Customer Reviews for Williams Rentals
(U-Haul Neighborhood Dealer)

202 reviews

218 S Virginia St   Rockville, IN 47872

(765) 569-6449

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Services at this Location:

Contact Us

(765) 569-6449

218 S Virginia St
Rockville, IN 47872

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Our original pick up was supposed to be in Veedersburg, IN. When we got there the place was closed, and the truck was locked behind a gate. It took us over 45 minutes to get a hold of someone from U haul. The gal we spoke with was very understanding an did find us another truck, but it was over 30 miles away (not her fault). We wasted over 4 hours playing around trying to get a truck. I would not recommend the Veedersberg uHaul to anyone! I have to rent another truck this Saturday. My son will be picking it up in Merrillville, IN. I just hope we don't have the same problems again.

Joseph W. 
Rating:
5.0

Engine light was on the entire time. But the most painful part was picking up the moving van after hours and having to use the mobile device to get the key. If I can help it I will NEVER go through that again.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

Pristina J. 
Rating:
2.0

My wife picked up the trailer from here and it is terrible that since they did not have a received they sold her an old used rusty one for $15. I think they possibly took advantage of her because she was a women and needed the trailer immediately.

William P. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

STOKES T. 
Rating:
2.0

When we got there the truck had a dead battery we have to call the 24 hour service on the side of the door and wait 2 hours before somebody got there was 31/2 hours by the time we left the lot the people should have made sure the truck was in running condition it had a Burger King bag in the back was not entirely clean but u-haul did compensate me for our troubles.When we got there the truck had a dead battery we have to call the 24 hour service on the side of the door and wait 2 hours before somebody got there was 3/2 hours by the time we left a lot the people should have made sure the truck was in running condition it had a Burger King bag in the back was not entirely clean but u-haul did compensate me for our troubles

Tamra M. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Everything was great. Very excellent customer service.

Tom R. 
Rating:
4.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

just had a hard time doing the online check-in. It actually took us almost an hour. :-( Otherwise it was fine

Curtis H. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Teri L. 
Rating:
5.0

All good

robert T. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN T. 
Rating:
5.0

Customer did not leave a comment.

Hubert D. 
Rating:
5.0

Kimberly at the rental location in Rockville took care of everything. She was awesome and is a real asset to Uhaul.

John G. 
Rating:
4.0

I was surprised I had to bring the trailer back to the original place I picked it up. I had to drive 50 miles out of my way to take it back. I never had to do that before. I was always able to drop it off at a closer location of my destination. That was very disappointing!

RICHARD W. 
Rating:
5.0

Not a thing That was the best trailer that I have ever pulled and I have pulled alot of them

Ronald C. 
Rating:
4.0

Customer did not leave a comment.

Ralph R. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
4.0

Customer did not leave a comment.

Cristopher J. 
Rating:
5.0

It was fine. Very appreciative of the staff hooking up trailer.

Trusten L. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH K. 
Rating:
4.0

It was a little tricky to make payment, a couple of calls and a visit.

Dj B. 
Rating:
1.0

Overcharging fucks!

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

Calvin R. 
Rating:
5.0

Great service!

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

Misty W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer G. 
Rating:
5.0

Efficient and friendly

Justin H. 
Rating:
5.0

Very accommodating

Trusten L. 
Rating:
5.0

Excellent service and store!

Paul B. 
Rating:
5.0

Customer did not leave a comment.

jeanne S. 
Rating:
5.0

Customer did not leave a comment.

doug W. 
Rating:
5.0

She was very helpful and pleasant. I called 2 weeks in advance to rent the truck, received the confirmation 2 days in advance of my arrival and everything was ready when I arrived.

Jessica T. 
Rating:
5.0

Advise customers to complete the mobile check in before they lock the vehicle and drop the keys in the lockbox

CASEY J. 
Rating:
5.0

Great U-Haul center in Rockville, Indiana. Thanks.

Kurt V. 
Rating:
5.0

Customer did not leave a comment.

Sara S. 
Rating:
4.0

NA

Roy J. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

I was very pleased. Staff was very helpful and friendly.

