Was told if I returned trailer early I would have the cost of one day refunded. Seems this is not the case. Uhaul should stand behind what they tell customers.
Billy H
Customer Reviews for Willys Tire Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had a flat one hour into our trip and the other tire had to be changed as well
ELIZABETH SPeople and services were very prompt and polite!
Clint AThe only complaint I have is that I reserved and paid for 2 dolly's as I needed them to move big furniture. When I picked up the Uhaul the man said they didn't have any dolly's right now, so I was stuck having to move big heavy furniture without one. If someone had let me know, I could have made other arrangements. If there is not a dolly available, then the website should reflect that.
Nikki GHave more trucks to choose from. Other than that awesome job!!
Christopher AMake sure they write down starting mileage
Deirdra PEverything went smoothly. Very knowledgeable and helpful. Very good experience.
Eric gUpdate your f..king web. The return site didnt exist. Two sites in Clinton Ms dont exist. No one knows shit.!! I worked for U Haul for 3+ years..guess what. It was the WORST work enviroment EVER! I've never been so happy to leave a job..ever. You pray on people. Shame on you !
Wayne NNice guy at the pick up and was helpful hooking up the trailer. thanks
Richard MWas going through Truck Share to pick up my rental, got the code for the key lock box and opened it but the key was not there. So, I was unable to get rental; however, I was still charged for it even though mileage was exactly the same which proves I did not use the truck! I am supposed to be getting a refund, but have not received it yet.
Stephanie KThe staff were courteous and helped us get the auto transport hitched.
Ann Pno problems, quick and easy equipment was clean and tires were good.
JOE LYour staff was outstanding.
CHARLES TSmall tire shop with very courteous, helpful and nice people. It was a pleasure dealing with them.
John PClean inside of u-haul
Arthur MI did remote pickup as the location was closed the day I got my truck. Everything was in order, and pick-up instructions were clear. Everything I requested was with my truck. Truck was clean and ready to go when I arrived.
Steven Bprofessional
Tim FExcellant service
George FThe location wasn't the problem it was the Main office that did all the screw up sending me to a store that was closed for more than 5days and they also took me almost a 100 miles to get to my house no money for gas wow and on empty the truck, when I call ( that's what we have I can't do nothing ) or cancel after going to 2 different locations after I have been trying to get the truck since 8:00 am an got it at 1:50 PM after driving and talking on the phone
pedro cThanks to the staff!!
Wendy B