Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I put in Calico Rock location for my pick you but it reserved the location in Midway.
Christopher J
Rating:
5.0
Customer did not leave a comment.
THOMAS B
Rating:
5.0
Called to see if they had a drop box for keys. She explained what we needed to do since they were closed on Sunday.
Erwin B
Rating:
5.0
Great people very friendly. Super clean truck. I would 10/10 use them again.
WAYNE M
Rating:
3.0
It was an okay place. Employees were friendly and helpful.
david C
Rating:
5.0
Customer did not leave a comment.
Johnny B
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
5.0
Customer did not leave a comment.
Linda K
Rating:
5.0
Customer did not leave a comment.
JEREMY P
Rating:
5.0
Customer did not leave a comment.
Paul Y
Rating:
5.0
Angie was wonderful with whom to do business. She heard what I needed and made sure I got those needs met.
The process was efficient and pleasant.
Thank you, Angie! Thank you, U-Haul!
Carol G
Rating:
5.0
Customer did not leave a comment.
Robert R
Rating:
3.0
Customer did not leave a comment.
Buddy S
Rating:
3.0
Customer did not leave a comment.
Michael W
Rating:
5.0
Customer did not leave a comment.
Charles W
Rating:
5.0
Service was great @ all locations! Appreciate you! GIL CREDEUR
Gil C
Rating:
5.0
Customer did not leave a comment.
Ron S
Rating:
4.0
Attentive, prompt and courteous. The $50 issue did not appear to be their fault.
JOHN C
Rating:
4.0
Nothing
Sereta S
Rating:
1.0
Customer did not leave a comment.
Tasha M
Rating:
5.0
Customer did not leave a comment.
Carolyn L
Rating:
5.0
Customer did not leave a comment.
larry a
Rating:
5.0
Customer did not leave a comment.
Richard F
Rating:
5.0
Customer did not leave a comment.
RANDY S
Rating:
4.0
Customer did not leave a comment.
jeff b
Rating:
5.0
Customer did not leave a comment.
Sharon S
Rating:
5.0
Customer did not leave a comment.
Jay K
Rating:
5.0
Customer did not leave a comment.
Jeremy J
Rating:
5.0
Customer did not leave a comment.
Wendy M
Rating:
5.0
Free rental free loading and unloading smother roads and free beer !
clayton c
Rating:
5.0
Customer did not leave a comment.
Sarah B
Rating:
5.0
Great customer service!
Matthew H
Rating:
5.0
Angie was awesome can't get better than her.
Bobby S
Rating:
5.0
Customer did not leave a comment.
Carmel S
Rating:
1.0
I made my reservation online and when I got to the u-haul store she tried to tell me I have to keep the u-haul overnight. I tried to explain I was leaving to Michigan in my car in 6 hours. This is the same thing she did over a year ago when I had rented a uhaul she told me I couldn't bring it back till tomorrow and I had Already had the u-haul for 2 days. I had to leave the u-haul store and call the 1 800 customer service to fix things. Not fixed yet got there and there's 2 different prices I was told one price on the phone and when I got to the u-haul store I received another price. i had 2 men at 20 an hour standing around for 45 minutes because uhaul cant deliver my contracted time or price. Last year I had 3 guys at 20 an hour standing around for 5 hours. Always should expect problems and delays. Dont rent uhajls from Calico Rock Arkansas Uhaul because she tries to force customers into keeping the trucks overnight regardless of the customers needs.
Gina Y
Rating:
5.0
Customer did not leave a comment.
Tessa W
Rating:
5.0
Customer did not leave a comment.
Angela O
Rating:
5.0
Customer did not leave a comment.
Judi K
Rating:
3.0
Customer did not leave a comment.
MARGIE S
Rating:
1.0
I returned after only using truck for 8 hrs on 24 hr rental and was over charged! For sapose turn in late after I contact and reported issue!!
Jennifer R
Rating:
5.0
Whiteway provided an excellent experience.
