Gregory N.
Customer did not leave a comment.
Customer Reviews for Wildomar Rentals
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Wildomar Rentals
Jose G.
Garrett and the people at this location are very efficient. You're locations that are not can learn from this location
Hurvie M.
Everything went great! Thanks again
ULYSSES T.
Quick, easy and very helpful!!!
Stephen I.
V ery very accommodating awesome staff!
GARY G.
I should have checked how the guy routed the wires, they got cut on first driveway I used. Good thing I had what I needed for repair in truck.
robert K.
Friendly, professional staff. These guys are doing a good job! I would recommend this facility to anyone!
Richard S.
Reserved online the week before I needed it and everything was not in the truck and the rep. said that I ordered 12 furniture blankets which I did not. Had to come back later for the clothing boxes that I did order.
Alfred B.
Lower your rates for one way rentals out of California
Shannon M.
I've been using Wildomar Uhaul for many many years they have always treated me well I appreciate them so much during one of the hardest times is when I moving myself in my whole entire family on my own thank you Wildomar Uhaul
Manya B.
This rental experience has been a nightmare. I ended up paying far more than anticipated for a 10 foot truck 1 day rental. I'm still being being although I paid the invoice in full. Which, a male area rep was supposed to issue a credit for a portion of the invoice. Instead, I've paid a $100 deposit then was charged $2.40 September 10, 2020. on card ending in 1479. On August 27, @ 3:08pm I paid $98.73 while waiting on the invoice to be adjusted. On card ending in 2740. NOW I'VE PAID A TOTAL OF 201.13 It's been a nightmare to keep getting text messages stating I have an outstanding balance of $69.51 WHEN WILL THIS ISSUE BE RESOLVED? I HAVE BEEN WAITING ON A RESOLUTION AND PARTIAL REFUND FOR NEARLY 2 MONTHS BUT THE AREA MANAGER DROPPED THE BALL.
JERI B.
The guy who helped us was great!! Fast, friendly and very professional!! Great experience all the way around!!
Jessica M.
They were quick and efficient, I was in and out in no time and able to move what I needed to in the little amount of time I had. The gentleman was polite and helpful. They met all my needs and more. I would definitely rent there again, and recommend them to friends.
Megan G.
Superb and helpful staff.
Dian G.
Pretty unimpressive building. An old house turned into a business. Appearance gives a negative impression of the business, which is unfortunate because the staff was very knowledgeable and helpful.
bruce M.
We rented the truck for a one way trip to Oceanside and were told if we brought the truck back after hours that we could lock it up and put the keys in a dropbox. we arrived around 8pm to find out this location closed at 4pm and wouldnt allow any dropoffs so we spent another hour on the phone trying to find another location where we could lockup the truckand leave it, Very upset with how this turned out.
Michael Z.
As with all great businesses you need great people and you will find them here.
John V.
Excellent customer service! Great location!
Jonathan M.
Absolute worst experience ever, I go online to order a trailer based on my vehicle and it gave me 1 option(the dolly) and the other was not recommended, I spoke to 2 people who's first question was verifying my vehicle and the dolly, then the only available pick up was an hour from my location, (i was towing with an RV) (I didnt have the money for the gas to waste 2 hours,) so I utilized the vehicle I was towing in order to pick it up, when I get there they tell me that the same system that told me this is the only thing I can use is telling them it wont fit and wont let me go through with it. This man also has no other trailer on sight and I already prepaid, he mentions another vehicle that would fit and I go with it because I'm pressed for time and already wasted over an hour. I get the trailer and head back, hook everything up and its fine and I drive for 2 hours with no issues, then theres 2 bursts the dolly tire was cut by the already broken PLASTIC wheel fender, and then my vehicle hopped and my tire slightly caught the rim of the dolly. Some how my 31 inch tire caused all this damage yet took very little damage of its own... rubbing against a rim going 40 mph... when roadside came they said the frame of the dolly was bent which is what caused the issues and that I should have never been issued this dolly. They call me to tell me it's my fault and I need to pay to fix it and I will not be reimbursed.... so they left me stranded on the side of the road over 2 hours away from my starting point by myself.. I was stuck there for 3 days. Misinformation, faulty web instructions, not 1 not 2 but 3 misinformed and untrained persons who were unable to guide me correctly prior to my 2 hour drive in total just for pick up. But once they have your money they dont give a damn about helping you I paid for 9 days and 2400 miles, I got 2 hours out of it, I spoke to the district manager and he has the nerve to tell me "he cares about the customer" and not just making a sale, and then proceeds to tell me hes not going to help me because me "as a customer should know more about their gear" then their own employees! And here I am almost 2 weeks later and I'm finally able to be in a position where I can leave a review because they left me physically and financially stranded and incapable... hope your business burns
JOHN R.
Check out gentleman was extremely friendly
Darren B.
U haul needs better communication
DALE S.
There is very limited parking and you must park outside and not on the lot when you arrive
Elmer A.
No complaints.
PATRICIA C.
Easy access always helpful staff
Howard N.
Garrett was rude, mean and bitched about everything from the server speed to where customers parked. I will not rent from them again.
Dana W.
I'm always treated well and they go above and beyond
TROY H.
Nice setup. Thanks
Sherri S.
Very friendly and truck was ready, clean and was perfect for my needs.
Steven T.
Associates tried to be helpful. Issue i experienced was i did not get a good explanation of the rental policy flat one way process causing me to lose $800 on my recent rental.
Richard P.
The gentleman that helped us was professional and accommodating.
MICHEAL H.
Very friendly staff - quick and efficient
Lauri D.
Nice guys working for you
Monique M.
All staff was helpful and kind!
daria G.
This is definitely one of better locations Of uhaul
DAVID N.
Smooth as silk.
Jacob F.
The store closes to my house was out of trucks
ed A.
Windy days, trailor pulled true.
Joel S.
Make sure what I resurved is what I get had to settle for a van half the size
Erica M.
Incredibly unprofessional and rude. There was a problem with the internet but instead of explaining that, he marched around and cursed under his breath repeatedly. I checked in online and it took me an HOUR AND A HALF to get the trailer and go. This took up a big chunk of my day. Also, overpriced in my opinion.
Sean J.
Vert friendly staff!
DAVID F.
Nothing
Deborah W.
Everything was perfect.
fredie M.
They were friendly and helpful.
Rosie M.
Everything was great..!
Guillermo C.
All good
William M.
Customer service was on point! Nothing to change! Quick and easy transaction!
Najib F.
Improvement is required
David B.
Great, efficient and friendly service!
Marita R.
The service was great. Employee was so kind and helpful. 5 stars to this location.
eleazar E.
Na
Esther L.
My experience was actually very positive. The reason I didn't rate everything the best is because my receipt shows I am billed for dolly and furniture pads rental that I did not select to rent. I went back to my order confirmaton which shows that I did not order.
Jennifer B.
Process was a breeze. All of the customer service reps were professional, courteous, and helpful. Definitely recommend this location!
Dana W.
Customer service was excellent when picked up and delivered
LARRY W.
I dod have a problem but not with the location. I have a problem with the National system. I booked and received confirmation up the pickup location for the rental. I received an email on the early morning of the pickup that the location had been changed. This was after I showed up at the location that I was confirmed. This created a logistical problem because I had a team scheduled to meet me at the Uhaul. I ended up paying them overtime because if this. However, UHAUL covered part of my losses.
Danny R.
Ensure that staff understands which customers should be first in line upon opening store.
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