Customer Reviews for Willis Self Storage
(U-Haul Neighborhood Dealer)

44 reviews

200 Lincoln Ridge   Willis, TX 77378

(936) 228-4009

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 228-4009

200 Lincoln Ridge
Willis, TX 77378

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This place has the most helpful staff I’ve ever dealt with at a storage place. A terrific experience start to finish. Thanks, ladies!

Janet W.  |  Overall Experience 
Rating:
5.0

The staff was always helpful and friendly and I recommended the facility to many people already and will continue to do so. I appreciate all the help!

Mike F.  |  Overall Experience 
Rating:
5.0

They listen to me and took note of the maintenance needed, and have a concern regarding the next customer in line for the equipment.

TROY O. 
Rating:
5.0

Easy and fast process! Front desk was great and helpful!

SARAH RENEE D. 
Rating:
5.0

Great facility and friendly helpful staff. I would definitely recommend!!

Mike L.  |  Overall Experience 
Rating:
5.0

My belongings were well taken care of and safe. The staff were always friendly and helpful either over the phone or in person . I’m highly satisfied and recommend them!

JoAnne W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE R. 
Rating:
4.0

The phone number for the drop off location was not included on the rental paper work. I had to hunt down the number on google when I was waiting at the locked gate to be able to return the truck.

Tod G. 
Rating:
5.0

AMAZING customer service. Very friendly staff. Rates were very doable. I would highly recommend to anyone looking for a storage unit. They are very approachable and can work with you if there are any issues. 15/10 rating!

Andrew H.  |  Overall Experience 
Rating:
5.0

Staff very helpful

Richard A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Florence L.  |  Overall Experience 
Rating:
5.0

Great place they bends over backwards to make sure your move goes smoothly. Cant thank you enough!!

Marshall T.  |  Overall Experience 
Rating:
5.0

Cannot think of any improvements. The service was great and the agent was friendly, helpful and efficient.

Roger B. 
Rating:
1.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

David D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON D. 
Rating:
5.0

Customer did not leave a comment.

Johnny W. 
Rating:
5.0

Customer did not leave a comment.

Dietrich B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
3.0

Customer did not leave a comment.

Jacqueline L. 
Rating:
5.0

Everything was great

Brandon S. 
Rating:
4.0

Better signage

Ronald S. 
Rating:
5.0

I don't like the after hours mobile phone check in it takes too long and is difficult to get through.

VINCENT H. 
Rating:
5.0

Awesome customer service

Cary H. 
Rating:
5.0

Customer did not leave a comment.

WADE S. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Justin V. 
Rating:
5.0

None

Alonso H. 
Rating:
5.0

Very courteous and helpful.

JOHN T. 
Rating:
5.0

Everything was great, Thank You!

Justin V. 
Rating:
5.0

The customer service here is amazing! She is quick to respond and extremely helpful.

Deborah E. 
Rating:
5.0

Sharon and Sandra were both very friendly and helpful. Sharon walked with me around the truck showing me what she put in her notes that there were damages to the truck so I was aware that it had been noted. Very nice place!!

nancy H. 
No reviews have been submitted for this location.

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