Customer Reviews for Winona Leasing Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Winona Leasing Co

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Jeff B.
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Customer did not leave a comment.

Gary W.
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It was a good experience.

Bill K.
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MICHAEL L.
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The Gentleman who runs the place is kind and professional. I've worked with him twice before, and both times he's been great. U-Haul would do well to try to clone him.

Riley Z.
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Barb B.
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They charged me for an extra day when I had returned the trailer the night before with the after hours app. I had to call Uhaul to get a credit for the extra day fee. I was disappointed since I had to drive further to initially get the trailer in the first place and then get charged for another day! I have had better experiences with UHaul and I don't think COVID had anything to do with it!! Disappointed!!!!

ROGER J.
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Erik B.
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JOHN Y.
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Mark A.
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Michael R.
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Lori O.
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Michael B.
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We appreciated having the rental options available in Winona.

Kimberly R.
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The person working when we picked up the truck needs a little customer service training. He didn't greet us. Only after I said something did he finally acknowledge us. Not real personable.

Charlie W.
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Mike B.
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Randy S.
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Aaron G.
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Great experience!! I just never give 5 stars. I will be back in June to rent another trailer.

norb T.
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Easy and quick. Thanks.

Steven H.
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TOLZIN L.
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kris M.
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Richard M.
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Customer service representative st return location was shocked to see the condition of the trailer when I returned it. Said it never should have been sent out in its condition. Unsafe! Condition of tire was severely compromised and strap was ruined.

Paul A.
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The drivers door was damaged from a prior rental and LEAKED AIR AND ROAD NOISE for over 1100 miles! It was unbearable!

Donald P.
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Although I found the online reservation process a little time consuming, the speed and quality of service at my pick-up and drop off location was excellent.

Dale S.
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Theresa S.
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Not a thing! Thank you for your excellent customer service!

Corey D.
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Excellent in-person experience! I spent 5-10 minutes in the parking lot trying to check in using my phone but gave up due to various roadblocks in the online on-boarding experience. Went inside and was taken care of immediately and was out the door in a few minutes.

Steven G.
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James S.
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Peter R.
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Mark C.
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Very helpful customer service!

SCOTT WILLIAM W.
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Thomas G.
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Jimmie B.
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STEVEN C.
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Friendly fast great service, highly recommend to others needing rentals

Yu S.
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Mark V.
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Diane H.
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Austin U.
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Make sure tralier works and keeping customers in the loop.

Hideto I.
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From Seattle. I think He is the owner. He was so helpful !!!! Good place to go and comfortable workers Recommend!!!! 5 Starts !!

FRANK P.
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Ellyn E.
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Tina N.
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zachary B.
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devin S.
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Chris K.
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Not much. Website great and local rental guy awesome.

David N.
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Joe C.
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Timothy H.
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judy S.
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Trinity L.
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JOE K.
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Gwen C.
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Gary S.
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Scott S.
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St Marys U.
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Marjorie F.
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Kurt K.
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Mark T.
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I had to call three U-Haul places before I found one that was professional. The first three were rude, disoragnized and showed no real customer service values. I was really rather shocked at how poor it was. You all should do a better job of screen and holding distributors to high standards. I was very pleased with the quality of the 4x8 trailer I rented and found it easy to tow. I had not towed a trailer in 30 years. I will be moving in the next few months and will be renting again.

Lee Ann O.
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This is the second time we have used this location. Easy access and great customer service.

Debra K.
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Michael H.
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Dustin K.
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Michael H.
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Michael H.
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Connie H.
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Excellent customer service!

Stephanie P.
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CHARLOTTE F.
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We arrived after closing. There was no sign to tell us where to park the truck.

Jeff K.
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None that I can add. Staff was very helpful and professional and courteous.

Sarmad K.
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Truck was dirty and smell bad . Driver area and back side too.

Mackenzie K.
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Staff is not knowledgeable nor are they efficient and organized.

Wendi R.
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Randall S.
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Tom H.
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Dana C.
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Karen P.
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Kim K.
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John S.
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The manger was very friendly and helpful!

STEVEN D.
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Nothing. It was fantastic.

Timothy H.
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I thought I waited too long in the waiting area before anyone addressing me. While waiting I realized the reason why I was wasting my time was because there was someone with the Uhaul attendant that was conducting personal business of their own outside of car rental or Uhaul. That was rather irritating.

sheila M.
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Excellent customer service, prices reasonable and vehicle well maintained.

Andrew B.
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Tion S.
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Jeff W.
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Charles N.
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I've rented from them 6-8 times the last few years. They are flexible with me and accommodating and a good selection of items to rent. Best UHaul vendor I've worked with.

Rodney M.
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finished the move from LaCrosse to Winona and dropped the truck off at this location and they were closed on a Sunday, I called their no. and left a message, about where the truck was from, and mileage and truck no. should be open Sunday for people that maybe can only move on Sunday

William B.
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Everything as expected.

Mary L.
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Kyle H.
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Jeffrey L.
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Maria S.
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Grace M.
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Allen S.
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Very friendly and superior customer service

linda S.
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Clara J.
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Cathy H.
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Pat C.
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Rebecca J.
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Neil B.
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Very friendly staff; appreciated how easy the process was

No reviews have been submitted for this location.

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