Customer did not leave a comment.Jodi S.
Customer Reviews for Wicked Diesel & Auto Specialists
(U-Haul Neighborhood Dealer)
Billings, MT 59101
Services at this Location:
- Mon–Fri8 am–5 pm
- Saturday10 am–2 pm
Special Operating Hours
- 11/26/2022 - 11/27/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was closed when the van was deliveredBrent P.
Customer did not leave a comment.John V.
Customer did not leave a comment.Tara R.
Customer did not leave a comment.Nathan N.
I don't want to be charged for the after hours drop off. There are no hours or days open posted at the location. There is debris everywhere-junk vehicles and no clear parking spots. The uhaul key drop off is hidden on the other side of the building-you have to search for it. And it isn't the fault of the facility-but there is a high homeless population and as I went around the side an individual was walking fast to get inbetween me and my vehicle and was yelling about how someone/something is going to kill everyone. So the key was dropped bc there was no way I was coming back to this place, trying to guess when they're open. Unsafe. Inconvenient.Kinsley K.
A 6X4 trailer rented for 4 hours should not amount to $90. Especially for in town moving.RJ M.
Customer did not leave a comment.Bryan T.
Finding a unit was one of the worst time I have had.Paul M.
Customer did not leave a comment.James S.
Customer did not leave a comment.Jacob F.
Customer did not leave a comment.Marcia P.
This rental was less than acceptable. My original quote of $192 finally resulted in a bill of $335.92. THAT'S BULLSHIT. Originally scheduled for pickup on 04/12, I had to change the date to 04/15 due to a snow storm. Since the only drop off location was closed on Sunday (the drop off day) I opted to pay for an additional day. With the drop off location closed I was basically cheated out of one rental day THAT I PAID FOR. When I discussed the issue with the U-Haul customer service rep I was told that the price had changed as the price I was quoted was for the day the reservation was made - not the day of the rental. The CSR said the price went up due to the fact that the date was a high demand date. Why wasn't the correct price disclosed when the actual pick-up date was entered into the reservation? I have rented from U-Haul several times with little to no problem. I will certainly think twice before using U-Haul again.Glen M.
Customer did not leave a comment.Kristina B.
Customer did not leave a comment.Jadelyn R.
Customer did not leave a comment.Andrey S.
Doing the actual paperwork is timely. Asking patrons to go over damages using their personal cell phone to take pictures and upload is timely and when it is cold outside, it is very difficult. Not all customers want to do things electronically.JEAN H.
Customer did not leave a comment.Jason G.
Staff was very helpful and accommodating even when the U-Haul website wouldn't workCasey H.
Customer did not leave a comment.KENT D.
Truck was dirty when I got it and I may get charged. It was cleaner when I picked it up when I dropped it off and I still might get charged.JANET M.
Customer did not leave a comment.David U.
Very efficient and professional place and person. THANKSKeith H.
( Give out ) .u haul whit shirts logo..moving with u haul..put print on the back of the shirt. Front of shirt put small print u haul ..orge color orge right arm ...u haul did a great job thanks..Melvin A.
Customer did not leave a comment.BRUCE J.
Customer did not leave a comment.Ross G.
Customer did not leave a comment.John K.
Customer did not leave a comment.RODNEY STEVEN W.
Needs to update his computer and card scanner so they work.EDWARD W.
Customer did not leave a comment.BRADLEY ELDEN M.
Everyone was friendly. My father actually dropped his phone in the truck without realizing until the next morning. We called his phone and found that the employees found the phone and had it at their desk waiting for him. Thank youAdam D.
Customer did not leave a comment.Thalia H.
Customer did not leave a comment.Judd M.
Customer did not leave a comment.Dylan T.
Customer did not leave a comment.Steven R.
nobody was there, called the number provided and they told me to just drop the trailer.WILLIAM E.
Customer did not leave a comment.MARK M.
Customer did not leave a comment.Tamerage S.
Customer did not leave a comment.CODY S.