Customer Reviews for Wild Bills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wild Bills

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MONTY P. on

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Na

steve a. on

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Bed of trailer was not swept out when we got it.

Loriann F. on

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The people here are really nice and also very accommodating. Please let them have their cargo van back though because it is easier to rent and drive as opposed to a truck.

TONY H. on

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Nothing. Thanks great job.

Loriann F. on

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JAMES F. on

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Very nice customer service. Polite and pleasant to deal with. Truck ran great.

katherine S. on

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Girl that helped me was knowledgeable, fast and polite

Glenn M. on

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Great people there They where a huge help to us

Chris F. on

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The place was filthy and no clear signs to even know where I was.

JIM R. on

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SHERRY M. on

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DONALD S. on

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SHAWN L. on

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ed b. on

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Outstanding!!

SHEILA S. on

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GEORGE A. on

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Arthur D. on

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JO-ANNE C. on

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I asked for the smallest truck to move a twin bed, a bureau and twenty boxes. I was given a mid-size truck and charged two day rare to move two and a half hours away. There was less than a quarter of a tank of gas in the truck. To pay over four hundred dollars for this move is outrageous and I do not plan to use you again

Adam W. on

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Marcy G. on

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RICHARD J. on

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The building is an old consignment store smells bad, there were children playing with the computer while she was trying to enter my information.

LUCAS S. on

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Daniel P. on

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Lori H. on

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Joe P. on

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The 5x8 should provide more places to secure straps to avoid movement of the cargo

Isaac R. on

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The staff is friendly and made the process fast. Thank you!

Layton S. on

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Donna K. on

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1st off they ARE NOT ON COLLEGE AVE.. on US 41 in Ruskin. It is a THRIFT STORE / UHAUL dropsite The Lady was very pleasant and apologized for the wrong address information

LISA M. on

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MARTHA S. on

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Anthony C. on

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ADAM O. on

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ROBERT W. on

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In relation to the Gastonia store, they and corporate need to look into their lack of communication immediately.

MICHAEL S. on

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jane O. on

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Although we had appointment pick up time of 8 it was almost 9 before we got the truck

BRUCE H. on

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Brian C. on

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The service was excellent. Was very courteous and friendly. Would use again if needed.

jim m. on

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FRED F. on

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This place was disgusting !!

barrett B. on

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the AC was not working!! and in South Florida thats un acceptable!! riding in the truck with No AC was awful!!!!!!!!!! there is also no safe parking to leave you personal car at while using rental truck

Richard W. on

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Already did recommend to a man

MYRA P. on

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I love this location and I have rented a lot from Uhaul they were kind courteous and professional

WENDY A. on

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Wonderful people.

Chris C. on

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Nothing...the location had friendly staff and very helpful

JACKIE S. on

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James H. on

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Great service. Would definitely use this location again.

Cherrise W. on

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Layton S. on

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Originl pick up location was not able to provide original request not communication from uhaul of new pick up location

Eugene S. on

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Tom L. on

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no improvement required, very satisfied on all levels,thank you

Elizabeth G. on

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Mary J. on

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Keep a better check on the maintenance of your vehicles. First of all the truck was out of alignment and I had to put air in 3 of the tires. Other than that the experience was good. I will use UHAUL in the future.

GROVER B. on

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Very nice.

Jeremy P. on

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Was not on contract to drop off at this location. Original location would not accept tow dolly. No one was present when we arrived at Wild Bills location. Place was nasty, dirty, and in my opinion, a very unsafe location. U-haul phone customer service needs to be more professional, changing a drop off location by text, AFTER arriving at the location on the contract, to a different UNKNOWN location is not a professional thing to do. VERY ANGRY AND UPSET CUSTOMER THAT WILL LOOK TO RENT FROM ANOTHER COMPANY IF ISSUES LIKE THIS ARE NOT ADDRESSED...adding miles to the account does nothing after arriving and being BELOW the allowed amount of miles traveled in the first.

WILFERD g. on

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RICHARD B. on

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Bill w. on

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I will never do business with u-haul again. If anyone ask me about u-haul I would tell them to use someone else.I made reservations for a ten foot truck three weeks prior to the rental. No ten foot truck was there. They told me to use the much smaller van.BULL S

Constance M. on

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RYAN C. on

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The only issue I had was when I was gassing up the truck I needed to be at half a tank so I each ed the gauge it never moved until I put $47 dollars of gas and ended up having a full tank. I expressed my issue at the return with the issue and no respone was given. Very upset that it cost me an extra 25 dollars.

KAREN D. on

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Sheila and her staff did a good job getting the truck that we requested. However, on our contract, The drop off location was at Compass Self Stg on Dale Maybry, Lutz. We returned the Uhaul at Compass about 1:00 pm. When we got home there was a message from Its Finished Uhaul about our scheduled drop off.

patricia s. on

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My confirmation sent me to a haul location that did not have trucks. My moving day was very busy meeting people - I ended up being late since I had run around to another Uhaul dealer in order to get the truck.

brian n. on

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LENNY C. on

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Eddy B. on

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Nothing the girls working there were absolutely wonderful I would definitely recommend this location to anyone fast friendly service

Jesse L. on

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TONY H. on

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rosemary n. on

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Have more employees like Mr Marvin Perry.

Russell W. on

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Michael S. on

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CHESTER J. on

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Great service.

Christina G. on

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I thought the price for just 5 hours was ridiculous, the truck had no air conditioning in a state that is 90 plus degrees outside.

Carol ann H. on

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charles b. on

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THOMAS F. on

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THOMAS F. on

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CONSTANCE S. on

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Gary K. on

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Douglas H. on

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I was charged $0.79 a mile, but 3 weeks earlier I was only charged $0.59 a mile. Why was I charged more per mile 3 weeks later?