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Mike M.
Customer Reviews for Wildomar Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excited to have a local uhaul that has a great stock of trailers and vehicles for rent.
CHRISTOPHER S.Nothing wrong with the location, it was late and dark so i don't have much to say about just the fact that it made me drive an extra 30 minutes seemed a bit excessive and unnecessary.
MELISSA M.The staff was awesome, very friendly 🙂
Tawatha J.Keep doing what you're doing.
FRANKLIN A.The safety chains wasn't properly put on. Had tonredo it do to it dragging on freeway. Other then that. Happened on the last 2 rentals
JEFF L.Longer hours please
Alan L.Perfect
jesse V.The guy who worked there was grumpy
WILLIAM W.Fast smooth transaction.
angie K.Best uhaul experience ever. The gentleman that helped us was so kind, efficient and quick! Made the day much easier for us!
michelle H.The staff at this facility were absolutely amazing to work with. I will rent all of my trucks from here going forward.
Douglass D.Answer the phone at that location on Sunday. It would have saved me a lot of time. Plus you were minutes away from losing the rental as no one could confirm you had the trailer I needed. Turns out you had two.
David H.Customer service needs some improvement
Ken M.Nothing
Karen C.Great customer service rep understanding gave information that was accurate And was very accommodating to my needs
ISMAEL C.Attendant was friendly and helpful
mark S.Great place to rent from. Always clean with fast service. You walk in pick up your keys and walk out.
chris H.The cashier/service provider was professional and made the transaction easy and efficient. I'm so grateful for such a positive experience. Thank you!
Leslie W.Patrick was extremely helpful, courteous and professional. I really appreciate his willingness to help and I would definitely go back to this U-Hall place primarily because of him. Thank you Patrick!
EMILIO R.Have the gas filled upon pickup
Michael B.Hands down best Uhaul, friendly and fast service two thumbs up!
clayton W.The team here is always quick and friendly. We love renting from the Wildomar Rental location!
JERRY L.The sign on the truck says $19.95 plus mileage and fees. I reserved a pickup. Later to be told, that it was already reserved and I could have a 10' box truck for the same price. $19.95 turned into $89. According to the sales rep, the standard.79 cents was reduced to .39cents per mile. 99 miles later, I saved $40 in mileage, But was overcharged $70 for the truck. Then the final email bill states a $4 cash reimbursement. Guess the sales guy gets to keep that.
Craig H.Excellent help from Patrick M. Thanks.
Daryll B.Again they also changed my drop off location.this was my second rental in two weeks,not a good experience with the second rental time.
ramiro A.Excellent customer service. Highly recommend.
David H.They were very accommodating and very friendly, made me feel welcome and comfortable doing business with them
STEVEN C.America
DANIEL T.Quick and easy. Thank you.
Timothy Q.I was told by the salesperson at the time that I made the in person reservation that it would be $68 to rent a car dolly…. The day I picked it up that same salesperson told me $206! It was too late to fix my car and drive it to my destination so I had to pay that price but I wouldn't have agreed to it had I been told the truth to begin with
SEAN S.Perfect
ADAM E.Very Good service
Roamno D.The customer service was atrocious, if referred to this site again, I'll go elsewhere and not use U-haul.
JAMES M.The staff although very productive and efficient they were lacking the people skills necessary to create a friendly warm environment I could feel welcomed to.
HECTOR C.I really liked the young man I dealt with. He was a friendly, efficient & no nonsense kind of guy. The truck was excellent.
DAVID M.Disappointed that only 6of 24 blankets were available for my rental as we were moving furniture. All others locations we contacted were closed ( New Years Eve) and we had to purchase the necessary blankets from some stores at the last minute.
Mike H.I was not aware of the after hours charge for dropping off the truck and I feel like the prices are outrageous
CHAD L.In and out 15. Min. Return in 5. Min. For less the 30 dollars. Worked very will for me. Thank you.
ROBERTO F.All good
GODOFREDO G.