Customer Reviews for Winona Leasing Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Winona Leasing Co

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Randy S.
Rating:

Customer did not leave a comment.

Aaron G.
Rating:

Great experience!! I just never give 5 stars. I will be back in June to rent another trailer.

norb T.
Rating:

Easy and quick. Thanks.

Steven H.
Rating:

Customer did not leave a comment.

TOLZIN L.
Rating:

Customer did not leave a comment.

kris M.
Rating:

Customer did not leave a comment.

Richard M.
Rating:

Customer service representative st return location was shocked to see the condition of the trailer when I returned it. Said it never should have been sent out in its condition. Unsafe! Condition of tire was severely compromised and strap was ruined.

Paul A.
Rating:

The drivers door was damaged from a prior rental and LEAKED AIR AND ROAD NOISE for over 1100 miles! It was unbearable!

Donald P.
Rating:

Although I found the online reservation process a little time consuming, the speed and quality of service at my pick-up and drop off location was excellent.

Dale S.
Rating:

Customer did not leave a comment.

Theresa S.
Rating:

Not a thing! Thank you for your excellent customer service!

Corey D.
Rating:

Excellent in-person experience! I spent 5-10 minutes in the parking lot trying to check in using my phone but gave up due to various roadblocks in the online on-boarding experience. Went inside and was taken care of immediately and was out the door in a few minutes.

Steven G.
Rating:

Customer did not leave a comment.

James S.
Rating:

Customer did not leave a comment.

Peter R.
Rating:

Customer did not leave a comment.

Mark C.
Rating:

Very helpful customer service!

SCOTT WILLIAM W.
Rating:

Customer did not leave a comment.

Thomas G.
Rating:

Customer did not leave a comment.

Jimmie B.
Rating:

Customer did not leave a comment.

STEVEN C.
Rating:

Friendly fast great service, highly recommend to others needing rentals

Yu S.
Rating:

Customer did not leave a comment.

Mark V.
Rating:

Customer did not leave a comment.

Diane H.
Rating:

Customer did not leave a comment.

Austin U.
Rating:

Make sure tralier works and keeping customers in the loop.

Hideto I.
Rating:

From Seattle. I think He is the owner. He was so helpful !!!! Good place to go and comfortable workers Recommend!!!! 5 Starts !!

FRANK P.
Rating:

Customer did not leave a comment.

Ellyn E.
Rating:

Customer did not leave a comment.

Tina N.
Rating:

Customer did not leave a comment.

zachary B.
Rating:

Customer did not leave a comment.

devin S.
Rating:

Customer did not leave a comment.

Chris K.
Rating:

Not much. Website great and local rental guy awesome.

David N.
Rating:

Customer did not leave a comment.

Joe C.
Rating:

Customer did not leave a comment.

Timothy H.
Rating:

Customer did not leave a comment.

judy S.
Rating:

Customer did not leave a comment.

Trinity L.
Rating:

Customer did not leave a comment.

JOE K.
Rating:

Customer did not leave a comment.

Gwen C.
Rating:

Customer did not leave a comment.

Gary S.
Rating:

Customer did not leave a comment.

Scott S.
Rating:

Customer did not leave a comment.

St Marys U.
Rating:

Customer did not leave a comment.

Marjorie F.
Rating:

Customer did not leave a comment.

Kurt K.
Rating:

Customer did not leave a comment.

Mark T.
Rating:

I had to call three U-Haul places before I found one that was professional. The first three were rude, disoragnized and showed no real customer service values. I was really rather shocked at how poor it was. You all should do a better job of screen and holding distributors to high standards. I was very pleased with the quality of the 4x8 trailer I rented and found it easy to tow. I had not towed a trailer in 30 years. I will be moving in the next few months and will be renting again.

Lee Ann O.
Rating:

This is the second time we have used this location. Easy access and great customer service.

Debra K.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Customer did not leave a comment.

Dustin K.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Customer did not leave a comment.

Connie H.
Rating:

Excellent customer service!

Stephanie P.
Rating:

Customer did not leave a comment.

CHARLOTTE F.
Rating:

We arrived after closing. There was no sign to tell us where to park the truck.

