This uhaul was horrible and I expressed the mechanical issues I was experiencing yo both customer service and the drop off location and was completely disregarded. I'm sure they rented it out right away before fixing and I returned it a day early! Very upsetting
DANIELLE C.
Wicked Diesel & Auto Specialists
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Billings, MT 59101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They charged me $35 to unhook the hauler. Felt like a scam
Lynn M.the u haul was there on location and ready to be rented when i arrived.....vehicle was clean inside and had a full tank of gas....location was abit inferior but its because its a mechanic shop also with cars scattered around the premises....the gentleman that helped me was polite and got me taken care of as soon as i walked in...
lance C.We have dropped two trucks off at this location. The first was uneventful as the location was open. However, the second was after hours and neither the app or the link provided by U-Haul worked as it couldn't determine our location. Even talking to customer service didn't help, although the person spoken to was very helpful. Unfortunately, I'm still trying to get the final bill resolved as we were charged for an extra day even though we returned it a day early and also charged for the after-hours fee even though customer service said they would make a note of the issue and not to make that charge. Still can't get a response from U-Haul to clear those charges.
Vicki E.All working parts should be working
Juan Adolfo S.