Connie B
Rating:
1.0
Horrible company, Horrible equipment
RODNEY J
Rating:
5.0
Customer did not leave a comment.
LAYMON T
Rating:
5.0
These people were so friendly and had us on the road within 15 minutes of arrival!!! Five star service out of 5 stars!!!
Krista B
Rating:
5.0
Customer did not leave a comment.
Shea H
Rating:
5.0
Customer did not leave a comment.
Shelly B
Rating:
5.0
Customer did not leave a comment.
Jeramy S
Rating:
5.0
Customer did not leave a comment.
Geneva T
Rating:
4.0
Customer did not leave a comment.
Ray S
Rating:
5.0
Very nice people, excellent and speedy service
debbie b
Rating:
5.0
Customer did not leave a comment.
Daniel L
Rating:
5.0
Customer did not leave a comment.
Daniel L
Rating:
4.0
Customer did not leave a comment.
Daniel L
Rating:
5.0
Customer did not leave a comment.
Daniel L
Rating:
5.0
always very friendly service its a pleasure renting from this location
Robert M
Rating:
5.0
i dont think that you need to improve anything the rental was fine and the service was excellent
Robert M
Rating:
4.0
Customer did not leave a comment.
Carl M
Rating:
5.0
Customer did not leave a comment.
Rhonda H
Rating:
4.0
Customer did not leave a comment.
Darron P
Rating:
5.0
Customer did not leave a comment.
William S
Rating:
4.0
Customer did not leave a comment.
joseph f
Rating:
5.0
Customer did not leave a comment.
John N
Rating:
5.0
I'm very satisfied with White Way Tire & Lube!
BARRY W
Rating:
3.0
Customer did not leave a comment.
Nicholas J
Rating:
5.0
Customer did not leave a comment.
Anthony G
Rating:
5.0
Everything was great!
Lisa D
Rating:
5.0
The lady here is always very nice to deal with. Makes us feel glad we are moving to that area.
Wilda N
Rating:
5.0
Customer did not leave a comment.
John T
Rating:
5.0
Because of a computer issue on your side my order was messed up.
Eva T
Rating:
5.0
Customer did not leave a comment.
RUSS B
Rating:
1.0
Customer did not leave a comment.
CORY M
Rating:
5.0
Customer did not leave a comment.
Paul T
Rating:
3.0
Customer did not leave a comment.
Rex E
Rating:
5.0
Customer did not leave a comment.
Daniel R
Rating:
5.0
Customer did not leave a comment.
Tabitha P
Rating:
5.0
Customer did not leave a comment.
Roxanne H
Rating:
3.0
Customer did not leave a comment.
Paul S
Rating:
5.0
Customer did not leave a comment.
Tommy B
Rating:
3.0
Great job
james c
Rating:
5.0
Customer did not leave a comment.
LISA W
Rating:
3.0
Customer did not leave a comment.
DALE W
Rating:
5.0
Customer did not leave a comment.
RODERICK B
Rating:
4.0
This equipment had a seal that allowed water to get into the trailer causing some items to get wet and making the floor trecherous for unloading. I don't think the provider could have known it. I notified the drop off provider and hopefully it was fixed for the next person. Otherwise, all went well with the rental. It was easy to haul.
Connie B
Rating:
5.0
Customer did not leave a comment.
MARK T
Rating:
4.0
I want to comment on U-Haul in general. I would say it is not right for U-Haul to automatically charge me for 2 days based on a 308 mile trip. I picked up the auto transport trailer Saturday morning and was at my destination by Saturday evening. I should only have been charged for 1 day. Hats off to U-Haul for gouging the working man.
Matt F
Rating:
3.0
Customer did not leave a comment.
JOHN S
Rating:
3.0
no problems everyone was very helpful
DOUG M
Rating:
4.0
I reserved the trailer in advance. When I arrived the agent was checking out another customer. When it was my turn she had all my paperwork ready and only needed a few questions answered by me and my credit card. The transaction was smooth and professional