Jeff K.
Rating:

None that I can add. Staff was very helpful and professional and courteous.

Sarmad K.
Rating:

Truck was dirty and smell bad . Driver area and back side too.

Mackenzie K.
Rating:

Staff is not knowledgeable nor are they efficient and organized.

Wendi R.
Rating:

Customer did not leave a comment.

Randall S.
Rating:

Customer did not leave a comment.

Tom H.
Rating:

Customer did not leave a comment.

Dana C.
Rating:

Customer did not leave a comment.

Karen P.
Rating:

Customer did not leave a comment.

Kim K.
Rating:

Customer did not leave a comment.

John S.
Rating:

The manger was very friendly and helpful!

STEVEN D.
Rating:

Nothing. It was fantastic.

Timothy H.
Rating:

I thought I waited too long in the waiting area before anyone addressing me. While waiting I realized the reason why I was wasting my time was because there was someone with the Uhaul attendant that was conducting personal business of their own outside of car rental or Uhaul. That was rather irritating.

sheila M.
Rating:

Excellent customer service, prices reasonable and vehicle well maintained.

Andrew B.
Rating:

Customer did not leave a comment.

Tion S.
Rating:

Customer did not leave a comment.

Jeff W.
Rating:

Customer did not leave a comment.

Charles N.
Rating:

I've rented from them 6-8 times the last few years. They are flexible with me and accommodating and a good selection of items to rent. Best UHaul vendor I've worked with.

Rodney M.
Rating:

finished the move from LaCrosse to Winona and dropped the truck off at this location and they were closed on a Sunday, I called their no. and left a message, about where the truck was from, and mileage and truck no. should be open Sunday for people that maybe can only move on Sunday

William B.
Rating:

Everything as expected.

Mary L.
Rating:

Customer did not leave a comment.

Kyle H.
Rating:

Customer did not leave a comment.

Jeffrey L.
Rating:

Customer did not leave a comment.

Maria S.
Rating:

Customer did not leave a comment.

Grace M.
Rating:

Customer did not leave a comment.

Allen S.
Rating:

Very friendly and superior customer service

linda S.
Rating:

Customer did not leave a comment.

Clara J.
Rating:

Customer did not leave a comment.

Cathy H.
Rating:

Customer did not leave a comment.

Pat C.
Rating:

Customer did not leave a comment.

Rebecca J.
Rating:

Customer did not leave a comment.

Neil B.
Rating:

Very friendly staff; appreciated how easy the process was

George E.
Rating:

Great customer service, clean facility and fast pick up and return. Will use again

DEREK O.
Rating:

Customer did not leave a comment.

Angela C.
Rating:

Courteous kind responsive!

Cynthia N.
Rating:

Nothing. This company is so focused on their customers that I felt very comfortable. I had a shorter than anticipated rental and they credited me my time and the extra boxes I did not need.

Lynn B.
Rating:

Customer did not leave a comment.

Sandy S.
Rating:

Very friendly and helpful. Thank You!

Tyler B.
Rating:

Leasing facility was fine, but my U-haul experience was poor. I will not use them again. Had a “guaranteed” 15ft truck reservation via U-haul website and then 2 days before I needed to move I get a call from them saying that the 15ft truck was unavailable and all they had was a 10ft truck for the same price, what a deal! And also the 10ft truck had no ramp so 3 items I had to move weighed over 200lbs and had to be lifted into the truck by had. Oh and when I arrived to pick up my 10ft truck, there was a 15ft truck sitting there with the rest of them. Zero stars for U-haul!

Dustin B.
Rating:

The reservation process was very easy, the staff was very nice and I was on my way within 10 minutes!

Colleen L.
Rating:

Customer did not leave a comment.

Mae C.
Rating:

Customer did not leave a comment.

Naji A.
Rating:

When I dropped off the truck there was no one there I believe they were already closed on Sunday

Lisa K.
Rating:

Everything was good!!

Robert C.
Rating:

Customer did not leave a comment.

Mark C.
Rating:

Customer did not leave a comment.

William T.
Rating:

Customer did not leave a comment.

Scott K.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top