Owner was great
Jeffrey C
Philly Beer & Soda Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centereach, NY 11720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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it's very silly that you can't pick it up and drop it off in a different place. I spoke to a live agent who was very not-accommodating. you're basically a DIY moving company. offer the service at a charge!
THOMAS KEverything at this location is perfect. Dont change a thing Easy Peasy
darin oVery helpful
ANDYF Dthe issue is with the app rather than the location itself. I had called UHaul directly on May 25 to get help with booking a truck. Steven was very helpful and confirmed that there was one last 10ft box truck available at Ronkonkoma. I was emailed a confirmation. Two days before my scheduled moving date, I checked the app as he suggested and found out that the truck I had clearly reserved was no longer available. Instead, my pickup location was changed to a further location, half an hour away from my original location. Meanwhile when I did a new search on the app, my desired truck was available at a third location that was closer than what the app directed me to. When UHaul called me the day before to confirm everything, I inquired about this. Natalie was extremely helpful and accommodating. She was able to change my pickup location to the closer place, even though it wasn't my original preference. She called me back when there was an issue with the pick-up time (I had originally scheduled it at 10am but the new pick-up location wasn't open until 10:30, and the place kindly agreed to help me at the earlier time). The physical locations and uhaul were great, along with the staff, but the app itself is so frustrating I would not recommend it at all.
Jessica K