Trusten L. 
Rating:
5.0

It was a good experience. Thanks

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
4.0

Customer did not leave a comment.

Hunter M. 
Rating:
5.0

Customer did not leave a comment.

Troy P. 
Rating:
5.0

Customer did not leave a comment.

rondney L. 
Rating:
5.0

Best damn service you could ever ask for at William's Rentals....

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Ginger F. 
Rating:
5.0

Customer did not leave a comment.

jt J. 
Rating:
5.0

Customer did not leave a comment.

Tonya D. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

LUIS L. 
Rating:
5.0

Customer did not leave a comment.

LUIS L. 
Rating:
5.0

Customer did not leave a comment.

LUIS L. 
Rating:
5.0

Very good service and very accommodating. I will use them first every time when in the area. Most certainly I will recommend them.

Rick N. 
Rating:
5.0

Customer did not leave a comment.

Mary F. 
Rating:
5.0

Customer did not leave a comment.

Tiffany T. 
Rating:
5.0

Love the people that work there and wouldn't go anywhere else to rent a uhaul.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Customer did not leave a comment.

randall G. 
Rating:
3.0

I was charged an extra two days at 39.95 per day for a total of 79.90 . I had the 26 foot truck for two days , returned it early . No satisfaction so far with resolving the issue . Probably just an honest mistake . Thank you , Duana Kelley

Duana K. 
Rating:
3.0

Customer did not leave a comment.

james B. 
Rating:
5.0

The girl at the front desk was amazing she was very helpful and everybody there was very good. Couldn't be any happier

John M. 
Rating:
1.0

Only dropped off after hours. This has been the worse experience I had. Nobody seems to know what they are doing. Several issues and problems. Not happy and no one seems to care.

Becky R. 
Rating:
3.0

She was on Facebook the whole time she was checking me out.

Dave allison D. 
Rating:
5.0

Customer did not leave a comment.

Greg G. 
Rating:
5.0

excellent customer service and friendly help Kim at the office was willing to work with us and our schedule for pick up and it was much appreciated will use this facility again if needed and recommend to friends and family Thank you again for the friendly and professional assistance Joyce Harkrider

joyce H. 
Rating:
3.0

Customer did not leave a comment.

RODGER B. 
Rating:
5.0

Uhaul was fabulous. I have to get another uhaul in about a month to get the rest of my belongings. Discount would be nice since I'm a customer coming back if that can be done.

Penni B. 
Rating:
5.0

The young lady that waited on me was very polite. . Explained everything. She hooked up the car trailer. I would highly recommend this place.

FRANK W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

friendly staff

Erin V. 
Rating:
5.0

The lady where we picked up the u haul in Indiana was so nice and friendly and very helpful, that is the ekind of people that you enjoy dealing with.

Alfred C. 
Rating:
5.0

Customer did not leave a comment.

Jt J. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

beth H. 
Rating:
5.0

Customer did not leave a comment.

Jeannine M. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Jt J. 
Rating:
2.0

Make sure ABS light is not on and any off sounds corrected.

Ronald J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Kim Wallace was extremely helpful and knowledgeable

James C. 
Rating:
5.0

Customer did not leave a comment.

Phillip W. 
Rating:
5.0

Customer did not leave a comment.

Kelli P. 
Rating:
5.0

Customer did not leave a comment.

Nicole S. 
Rating:
5.0

Came out & unhooked for us. Very helpful. At that time we were charged for a sixth day. Original reservation was for uncharged 6th day.

Clement J. 
Rating:
3.0

Customer did not leave a comment.

Edna D. 
Rating:
5.0

Customer did not leave a comment.

JUDI V. 
Rating:
5.0

Customer did not leave a comment.

LINDA P. 
Rating:
5.0

The rental place was excellant. The only thing was I put gas in the truck after the use of it and too me it looked where it was prior to me driving it but they charged me an extra 30 00 because it was not exactly where they thought it should be. I think that was a little unfair

Tammie H. 
Rating:
5.0

Nothing. Excellent experience. Vert smooth and professional.

Jim M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top