and was not available at 4pm.

Webb site did not indicate that I would have to pick up my boxes in one location and the truck at another

I am a regular customer at White Glove renting at least 2-3 times a month for my business. Lawrence always makes sure that I receive the truck or van requested ( prefer the Chevy van)when needed. Vans are late model vehicles and kept clean and well maintained. Thanks

You should talk to customers politely because everyone not good at English ,for that more help to customer.after all good .thanks

Everything was Terrific. Thank you for great customer service.

Awesome service, the owner was nice helped me out with whatever i needed

Everthing its excellent service

Lawrence is always a pleasure to deal with. A independent owner who will go the extra mile unlike corporate owned facilities.

Great customer service! They got me on the road quick and were very helpful.

Direct them to a different location however in lieu of that option you might want to have this location pursue the philosophy that good customer service is a vital part of their success at both the beginning and end of an interaction. And a little consideration and or kindness can go a long way. That one should not have to m8i r BBC mop Xss l

The truck had no dash board lights ,no blickers .it ran horribly.

the people at this location are very nice my issue was with the truck. it has very poor gas millage at best on the highway at 60mph it was getting 13.5 mpg I get 40+ in my car now I understand car is much different than a truck but I was at least expecting near 20 on highway. my brothers f150 gets above 20. also an 8 cylinder. and the mirrors on the truck cant be adjusted I had to lean as for as I can when switching lanes to see the back of the truck in the mirror most of the time all I could see was 2 lanes over in the mirror. only way to adjust the mirror is with an Alan key that I didn't have.

The owner was very nice. I would give him a higher rating. However, his office assistant, not so nice. When I arrived, I told her I needed the smallest truck available. She ended up giving me a different truck for a higher price and then telling me I didn't ask for the other truck. The contract was rewritten for the smaller truck. But the next day I was over charged because the original contract which was $50 extra was never deleted. To add, I was charged for 26 miles even though I only drove 10. That's infuriating to me. I had to jump through hoops to get everything corrected (called TD bank to dispute the $50 overcharge) when she could've just done it right in the first place. Now I don't trust them and they lose business.

great service and the owner is a very nice person.

Extremely happy with the service, the truck itself and how helpful the Owner, Lawrence was. Thank you.

Very accommodating and convenient !

I wouldn't change anything.

Not our assigned drop off location, originally it was 498 Hawkins Ave 11779, Was not open during advertised hours the two times I stopped to return the truck! Cost me extra dollars as I had to add miles to my trip. Additionally, I was forced to fine a parking space for an overnight time period. Very disappointing! Really spoiled an otherwise great experience. Would enjoy speaking with a representative regarding this matter , 631-484-4438, Kevin Carpenter

Upon return of the vehicle, i got prompt, courteous service from Kristen in the main office. I will definately be recommending this location to friends in the future.

I have always went to this U Haul dealer and they always make me feel like family. They are friendly, makes your visit spectacular and never leave you with worries about their products. They are the Best. Thank you forall you do for me Chavonne Nunez

Always goes above and beyond. Awesome uhaul rep.

People were friendly but office was messy and had no extras (boxes, locks, etc)

I didn't get the name from the Lady who helped me, she was incredibly helpful and courteous will go back

Nice people, outstanding service,thanks for a great experience!

Excellent customer service and support. They went above and beyond what was expected to help satisfy my needs. I would recommend them to any family member or friend.

The trucks are old. The one we had leaked rain water all over. The stuff we loaded in the truck was damp, luckily it was not personal items.

Nothing .. awesome customer service.

Amazing customer service !

Excellent customer service. Will use again. Bubba

Friendliest easiest experience I've ever had renting a u-haul truck!!! Will recommend to everyone!

Excellent u-haul location to rent from. Owner was knowledgeable, friendly and had all equipment needed and all in excellent condition. This will be my uhaul contact no matter what location I pick up from. Thank you for your great help and service.

Was very helpful and experienced. Quality Customer service will recommend to all my friends and family and community at large. Bubba

Lawrence at White Glove Restoration is polite, professional and overall Awesome. Definitely will refer him to family and friends.

Lawrence was amazing! Incredibly kind and helpful. Would highly recommend this location!

I chose this location as it was the original one scheduled and was closest to my residence. When I called the woman was helpful finding a Taxi. Owner had even been willing to drive me home to save the fare but was at an appointment when I arrived. The woman was very nice to talk to. This EXCELLENT service means a lot to your company & customers. I will ALWAYS use that location should I have future needs in this area