This place has the most helpful staff I’ve ever dealt with at a storage place. A terrific experience start to finish. Thanks, ladies!Janet W. | Overall Experience
Customer Reviews for Willis Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was always helpful and friendly and I recommended the facility to many people already and will continue to do so. I appreciate all the help!Mike F. | Overall Experience
They listen to me and took note of the maintenance needed, and have a concern regarding the next customer in line for the equipment.TROY O.
Easy and fast process! Front desk was great and helpful!SARAH RENEE D.
Great facility and friendly helpful staff. I would definitely recommend!!Mike L. | Overall Experience
My belongings were well taken care of and safe. The staff were always friendly and helpful either over the phone or in person . I’m highly satisfied and recommend them!JoAnne W. | Overall Experience
Customer did not leave a comment.JACQUELINE R.
The phone number for the drop off location was not included on the rental paper work. I had to hunt down the number on google when I was waiting at the locked gate to be able to return the truck.Tod G.
AMAZING customer service. Very friendly staff. Rates were very doable. I would highly recommend to anyone looking for a storage unit. They are very approachable and can work with you if there are any issues. 15/10 rating!Andrew H. | Overall Experience
Staff very helpfulRichard A. | Overall Experience
Customer did not leave a comment.Florence L. | Overall Experience
Great place they bends over backwards to make sure your move goes smoothly. Cant thank you enough!!Marshall T. | Overall Experience
Cannot think of any improvements. The service was great and the agent was friendly, helpful and efficient.Roger B.
Customer did not leave a comment.JENNIFER B.
Customer did not leave a comment.David D. | Overall Experience
Customer did not leave a comment.SHANNON D.
Customer did not leave a comment.Johnny W.
Customer did not leave a comment.Dietrich B.
Customer did not leave a comment.CHRISTOPHER M.
Customer did not leave a comment.Jacqueline L.
Everything was greatBrandon S.
Better signageRonald S.
I don't like the after hours mobile phone check in it takes too long and is difficult to get through.VINCENT H.
Awesome customer serviceCary H.
Customer did not leave a comment.WADE S.
Customer did not leave a comment.James R.
Customer did not leave a comment.Justin V.
Very courteous and helpful.JOHN T.
Everything was great, Thank You!Justin V.
The customer service here is amazing! She is quick to respond and extremely helpful.Deborah E.
Sharon and Sandra were both very friendly and helpful. Sharon walked with me around the truck showing me what she put in her notes that there were damages to the truck so I was aware that it had been noted. Very nice place!!nancy H.